Sutherland

UX and Candidate Experience Analyst – Career Site

Sutherland

part-time

Posted on:

Origin:  • 🇵🇭 Philippines

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Job Level

Mid-LevelSenior

Tech Stack

Cloud

About the role

  • Own all updates, content accuracy, and optimization of the career site
  • Act as the primary contact for the career site vendor to manage platform updates, fixes, and new features
  • Analyze user behavior to identify candidate journey gaps and recommend enhancements
  • Monitor and report KPIs such as visits, clicks, time spent, conversion rates, and applicant volume
  • Partner with designers and branding teams to provide content and creative optimization ideas
  • Audit and improve candidate-facing communications to ensure a consistent and compelling brand voice
  • Analyze insights from the candidate survey (Qualtrics) to identify pain points and drive continuous improvements in the candidate experience from first touch to application

Requirements

  • Talent Acquisition knowledge and understanding of candidate processes
  • Experience managing or coordinating career site platforms or CMS tools
  • Strong analytical skills with proficiency in interpreting data and generating actionable insights
  • Familiarity with UX/UI principles and user journey mapping
  • Ability to manage third-party vendor relationships effectively
  • Stakeholder Management – Experience collaborating with global TA leaders, regional teams, and external vendors
  • Content & Journey Optimization – Capable of identifying gaps in the candidate journey and suggesting improvements, working closely with the content team
  • Basic SEO & Web Performance – Understanding of search optimization and visibility for job postings
  • Fluent in English – Strong written and verbal communication, especially for working with multiple geographies
  • Experience analyzing candidate survey data (Qualtrics)