National Accounts Manager
Sonova Group
SFDC
Wind Hub Manager
Switzerland Global Enterprise
full-time
Posted on:
Location Type: Remote
Location: Remote • Kansas • 🇺🇸 United States
Visit company websiteSalary
💰 $104,200 - $138,900 per year
Job Level
Mid-LevelSenior
About the role
- Provide leadership to support a multi-site service hub
- Initiate and support staffing requirements, coaching, training, and corrective action concerning employees and contracted partners, including succession planning
- Own the safety culture within the hub, inclusive of contracted partners and customers
- Execute daily Plan of the Day calls, to include prioritizing and managing a dispatch schedule
- Customer focused approach to build long term relationships with customers to deliver business objectives and meet contractual requirements
- Partner with CPM | Customer Performance Manager and escalate customer concerns with priority
- Partner with cross-functional teams like Sales, Commercial Operations, Sourcing, Finance, and HR to meet the deliverables
- Prioritize turbine performance to meet/exceed performance commitments
- Be innovative and engaged in all areas of facility operations, aligned with individual site plans, to include creative problem solving with a LEAN mindset
- Lead operations within a multi-site service hub ensuring weekly visits to each site: Drive a safety focus, continue to grow customer relationships, team engagement and talent development
Requirements
- High School Diploma or equivalent
- Minimum of 5 years relevant experience inclusive of leadership
- Minimum of 3 years experience in a field services or equivalent role in the energy industry
- Ability and willingness to travel within the hub, which may require overnights
- Must maintain a valid driver’s license
- Associate or Bachelor’s degree from an accredited college or university (preferred)
- Technical Certification in Wind Energy or Electrical/Electronic field preferred
- Advanced computer skills utilizing word and spreadsheet processing, e-mail programs, facility control and management systems, and computer diagnostic and troubleshooting tools
- Wind turbine or energy industry experience
- Advanced electrical, mechanical, and/or hydraulic experience, including use of hydraulic power tools
- Experience with heavy equipment required for facility maintenance with a working knowledge of crane and rigging requirements
- Comprehensive writing skills to meet contractual reporting obligations, as required
- Strong functional knowledge in Operations and Maintenance best industry practices, planning, organizing, coordinating, executing, and controlling the wind hub activities, productivity improvements, operational excellence in outage management
- Strong leadership skills, ability to embrace and adapt to change and influence others
- Excellent interpersonal and leadership skills
- Ability, willingness, and adaptability to take initiative and work without direct supervision
Benefits
- Healthcare benefits include medical, dental, vision, and prescription drug coverage
- Access to a Health Coach
- A 24/7 nurse-based resource
- Access to the Employee Assistance Program, providing 24/7 confidential assessment, counseling and referral services
- GE Retirement Savings Plan
- A tax-advantaged 401(k) savings opportunity with company matching contributions
- Company retirement contributions
- Access to Fidelity resources and planning consultants
- Tuition assistance
- Adoption assistance
- Paid parental leave
- Disability insurance
- Life insurance
- Paid time-off for vacation or illness
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
leadershipfield serviceswind energyelectrical experiencemechanical experiencehydraulic experienceheavy equipment maintenancecontractual reportingoperations and maintenance best practicesdiagnostic and troubleshooting tools
Soft skills
customer focusedteam engagementcreative problem solvingadaptabilityinitiativeinterpersonal skillsinfluencecoachingtrainingsuccession planning
Certifications
High School DiplomaAssociate degreeBachelor's degreeTechnical Certification in Wind Energy
