Superhuman

Head of Product

Superhuman

full-time

Posted on:

Origin:  • 🇺🇸 United States • California

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Salary

💰 $380,000 - $550,000 per year

Job Level

Lead

About the role

  • Own product strategy in partnership with the CEO to extend product-market fit and accelerate growth
  • Frame key strategy questions and build a roadmap for team and enterprise products
  • Define product positioning across single-player vs multiplayer, SMB vs enterprise, and solution deepening vs marketing widening
  • Improve core product through customer discovery, domain expertise, user feedback, and analytics
  • Champion core values and product philosophy, pushing for exceptional quality and delight
  • Execute product strategy with Head of Engineering and Head of Design; manage scope, UX, and timelines
  • Build and lead a high-performing, AI-fluent product organization; recruit, retain, and develop talent
  • Make AI a daily habit across planning, execution, and review; redesign top workflows with AI at the core
  • Track and drive key metrics: user growth, ARR, activation, adoption, engagement, retention, NPS, satisfaction, launch dates, shipping velocity, and shipping quality

Requirements

  • 12+ years of professional experience
  • 5+ years of experience leading product teams
  • Track record of delivering products that set a very high bar for user experience
  • Experience working as a product leader on a product that is critical to the success of the company
  • AI-First Operator: embed AI into daily workflows, rituals, and decision-making
  • Customer-Centered Innovator: redesign experiences to create AI-native magic
  • Detail-Oriented and metric-driven: know numbers and metrics about your business in great detail
  • Low ego and results-driven leadership; strong coaching and prioritization skills
  • Async Communicator: highly proficient in written communication and long-form documents
  • Willingness/ability to work out of San Francisco hub at least 3x/week (hybrid)