Swanky (Shopify Plus Agency)

Designer

• Creating user personas, user journeys and site maps, using wireframes and prototypes to develop user experiences across multiple platforms and devices.
• Designing high-fidelity e-commerce sites for a wide range of brands, from funded startups to established domestic and international brands across fashion, tech and FMCG.
• Branding new and existing companies.
• Strategically devising and designing ways to improve user experience, revenue and brand interaction for our clients.
• Meeting with clients alongside project managers and developers to gather requirements and attending regular meetings throughout the course of a project, presenting concepts and working collaboratively with our team and the client towards objectives.
• Communicating with project teams in order to deliver world-class e-commerce stores.
• Sharing and implementing ideas with the rest of our wonderful designers, developers and strategists.

Senior Designer

Solutions Engineer

• Design, build, and support iPaaS integrations using Patchworks (and other integration tooling where needed).
• Work closely with our Patchworks Integrations Lead Engineer to deliver new integrations and improve existing ones.
• Work with client stakeholders and internal teams to capture integration requirements and translate them into robust data flows.
• Map source and target data models (orders, inventory, products, customers, payments, etc.) and implement transformations to meet business rules.
• Develop and maintain custom integration components and scripts in Python and TypeScript to extend iPaaS capabilities.
• Work with Supabase (Postgres) for data storage, operational dashboards, reconciliation tooling, and integration support workflows.
• Write and optimise SQL for data extraction, transformation, validation, reconciliation, and reporting.
• Troubleshoot and resolve integration failures, data quality issues, and performance bottlenecks.
• Implement logging, monitoring, alerting, and operational processes to ensure integrations are reliable and supportable.
• Document integration designs, data mappings, runbooks, and handover notes for internal teams and clients.
• Follow secure engineering practices when handling credentials, PII, and platform permissions.
• Collaborate via Git-based workflows where code is involved (PRs, reviews, versioning, release notes).

Senior Designer

Integrations Engineer – Contract