Field Warranty Manager
General Motors
Associate Manager, ProAssure Services
Stryker
full-time
Posted on:
Location Type: Remote
Location: Remote • Arizona, Colorado, Utah, Washington • 🇺🇸 United States
Visit company websiteSalary
💰 $100,500 - $165,600 per year
Job Level
JuniorMid-Level
About the role
- Mentor and lead a team of ProAssure Specialists responsible for administration of Vocera solutions
- Provide direction, growth, and continuous development for the team
- Share findings and build close ties with technical account managers and other teams
- Create, implement, and monitor processes for consistency and knowledge sharing
- Maintain positive relationships with customer contract sponsors
- Collaborate to write, review, and deliver Statement of Works (SOWs)
- Perform system administration including database maintenance and troubleshooting
- Provide motivation through regular communications and reports
Requirements
- Bachelors in Health Informatics, Information Systems, Technology, Business, or equivalent degree
- Minimum 6 years clinical or healthcare IT (HIT) industry experience with 2 of those years direct people management
- US Citizenship required
- Demonstrated account management or customer success experience (preferred)
- Experience working with the Department of Defense (DOD) and Veterans Affairs (VA) health systems (preferred)
Benefits
- eligible for bonus
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
system administrationdatabase maintenancetroubleshootingprocess implementationknowledge sharing
Soft skills
mentoringleadershipcommunicationcollaborationrelationship managementmotivation
Certifications
Bachelors in Health InformaticsBachelors in Information SystemsBachelors in TechnologyBachelors in Business
