Sunrun

Knowledge Management and Learning Partner

Sunrun

full-time

Posted on:

Location Type: Remote

Location: California • United States

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Salary

💰 $55,222 - $73,630 per year

About the role

  • Own the knowledge and associated resources for the assigned centralized core Sunrun functions, which involves designing, managing, and refining core learning assets.
  • Build centralized learning resources, including knowledge articles, slide decks, and learning modules to maintain a company-wide "Single Source of Truth."
  • Ensure resources are clear, accurate, and standardized.

Requirements

  • Bachelor's Degree preferred.
  • 1-3+ years of experience in Knowledge Management, Instructional Design, or Operations Enablement.
  • Proven track record of creating, auditing, and maintaining a "Single Source of Truth" to eliminate content sprawl.
  • Experience consulting directly with business leaders to translate goals/problems into actionable learning strategies.
  • Skilled in using mapping tools such as Lucidchart and Asana to organize complex data.
  • Experience using knowledge management and instructional design tools, such as Articulate (examples) preferred.
  • Experience working with Salesforce preferred.
  • Ability to take "technical jargon" and turn it into clear, punchy, and easy-to-follow information or instruction.
  • Strong verbal and written communication skills, including the ability to write clearly and succinctly, ask thoughtful questions, follow up, and collaborate with multiple stakeholders.
Benefits
  • Medical/Dental/Vision Insurance
  • Life Insurance
  • Disability Insurance
  • 401k Plan + Company Match
  • Stock Purchase Plan
  • Paid Vacations/Holidays
  • Paid Baby Bonding Leave
  • Employee Discounts
  • PowerU - 100% Funded Education Programs
  • Employee Donation Matching
  • Volunteer Hour Rewards
Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard Skills & Tools
Knowledge ManagementInstructional DesignOperations EnablementContent AuditingLearning Strategy DevelopmentData MappingContent CreationContent MaintenanceTechnical Writing
Soft Skills
CommunicationCollaborationProblem SolvingCritical ThinkingStakeholder Engagement