Field Service Engineer
Nordson Corporation
Field Service Technician II
Nordson Corporation
full-time
Posted on:
Location Type: Remote
Location: Remote • Texas • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
CloudRay
About the role
- Perform onsite installations, routine maintenance, and repairs of product line
- Provide remote technical support to troubleshoot and diagnose machine malfunctions
- Communicate and resolve issues to ensure successful sign off with customer is achieved
- Demonstrate attention to detail and ensure quality in all work processes
- Maintain reliability in attendance and task completion
- Apply electronic fundamentals and logic in daily tasks
- Read schematics and blueprints accurately for job requirements
- Use hand / power tools and test equipment (IE Multimeter, radiation meter) to perform onsite service visits
- Navigate and utilize the ticketing system Cloud For Customers (C4C) for scheduling service visits and tracking technical support
- Offer spare part support, identifying customer part requirements to generate repair and spare parts quotes
Requirements
- High school diploma or equivalent required
- Technical or vocational education in electronics, mechanics, or related fields
- Field service experience in semiconductor, PCB or with electro-mechanical equipment (x-Ray and Bond Test) preferred
- Fundamental understanding of electronic principles, logic, schematics, and blueprint reading.
- Experience successfully servicing electronic equipment
- Basic proficiency using C4C/SAP
- Proficient in Microsoft Office Suite; including Outlook, Word and Excel
- Prior experience in a technical support or electronics repair role
- Ability to travel, including possible international travel as required
Benefits
- Health insurance
- 401(k) matching
- Flexible work hours
- Paid time off
- Professional development opportunities
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
electronic fundamentalslogicschematics readingblueprint readingtechnical supportelectronics repairfield service experienceproficient in Microsoft Office Suitebasic proficiency using C4C/SAPtroubleshooting
Soft skills
attention to detailcommunicationproblem-solvingreliabilitycustomer service
