Sun Life

Insurance

• Answer calls from existing Prospr block of clients to fulfill their service needs
• Make outbound calls to clients who submitted service requests for policy level changes, beneficiary changes, and account reviews
• Make outbound calls to new and existing clients to identify new sales opportunities and offer financial planning services
• Manage the death claims process and fulfill outstanding death claims
• Support and triage clients entering the Prospr platform through chat function

Insurance and Wealth Associate

People Operations

• Deliver expert-level HR support within HR Shared Services
• Handle complex inquiries and provide high-quality service across a variety of HR processes
• Support HR Shared Services team ensuring data accuracy and compliance
• Drive continuous improvement initiatives
• Serve as a subject matter expert on HR policies and processes
• Respond to and resolve complex HR inquiries
• Ensure accurate entry of employee data within HRIS
• Perform regular audits to maintain data quality and compliance
• Identify and drive opportunities to improve HR processes
• Partner with HR Shared Services team to implement process enhancements
• Work closely with HR Business Partners, Payroll, IT, Benefits, and other teams
• Generate and analyze HR reports
• Ensure all HR processes adhere to company policies, data privacy, and labor laws

Senior People Operations Specialist

• Develop a tactical business plan to achieve sales targets for life and health insurance products
• Build relationships with existing advisors and provide solutions to address Client needs
• Advanced/large case consultation with advisors help advisors develop the skills necessary to have sustained success in the business owner/high net worth markets
• Proactively promote Sun Life’s value proposition to advisors by delivering in person and virtual presentations, and attending firm events
• Provide superior service to advisors and firm
• Maintain a current understanding of local markets and competitive intelligence
• Ensure all business development activities are conducted within approved Sun Life policies, procedures and guidelines, and in compliance with all external regulations
• Collaborate with Assistant Vice President to execute strategy and tactics

Insurance Sales Director, Mandarin Speaking

Financial Planning and Analysis

• Collaborate with the Agile development team and stakeholders throughout the project and create requirements that turn vision into value-added outcomes
• Independently assess and map current state processes within Finance to help identify solutions that address all root causes and meet business needs
• Lead the analysis and validation of financial and analytic results and testing effort for new developments to ensure solutions are delivered with the highest quality
• Effective and timely communications with internal clients, including engagement status, solutioning options, presentation of demo, recommendations, and outcomes
• Provide an active role in mitigating impediments impacting successful team completion of Release/Sprint Goals
• Provide backlog management and elaboration of user stories
• Responsible for identifying and tracking benefits of opportunities in our pipeline and delivered solutions to demonstrate value to our stakeholders
• Design and develop streamlined and value-added solutions leveraging technology (e.g. Excel, GenAI and Power Automate) that results in process optimization and/or efficiency
• Research and analyze market, the users, and the roadmap for the product
• Keep abreast with Agile/Scrum best practices and new trends

Finance Automation Manager

SDET

• Design, develop, test, deploy, and support automation solutions using UiPath Studio and enterprise patterns such as REFramework or equivalent
• Translate process requirements into scalable solutions with strong exception handling, logging, retry strategies, and maintainable code
• Own quality across the delivery lifecycle, including testing, deployment readiness, defect resolution, and production support
• Work with UiPath Orchestrator capabilities including assets, queues, robots, triggers, schedules, monitoring, and environment promotion
• Support bot stability through monitoring, troubleshooting, incident triage, and continuous improvement
• Partner with infrastructure teams to ensure virtual machines and runtime environments are ready for unattended automation
• Promote best practices including modular design, code reviews, reusable components, documentation, and release discipline
• Guide developers and contribute to solution design decisions while remaining hands-on in delivery

Intelligent Automation Architect

• Create and maintain Automated scripts using Tosca, Cucumber Framework with Java-based Selenium and ReadyAPI
• Prepare quarterly Web Browser and Mobile device STATS
• Help maintain QE SharePoint site and Confluence pages
• Contribute to other initiatives as needed

Associate Software Development Engineer in Test, Fall 2026

Artificial Intelligence

• Manage end-to-end deployment of software implementations, upgrades, and security fixes across hybrid environments
• Spearhead the adoption of intelligent automation technologies to optimize delivery processes
• Orchestrate end-to-end SCCM package deployment to desktop, laptop, virtual machine, and cloud environments using intelligent workflows
• Gather and interpret customer requirements using data-driven insights to identify optimal solutions
• Conduct data analysis and generate AI-powered predictive reports for customers and partners

Software Delivery Analyst – AI-Enabled Transformation

• Configure and support SAP Finance modules (GL, AP, FA, Group Reporting) with quality and precision
• Translate business requirements into functional and technical specifications
• Manage change requests and defect resolution across Finance and integration modules
• Develop Fiori applications, embedded reporting solutions, and Group Reporting capabilities
• Perform testing (functional, unit, regression) and collaborate with Quality Engineering teams
• Build security roles, training materials, and project documentation
• Provide month-end, quarter-end, and ongoing operational support
• Drive root cause analysis and continuous improvement initiatives
• Partner cross-functionally across data architecture, business intelligence, and business teams

SAP S4 Functional Engineer

Director

• Provide leadership and strategic direction for the Health and Risk Solutions teams
• Accountable for all aspects of the Stop Loss Quality Program
• Ensure superior customer service for internal and external clients
• Oversee functional training programs within Stop Loss Operations
• Partner closely with Learning & Development to design and deliver comprehensive training programs
• Identify opportunities for improvement through quality insights
• Collaborate with the Process & Development staff to create targeted training solutions
• Ensure consistent, effective onboarding and ongoing development programs across Operations
• Oversee a Claims Inquiry team that serves as the Claims Customer Service team
• Ensure proper turnaround times are met responding to internal and external clients
• Execute and oversee a comprehensive quality assurance program
• Collaborate with cross-functional partners to identify and address quality issues
• Serve as the main point of contact for internal or external audits
• Engage regularly with senior leadership, business stakeholders, and clients
• Monitor key performance metrics, targets, and benchmarks for continuous improvement

Associate Director – Stop Loss Claims Support and Development

Security Engineer

• Perform web, API, mobile, and infrastructure penetration testing across enterprise applications
• Identify, exploit, and validate security vulnerabilities using manual testing techniques and industry tools
• Conduct testing in line with established methodologies and security frameworks (e.g., OWASP)
• Produce clear, structured reports outlining: vulnerabilities and root cause, business impact and risk rating, practical remediation recommendations
• Perform research into new vulnerabilities, exploits, and attack techniques to enhance testing coverage
• Support re-testing activities to validate remediation of identified issues
• Support Red Team or adversary simulation exercises when required
• Contribute to reconnaissance and attack surface mapping, Identification of potential attack paths
• Support documentation of attack paths and identified security gaps
• Assist in controlled exploitation activities under guidance, including initial access techniques and limited post-exploitation validation
• Collaborate with senior team members to understand real-world attacker behavior and techniques

Penetration Testing Analyst

Engineer

• Design and deliver scalable and secure, Microsoft 365 and collaboration solutions aligned with the enterprise technology and end-user computing roadmap.
• Act as a subject matter expert for Windows, M365 productivity, collaboration, identity, and endpoint platforms.
• Engineer and operate Microsoft 365 services including Teams, Entra ID (Azure AD), Conditional Access, MFA, Intune, and Graph API integrations.
• Develop and maintain design specifications, and engineering artifacts that meet various requirements.
• Support audits and regulatory requirements by providing defensible engineering evidence and documentation.
• Develop, implement, and remediate endpoint security baselines, compliance policies, and desktop hardening standards.

M365 Productivity, Collaboration Engineer

Pricing Analyst

• Lead and manage case escalations across quotes, marketing, and renewals, ensuring timely, high-quality pricing support.
• Ensure pricing decisions are well-documented, clearly communicated, and aligned with established guidelines and risk appetite.
• Respond to ad-hoc pricing and risk requests across all Group Benefits products, partnering closely with Underwriting and Product teams.
• Independently assess the risk and financial viability of the majority of escalated cases, escalating to the Director as appropriate for particularly complex or large cases.
• Liaise with Underwriting and Business Development to fully understand requests, business context, and key risk considerations.
• Provide project support and contribute to special initiatives as required, including potential involvement in market segment review preparation.

Senior Pricing Analyst – SL Health Pricing

Recruitment

• Reporting to the AVP, Recruiting & Strategic Growth, accountable for national execution and performance of advisor recruitment efforts.
• Leading and developing the Advisor Recruitment Consultants.
• Providing operational oversight of recruitment execution in partnership with Strategy and Select teams.
• Ensuring recruitment consultants consistently deliver against targets and leverage data and insights.
• Building strong, sustainable advisor pipelines across established and emerging markets.
• Driving disciplined execution, ensuring consistent recruitment practices while adapting to regional market realities.
• Coaching recruitment consultants using a sales-oriented approach.
• Leading efforts to build new, sustainable, and diverse advisor pipelines.
• Promoting consistent execution of recruitment activities across regions while supporting market-specific adaptations.

Director, Advisor Recruitment

Manager

• Lead the redesign and evolution of advisor and field leader recognition practices to improve simplicity, clarity, scalability, and consistency.
• Identify legacy program structures, policies, and processes that create operational burden, risk, or poor customer experience, and design future‑state alternatives.
• Partner with Sales leadership to align recognition models with evolving business strategy and advisor segmentation.
• Act as the business lead for recognition readiness related to backend reporting and systems transformation.
• Define future‑state business requirements, data definitions, and controls for recognition programs in partnership with Analytics, IT, Finance, and Risk.
• Translate recognition logic (qualification rules, calculations, and eligibility) into system‑ready, testable requirements.
• Ensure strong governance, reconciliations, and documentation are established to support system migration and reporting integrity.
• Design future‑state governance models, process controls, and documentation standards to ensure audit readiness and regulatory compliance.
• Establish repeatable intake, prioritization, and decision‑making frameworks for recognition initiatives.
• Develop playbooks, reference materials, and operating artifacts that enable consistent application of future‑state recognition practices.
• Lead change management efforts related to recognition modernization and systems enablement.
• Engage and influence leaders, partners, and subject‑matter experts across Distribution, Analytics, Finance, Risk, Compliance, and IT.
• Communicate clearly on timelines, dependencies, trade‑offs, and risks associated with modernization initiatives.
• Build internal capability through documentation, standards, and knowledge transfer related to modernized recognition practices.
• Reduce reliance on undocumented legacy knowledge by creating clear, accessible future‑state artifacts.
• Support alignment across teams by clarifying principles, rules, and design intent for recognition programs.

Recognition Modernization Manager

Consultant

• Help clients access benefits and services
• Foster relationships with clients and internal teams
• Contribute to a collaborative and supportive environment