Customer Service Representative
Stryker
full-time
Posted on:
Location Type: Hybrid
Location: Portage • California • Missouri • United States
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Salary
💰 $21 - $35 per hour
Tech Stack
About the role
- Provide phone and email support for inquiries from sales and healthcare professionals
- Answer incoming requests through a multichannel system
- Maintain all record-keeping as appropriate
- Understand and explain detailed information of processes and procedures
- Participate in continuous improvement activities/projects
- Demonstrate flexibility in responding to new situations
Requirements
- HS diploma or equivalent
- 2 years of direct Customer Service and/or Call Center Experience
- Preferred: Bachelor's Degree
- ERP experience (SAP, GHX, EDI, Salesforce, Genesis, PowerBI, etc.)
Benefits
- Bonus eligible
- Health insurance
- Flexible work arrangements
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
Customer ServiceCall Center ExperienceERPSAPGHXEDISalesforceGenesisPowerBI
Soft Skills
communicationflexibilityproblem-solvingorganizational skillsattention to detail
Certifications
HS diplomaBachelor's Degree