Field Service Technician II
Nordson Corporation
CloudRay
Field Service Technician – On Site Services
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Technical support - installation and preventive / corrective maintenance in customers' medical equipment
- Evaluate customer equipment issues and implement appropriate repairs
- Verify and approve the operational quality of the equipment and / or system
- Document all repair actions and submit reports/summaries according to schedule
- Follow appropriate GE policies, procedures, and completes necessary documentation
- Maintain communications with customers as directed
- Work as a member of local team to provide efficient service delivery to all accounts
- Ensure all work orders, vendor service reports, time and expense reports, PM activities, purchase orders, and other duties are documented in an accurate and timely manner
- Ensure all test equipment is tracked and 100% calibrated on time
- Planning and effective organization of work
- Comply with the integrity and compliance guidelines as well as promote a safe working environment and ensure compliance with applicable EHS policies and procedures
Requirements
- High School Diploma / GED
- Valid National Driver's License
- Ability and willingness to travel 100% of the time
- Experience with maintenance and installation of solar inverters
- Experience in customer relationship management and customer service
- Analytical and communication skills with the ability to communicate technical issues to the customer in an easy to understand manner
- Knowledge of the office package (Excel, Word, Power Point, Internet)
- Initiative, concentration and excellent communication skills, listening and establishing interpersonal relationships
- Strong time management and organizational skills
- Self-motivated
- Experience developing and maintaining good customer relations
Benefits
- Professional development
- Competitive compensation
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
technical supportinstallationpreventive maintenancecorrective maintenancerepaircalibrationmaintenance of solar inverters
Soft skills
analytical skillscommunication skillsinterpersonal relationshipstime managementorganizational skillsself-motivatedinitiativeconcentration
Certifications
High School DiplomaGEDValid National Driver's License
