Marketing Events Coordinator
Cradle
Senior Project Manager
Swanky (Shopify Plus Agency)
full-time
Posted on:
Origin: • 🇬🇧 United Kingdom
Visit company websiteJob Level
Senior
About the role
- Lead multiple projects from initiation to completion using Agile methodologies , with a focus on large and enterprise-sized Shopify builds.
- Oversee project teams and ensure effective collaboration between developers, designers, and other key stakeholders.
- Facilitate regular client meetings, including sprint playbacks and project progress reviews, addressing any concerns and adapting plans as needed.
- Develop project timelines, set budgets, and ensure all deliverables are aligned with client goals.
- Build and manage strong client relationships, fostering trust and ensuring high levels of satisfaction, while delivering commercially successful projects that meet client requirements throughout the project lifecycle
- Identify and mitigate project risks by taking proactive measures and fostering effective collaboration between internal teams and clients to ensure project success.
- Conduct post-project reviews and retrospectives, identifying lessons learned and best practices for future projects.
- Support R&D initiatives, including conducting workshops to gather requirements, explore innovative solutions, and provide clear, comprehensive documentation to guide project direction and execution.
- Stay up-to-date with Shopify platform developments and eCommerce industry trends, ensuring Swanky’s projects remain cutting-edge.
Requirements
- 4+ years of Project Management experience in the eCommerce sector.
- Comprehensive understanding of Shopify as an eCommerce platform, along with its broader ecosystem, including third-party apps, integrations, and how they enhance functionality and performance.
- Methodical and highly organised, capable of closely following established procedures while knowing when to innovate and adapt to unique challenges.
- Exceptional verbal and written communication skills, with the ability to think clearly and logically under pressure, maintaining a positive attitude and strong organisation throughout.
- Proven experience collaborating with departmental heads, managers, and other key stakeholders to build effective teams and delegate tasks efficiently.
- Strong track record of managing project scope, deliverables, timelines, and priorities, while successfully managing client expectations and negotiating necessary adjustments.
- Excellent client relationship management and problem-solving abilities, with a focus on fostering long-term partnerships.
- Sharp critical thinking skills that enable you to guide teams toward success, even in challenging situations.
- Demonstrated experience in leading both technical and creative teams in collaborative environments.
- Strong organisational and time management abilities, adept at balancing multiple concurrent projects and their competing priorities.
- Proactive, solutions-oriented mindset, with a flexible approach to adapting in fast-paced, evolving environments.
- Certification or strong proficiency in Prince2 and/or Agile Project Management methodologies (desired).
- Extensive experience leading large-scale Shopify Plus migration or re-platforming projects, managing sizable, cross-functional teams (desired).
- Proficiency with other eCommerce platforms and tools beyond Shopify (desired).
- In-depth understanding of development processes, including front-end, middleware, and back-end technologies (desired).
