Sureify

Product Manager

• Define the long-term roadmap for the DFA APIs, ensuring they don't just meet technical standards but provide a competitive edge for carriers.
• Define how DFA APIs evolve into and alongside our CoreCONNECT platform, enabling carriers and partners to build differentiated experiences on top of a flexible, extensible API layer.
• Seed the market for an emerging product by working with marketing, sales, and potential customers.
• Serve as Sureify’s representative and thought leader in industry working groups shaping IRI Digital First for Annuities standards, influencing how carriers, distributors, and vendors define and adopt modern annuity APIs.
• Engage deeply with annuity carriers and distributors to understand the friction points in the current annuity ecosystem and how our APIs can solve them.
• Author clear, actionable specs for complex API workflows that account for high configurability requirements.
• Partner closely with engineering to build a high-performance, scalable API layer. You’ll ensure the product is "developer-friendly" for both internal professional services teams and external systems integrators.
• Align internal stakeholders on our strategy and roadmap. Partner with product engineering to build, with professional services to ensure the APIs are easily deployable in the field, and with sales to help close customers.

Principal Product Manager

Technical Writer

• Create & Maintain Documentation: Develop clear, well-structured architectural guides, system overviews, onboarding materials, API specifications, and other documentation materials for both technical and non-technical audiences.
• Proactive Discovery: Actively pull complex technical concepts out of Subject Matter Experts (SMEs) and surface them in a way the intended audience can understand.
• Cross-Functional Collaboration: Engage with engineering, product, and implementation teams to gather information, create processes, and improve the quality of our products. The ideal candidate is able to collaborate with almost anyone, regardless of role.
• Elevate Team Writing: Act as an evangelist for high-quality writing, standardizing style and structure, and helping developers improve their own writing and communication skills.
• Process Improvement: Leverage modern documentation tools, including AI tools, to optimize workflows, collaboratively create documentation standards, and hold teams accountable to them.

Director

• Lead and mentor a high-performing client services team, fostering a culture of accountability and client success.
• Oversee the implementation and execution of Sureify’s solutions, ensuring on-time delivery and high-quality outcomes.
• Establish best practices for client service delivery, streamlining processes and optimizing resources.
• Serve as the primary liaison for clients, building strong partnerships and ensuring Sureify’s solutions align with clients’ strategic goals.
• Work closely with Product, Engineering, Sales, and Customer Support teams to align client needs with Sureify’s capabilities and roadmap.
• Regularly update internal and external stakeholders on project status, risks, and strategic initiatives.

Principal Product Manager

Technical Writer

Senior Director, Practice Lead – AAA Staff Aug