Field Performance Technician

Sunrun

Field Performance Technician providing advanced troubleshooting and diagnostics for solar energy solutions. Collaborating with field service teams and training new technicians for optimal performance.

Posted 6/26/2026full-timeHouston • Texas • 🇺🇸 United StatesMid-LevelSenior💰 $28 - $37 per hourWebsite

About the role

Key responsibilities & impact

Perform advanced troubleshooting and complex service diagnosis.
Organize, lead, and maintain the warranty and service schedule.
Work with the Electrical Foreman, Construction Supervisor and the Branch Manager to allocate labor resources to service and warranty projects as needed.
Assist with training and development for Field Service Technicians and Field Communications Technicians.
Lead regular meetings to align and train the local field service team on best practices.
Support the on-boarding and training of new members of the field performance team.
Regularly exceed defined goals for field performance key performance indicators including but not limited to turnaround time, experience rating and average dispatches completed.
Assist with other tasks including inspections and site audits when assigned.

Requirements

What you’ll need

3+ years of previous field construction experience required with at least 1 year of experience as a service technician in the solar industry
High School diploma is required
PV design or PV electrical experience is preferred
Must possess a valid Journeyman License/Electrician Certification or equivalent per local and state requirements, e.g. wireman license
Knowledge of the NEC and applicable codes and standards
Must be a motivated team player, looking to succeed
Proven track record of excellent customer service
Excellent verbal and written communication skills
Excellent organizational and time management skills
Strong computer skills
Ability to interpret single line drawings and PV systems from roof to meter.
Demonstrates knowledge of electrical principles as it pertains to solar interconnection/tie-in and code and how PV systems operate.
Understands interconnection activities.
Understands basic construction principles.
Adheres to company safety policies and procedures including ability to identify and report safety hazards, and the ability to encourage others to work safely.

Benefits

Comp & perks

Medical/Dental/Vision Insurance
Life Insurance
Disability Insurance
401k Plan + Company Match
Stock Purchase Plan
Paid Vacations/Holidays
Paid Baby Bonding Leave
Employee Discounts
PowerU - 100% Funded Education Programs
Employee Donation Matching
Volunteer Hour Rewards

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

advanced troubleshootingservice diagnosisPV designPV electrical experienceelectrical principlesinterconnection activitiessingle line drawings interpretationsolar interconnectioncode complianceconstruction principles

Soft Skills

team playercustomer serviceverbal communicationwritten communicationorganizational skillstime managementleadershiptraining and developmentmeeting facilitationmotivation

Certifications

Journeyman LicenseElectrician Certificationwireman license