Salary
💰 $170,000 - $190,000 per year
About the role
- Report to the VP Professional Services and work closely with the CTO, Delivery, Sales, and Product Teams
- Provide technical and project leadership in delivering CoreCONNECT
- Participate in all phases of client engagement from sales through implementation and ongoing client support
- Lead customer work streams for people, process, and technology
- Drive project success by aligning customer stakeholders and navigating constraints, interpersonal dynamics, and sources of friction
- Design customer solution (resourcing, technology, integration), transition and transformation program, based on repeatable IP and assets
- Collaborate on complex customer requirements with internal and external stakeholders
- Contribute towards the design of a specific customer implementation over the development lifecycle with focus on delivery components
- Support the Delivery Team with the implementation of the technical solution
- Actively participate in sales meetings and presentations
- Make complex decisions over the right solution for the customer factoring delivery capabilities, available data, technology advancements, and market developments
- Lead due diligence exercises pre and post-contract by analyzing complex data to drive commercial decisions
- Work closely with system integrators and other partners
- Identify and mitigate risks, bottlenecks, project detractors, and other roadblocks to success
- Willingness to travel to client sites for team meeting
Requirements
- Minimum 10+ years of work related experience
- Bachelor’s Degree in Engineering, Computer Science, Business Development, or a related field
- Experience in developing complex integrated technical solutions involving vendor software across the development lifecycle
- Experience building customer solutions using existing assets and capabilities including alliances
- Problem-solving skills, costing, and technology-based solutions with deals and offerings
- Industry knowledge across different technologies, especially in Cloud/SaaS/PaaS solutions and the role of IT in digital change
- Experience in Insurance Technology solutions (preferably policy administration systems), in Life & Annuity preferred
- Excellent communication skills with ability to present ideas clearly and effectively in a presentation to a variety of audiences
- Ability to negotiate with various stakeholders to influence decisions and reach alignment
- Proficient at building trust and cultivating strong relationships across all levels
- Adept at turning complex customer requirements into a comprehensible and simple solution
- Understanding of Design Thinking and Agile Methodology
- Experience in application architecture, IT strategy, and enterprise architecture
- Excellent problem-solving and analytical skills
- Willingness to travel to client sites for team meeting