Software Delivery Analyst – AI-Enabled Transformation

Sun Life

Software Delivery Analyst managing AI-driven software delivery and deployment at Sun Life. Collaborating with technical teams to implement intelligent automation solutions.

Posted 5/29/2026full-timeWaterloo • 🇨🇦 CanadaMid-LevelSenior💰 CA$65,000 - CA$105,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Manage end-to-end deployment of software implementations, upgrades, and security fixes across hybrid environments
Spearhead the adoption of intelligent automation technologies to optimize delivery processes
Orchestrate end-to-end SCCM package deployment to desktop, laptop, virtual machine, and cloud environments using intelligent workflows
Gather and interpret customer requirements using data-driven insights to identify optimal solutions
Conduct data analysis and generate AI-powered predictive reports for customers and partners

Requirements

What you’ll need

Technical background with demonstrated aptitude for rapidly acquiring new technologies
Hands-on experience with AI-assisted tools (AI copilots, intelligent automation platforms, code generation tools)
Understanding of machine learning concepts and predictive analytics for process optimization
Data analysis and visualization skills (Microsoft Excel, Power BI, or advanced analytics platforms)
Familiarity with machine learning concepts, predictive analytics, and intelligent workflow automation principles

Benefits

Comp & perks

Diverse workforce with wide perspectives
Creative ideas from all backgrounds
Flexibility to work from both the office and virtually

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

data analysispredictive analyticsmachine learningintelligent automationSCCM package deploymentAI-assisted toolsdata visualizationcode generation toolsadvanced analytics

Soft Skills

customer requirements gatheringdata-driven insightsprocess optimization