Sureify

Solutions Engineer

• Report to the VP Professional Services and work closely with the CTO, Delivery, Sales, and Product Teams
• Provide technical and project leadership in delivering CoreCONNECT
• Participate in all phases of client engagement from sales through implementation and ongoing client support
• Lead customer work streams for people, process, and technology
• Drive project success by aligning customer stakeholders and navigating constraints, interpersonal dynamics, and sources of friction
• Design customer solution (resourcing, technology, integration), transition and transformation program, based on repeatable IP and assets
• Collaborate on complex customer requirements with internal and external stakeholders
• Contribute towards the design of a specific customer implementation over the development lifecycle with focus on delivery components
• Support the Delivery Team with the implementation of the technical solution
• Actively participate in sales meetings and presentations
• Make complex decisions over the right solution for the customer factoring delivery capabilities, available data, technology advancements, and market developments
• Lead due diligence exercises pre and post-contract by analyzing complex data to drive commercial decisions
• Work closely with system integrators and other partners
• Identify and mitigate risks, bottlenecks, project detractors, and other roadblocks to success
• Willingness to travel to client sites for team meeting

Senior Client Solution Architect

Business Analyst

• Work closely with delivery team, product managers, and clients to gather and document detailed customer requirements and expectations
• Translate customer requirements into actionable specifications for the delivery team
• Analyze customer data from core systems (policy administration, compensation and agent management systems) to support integrations with Sureify’s platform
• Support solution delivery: ensure implementations meet customer requirements and timelines; monitor progress and address issues
• Act as point of contact for issue resolution during delivery and collaborate with cross-functional teams to implement solutions
• Maintain clear stakeholder communication on project status, changes, and updates
• Collaborate with QA to develop and execute test plans ensuring delivered solutions meet requirements and quality standards
• Assist in creating and delivering training materials and documentation for customers and provide implementation support

Senior Client Solution Architect

Senior Business Analyst