Field Service Technician – On Site Services
Switzerland Global Enterprise
Field Service Engineer – 4 years
Medtronic
full-time
Posted on:
Location Type: Remote
Location: Remote • Maryland, Minnesota, Ohio, Pennsylvania, Rhode Island, Texas • 🇺🇸 United States
Visit company websiteSalary
💰 $60,000 - $90,000 per year
Job Level
Mid-LevelSenior
About the role
- Responsible for the technical support and service of Medtronic Hugo systems at customer sites
- Installing, repairing, maintaining, and troubleshooting devices
- Providing training to healthcare professionals
- Gathering feedback on product performance
- Communicating with various internal and external teams
- Analyzing and evaluating products and related performance
- Troubleshooting and diagnosing malfunctions to eliminate problems in minimum time
- Maintaining effective customer communications and relations
Requirements
- Requires high school diploma or equivalent (United States)
- Requires minimum of 4 years of relevant experience
- Relevant experience as technician, clinical field service or clinical customer support experience
- Preferred: Bachelor’s degree in Bioengineering, engineering or technology field
- Experience with robotics or motion control
- Experience with anatomy, surgical protocol and medical terminology
- Ability to troubleshoot with technical skills , creativity and high discipline
- Familiarity with most used test equipment
- Ability to read and understand schematics and engineering drawings
- Excellent analytical skills
Benefits
- Health, Dental and vision insurance
- Health Savings Account
- Healthcare Flexible Spending Account
- Life insurance
- Long-term disability leave
- Dependent daycare spending account
- Tuition assistance/reimbursement
- Simple Steps (global well-being program)
- Incentive plans
- 401(k) plan plus employer contribution and match
- Short-term disability
- Paid time off
- Paid holidays
- Employee Stock Purchase Plan
- Employee Assistance Program
- Non-qualified Retirement Plan Supplement
- Capital Accumulation Plan (available to Vice Presidents and above)
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
troubleshootingrepairingmaintaininginstallinganalyzingevaluatingreading schematicsunderstanding engineering drawingsroboticsmotion control
Soft skills
communicationcustomer relationscreativityanalytical skillsdiscipline
Certifications
high school diplomaBachelor’s degree in BioengineeringBachelor’s degree in engineeringBachelor’s degree in technology
