Sunrun

Appointment Setter

• Schedule appointments and contribute to expanding the Sunrun customer base
• Foster relationships and generate enthusiasm for renewable energy products
• Educate potential customers
• Positively influence every individual you encounter

Solar Appointment Setter

• Embody the essence of our brand within designated partner retail stores
• Influence potential customers by fostering relationships and generating enthusiasm for our products
• Educate potential customers on renewable energy and storage solutions
• Proactively schedule appointments to expand the Sunrun customer base
• Focus on positively influencing every individual you encounter

Account Executive

• Develop effective self-generated sales strategies, leads and appointments with potential customers
• Provide an industry leading customer sales experience from initial contact through installation and after the customer's system is turned on
• Conduct in-home sales presentations for potential customers and evaluate customers’ knowledge and needs, building productive long lasting relationships
• Handle the pipeline of activity from prospect to install by following up with all leads and in-home consultations
• Accurately disposition and report on outcomes via our Customer Relationship Management (CRM) tool
• Meet minimum required sales targets as set by sales leadership

Field Sales Consultant

• Identify sales leads and present in-home presentations on solar products and services
• Make genuine human connections with potential customers
• Conduct in-home sales presentations and evaluate customers’ knowledge and needs
• Manage the pipeline of activity from prospect to install
• Accurately report on outcomes via our CRM tool
• Meet minimum required sales targets as set by sales leadership

Direct Sales Consultant

Account Manager

• Collaborate with Account Executives and Program Performance Managers to oversee an entire pipeline portfolio, ensuring efficient project development and execution through operational guidance, problem solving and metric-based check-ins.
• Take ownership of relationships with operational leads, managers, and submission teams, providing support and guidance to ensure the smooth progression of day-to-day project activities and fulfillment.
• Serve as the primary owner and responsible party for ensuring the progression of projects from initial approval to system activation, ensuring customer satisfaction, and driving quality and speed in all deliverables.
• Lead the tactical execution of key partnership and program initiatives with assigned partners, ensuring alignment with strategic objectives and driving mutual success through effective collaboration.
• Act as the primary point of contact for ongoing platform onboarding needs, conducting training sessions, and handling escalations to ensure swift resolutions.
• Facilitate successful partnership launches during onboarding and oversee the activation of new Users, playing a crucial role in their successful integration into the platform.
• Execute a range of tasks aimed at supporting and empowering Affiliate Partners, enabling them to achieve revenue growth through successful project fulfillment, quality, speed and customer satisfaction.
• Interpret large data sets to determine our relative performance, strengths, weaknesses and areas for improvement.

Senior Partner Operations Account Manager

• Proactively schedule appointments to educate potential customers on renewable energy and storage solutions
• Influence potential customers in designated partner retail stores
• Foster relationships and generate enthusiasm for solar products

Business Intelligence Developer

• Serve as the primary administrator for our Tableau Cloud environment.
• Manage users, permissions, sites, and projects.
• Ensure the platform is secure, reliable, and performant for all users.
• Maintain and troubleshoot existing automations written in Python and Google Apps Script.
• Collaborate with the data engineering team to write and analyze data observability tests.
• Assist with the general health and maintenance of our data platforms, including dbt and Snowflake.
• Provide support and guidance to our business users and analysts.

Senior Business Intelligence Engineer, Tableau Administrator

• Influence potential customers in retail stores
• Foster relationships and generate enthusiasm for products
• Educate potential customers on renewable energy and storage solutions
• Proactively schedule appointments
• Contribute to expanding the customer base
• Maximize sales success through flexibility in schedule

• Embody the essence of our brand within designated partner retail stores.
• Foster relationships and generate enthusiasm for our products.
• Educate potential customers on renewable energy and storage solutions.
• Proactively schedule appointments to expand the Sunrun customer base.
• Focus on positively influencing every individual you encounter.

• Schedule appointments and contribute to expanding the customer base
• Foster relationships to influence potential customers
• Generate enthusiasm for products and educate on renewable energy solutions

Operations

• Directly manage a team of field employees across one or more branch locations.
• Oversee daily assignments, adjust schedules as needed, and ensure team coverage across the install pipeline.
• Coach and develop team members in survey accuracy, safety standards, and inspection readiness.
• Travel regularly to job sites to conduct spot checks, resolve issues, and mentor staff.
• Report to upper management on pipeline health and risks.
• Drive field team progress and assign priorities based on backlog and cycle times within the scope of their team and request other business priorities.
• Monitor survey and inspection outcomes to ensure compliance with SOPs, NEC codes, and AHJ-specific requirements.
• Lead retraining efforts in coordination with training teams for underperforming or newly hired staff.
• Conduct site visits and support investigations on failed inspections or survey-related rework.
• Ensure consistent use of safety equipment and adherence to safety protocols.
• Act as the primary point of contact between field functions to reduce handoff delays and rework.
• Resolve field escalations, including missing data, failed inspections, or site access issues, in coordination with other departments.
• Support continuous improvement efforts to streamline handoffs between survey, install, and inspection phases.
• Review Foreman Installation Checklists (FICs) and site survey data to ensure technical accuracy and job readiness.
• Submit feedback to field teams on recurring quality issues, unsafe practices, or incomplete documentation.
• Assist in resolving rejected project data or documentation-related go-backs.
• Track and report on key performance indicators including survey accuracy, inspection pass rates, rework volumes, and team productivity.
• Contribute to district performance reviews by providing insights into field operations trends and staffing needs.
• Collaborate with senior leadership on headcount planning, tool management, and vehicle needs.

Manager, Field Operations

Analyst

• Project manage and lead key initiatives to support the benefits function
• Recommend and enhance current programs, policies, and processes for both short-term and longer-term business needs and goals
• Provide ongoing support for vendor management by participating in regular status calls and strategic reviews, proactively driving root causes, proactively identifying areas for process improvement and implementation of new initiatives
• Manage and enhance our Wellbeing program
• Lead the Benefits Open Enrollment process, including partnering with vendors/brokers/consultants to manage employee communications, prepare benefit plan materials, coordinate timelines and address employee questions
• Coordinate and facilitate compliance related matters, in partnership with external vendors, including (but not limited to) completion of Form 5500s, ACA filings, Summary Annual Reports, etc.
• Assist in development and delivery of benefits education for the People (HR) organization, business partners, and employees.
• Manage our external benefits call center and provide guidance and determination on appeals.

Staff Benefits Analyst

• Act as the face of Sunrun in a designated partner retail store
• Build relationships and excitement for products
• Schedule appointments and build the Sunrun customer base

Engineer

• Develop and own the enterprise vulnerability management strategy, roadmap, policies, and standards
• Act as the subject matter expert on vulnerability threats, exploitation techniques, and mitigation strategies
• Define the organization's risk appetite in collaboration with executive leadership
• Mentor and guide junior engineers and analysts
• Lead the end-to-end vulnerability management lifecycle
• Architect, manage, and optimize vulnerability management tools
• Drive automation and continuous improvement within the program
• Build partnerships with Engineering, IT, DevOps, and Application Development teams
• Develop metrics, KPIs, and KRIs to measure program effectiveness
• Design and deliver actionable dashboards and reports for technical and executive audiences
• Champion "shift-left" principles with DevSecOps teams

Staff Vulnerability Management Engineer

Business Analyst

• Demonstrated experience as a specialist assisting in the definition of systems strategy, gathering and documenting business requirements, leading fit-gap analysis, as-is and to-be business process designs, functional configuration, testing, user training, and support.
• Act as the subject matter expert (SME) and provide in-depth systems expertise from a functional perspective in support capacity, for new initiatives and projects, leveraging Oracle Cloud WMS Suite and SCM applications.
• Design, Configure, implement, and support Oracle Cloud WMS module (including Distribution Centers and Branch Warehouses).
• Demonstrated ability to improve process efficiency and promote optimization in warehouse operational processes.
• Lead business initiatives, integrate and automate workflows/integrations across warehouse functions to reduce manual interventions and improve system performance.
• Collaborate with internal and external teams to troubleshoot and resolve system issues, ensuring timely and efficient support for business operations.
• Ensure seamless integration between Oracle WMS and other enterprise applications (Oracle Fusion, TMS, Flexi-pro, etc.), conduct system testing, and validate solutions.
• Proven hands-on experience in Cloud WMS module configurations and fusion SCM module configurations as part of solution implementation.
• Conduct on/off-site training to end users, create documentation, and develop best practices for system usage.
• Outstanding work ethic, humbleness, and displays a high sense of urgency to resolve issues quickly and efficiently.

Senior ERP Business Analyst – Oracle Cloud SCM/WMS

Manager

• Manages quality and safety through jobsite visits and photo review
• Documents the site visit findings in order to track and drive timelines
• Travels up to 5 nights per week to visit projects in the field
• Communicates with project manager when field issues arise
• Follows up on previous escalations to ensure their completion
• Reviews safety plans prior to visiting jobsite and enforces them throughout the life of the project
• Responsible for the final job close out and commissioning verification
• Performs daily in person analysis for quality of workmanship

Staff Multifamily Construction Manager

• Embody Sunrun brand within designated partner retail stores
• Influence potential customers and foster relationships
• Generate enthusiasm for Sunrun products and educate potential customers on renewable energy and storage solutions
• Proactively schedule appointments and contribute to expanding the Sunrun customer base
• Measured by ability to generate new solar appointments
• Manage a multi-store territory and travel within a 15-30 mile radius on average
• Stand and be mobile for extended periods in a retail environment
• Lift up to 25 pounds as part of daily retail responsibilities

Appointment Setter, Solar

Sales

• Maintain long-term business relationships with assigned key Accounts and their corresponding customer base
• Support, integrate and expand newly secured accounts through distribution, direct and other sales segments
• Maintain order pipeline, DOS goals, and meet or exceed lead-times/standards
• Coordinate product forecasting with installers and accounts to ensure supply chain meets customer needs
• Create and expand relationships with key individuals at account companies and support their business needs
• Conduct Quarterly business reviews and recommend improvements and upsell products
• Analyze market trends and develop plans with Marketing to increase brand awareness
• Guide accounts through product changes and new product introductions
• Coordinate cross-functional resources to ensure outstanding customer support
• Serve as point of contact for product functionality, documentation, and resources
• Support customer growth by coordinating training and on-the-job training for new installers and crews
• Handle account issues related to invoices, RMAs and pricing and communicate information to Sales Operations leader
• Assist in identifying and developing process improvements to optimize account sales activities
• Deliver account information to support company growth targets and best-in-class Sales Operations

Senior Sales Manager

Application Engineer

• The Application Security Engineer at Sunrun plays a pivotal role in protecting the applications that power our business. This position requires expertise across identity systems, and software development lifecycle. You will be responsible for driving the identification, assessment, and mitigation of security risks from the initial design phase through deployment and beyond. You will collaborate closely with developers and IT teams to integrate robust security practices, implement advanced protective measures for both applications and identities, and foster a comprehensive culture of security across the organization.
• Threat Modeling & Security Design: Assess potential attack vectors and design defense-in-depth strategies that address gaps across infrastructure, 1st and 3rd party applications, and identity management.
• Secure Software Development Life Cycle (SSDLC): Partner with application development teams to integrate security into every stage of the development lifecycle. Champion secure coding standards, conduct security code reviews, and provide expert guidance to minimize vulnerabilities before production.
• Identity & Access Management (IAM): Design, implement, and manage identity security solutions across 1st and 3rd party applications. Showcase hands-on experience in implementing strategies like Zero Trust architecture and modern authentication standards like WebAuthn.
• Implement & Manage Security Controls: Design, implement, and fine-tune application security controls like SAST/DAST vulnerability scanning andand standardizing secure coding practices. Establish and improve operational processes to ensure their continued effectiveness.
• Guidance, Training & Compliance: Develop and maintain security policies and standards for both application and identity security. Provide ongoing training to developers to elevate secure coding practices.
• Stakeholder Collaboration: Use strong critical thinking and communication skills to present complex technical concepts to business stakeholders, gain alignment, and independently drive security initiatives forward.

Staff Application Security Engineer

Mechanical Engineer

The Design Engineer works cross functionally with Product Management teams to define, design, and release PV racking products for the solar market.
Responsible for timely delivery of creative, sophisticated solar racking products that drive down installation costs and exceed customer expectations.
Collaborate with customers and cross functional teams to define, develop, test, and commercialize high volume solar racking products.
Develop/model product concepts and support project team through Conceptual Design Review.
Generate and execute test plans for prototype and production validation.
Optimize mechanical and structural performance via analysis and collaboration with partners.
Work with manufacturing partners to optimize for manufacturing, automation, and assembly.
Generate engineering drawings and tolerance analysis.
Create and lead Critical Design Reviews for high volume production readiness.
Troubleshoot product issues in the field and support documentation creation.
Work with 3rd party engineering partners to obtain structural approval and interpret ASCE codes.
Identify and justify VAVE and system-level improvements.
Assist product management and sales with site visits, mock roofs and beta installations.
Travel to SNR testing facility for validation and concept testing (~4-5 weeks/year).

Customer Success Manager

Act as the “Voice of CX", raising key needs during planning
Work cross-functionally to provide our engineering, partner, and corporate teams with information on feature requests and recommendations for enhancements to our design tools and new products
Help to continuously develop and expand processes in order to streamline CX workflows
Maintain robust development processes and ensure that requirements are defined, tracked and communicated in a consistent and effective manner, incorporating effective release, change and risk management controls.
Drive continuous improvement initiatives to optimize processes, enhance efficiency, and deliver maximum value to the organization.
Stay abreast of industry trends and emerging technologies, providing recommendations and insights for future products and initiatives.
Work with Customer Service, Information Systems, and Infrastructure & Operations teams to ensure seamless, rapid response and resolution to product related issues.
Identify gaps & issues in technical requirements, processes, or projects, and actively address in collaboration with the systems development and product development engineering teams.
Define and drive the strategic roadmap for next-generation residential solar racking product solutions
Develop and implement strategic plans to optimize warehouse operations, including inventory management, order fulfillment and shipping/receiving.
Establish and monitor key performance indicators (KPIs) to measure and improve warehouse performance, such as inventory accuracy, order accuracy and on-time delivery.
Develop and maintain an enterprise logistics program, providing vendor management of the major couriers and ensuring shipping contracts and operations are optimized in practice.
Develop, direct, and manage overall cost reduction targets and oversee execution of initiatives.
Establish a continuous improvement culture, regularly reviewing processes and implementing lean methodologies and innovative technologies.
Understand seasonal needs of the business and create logistical plans that support business growth, timelines, and budgets through peak periods
Integral part of customer contract negotiations ie. MSA’s, Product Supply Agreements.

Solar Appointment Setter

Solar Appointment Setter

Field Sales Consultant

Direct Sales Consultant

Senior Partner Operations Account Manager

Solar Appointment Setter

Field Sales Consultant

Senior Business Intelligence Engineer, Tableau Administrator

Solar Appointment Setter

Solar Appointment Setter

Solar Appointment Setter

Manager, Field Operations

Staff Benefits Analyst

Solar Appointment Setter

Staff Vulnerability Management Engineer

Senior ERP Business Analyst – Oracle Cloud SCM/WMS

Staff Multifamily Construction Manager

Appointment Setter, Solar

Senior Sales Manager

Staff Application Security Engineer

Mechanical Engineer

Director, Customer Success Operations