Compensation Program Manager (Remote)
Cengage Group
Job Level
Junior
About the role
- Lead and execute compliance related projects such as ACA reporting, HCSO, and 5500 reporting.
- Respond to questions regarding benefit enrollment status, Workday assistance, general benefits coverage details, retirement or pension contributions, time off, leaves of absences, benefit new hire questions, and more.
- Administer benefit enrollments, approvals, and reports within Stripe’s vendor portals.
- Proactively review process and policy documentation to identify opportunities and streamline operations.
- Process Workday events such as qualified life events, time off corrections, event corrections, leave of absence requests, etc.
- Manage vendor eligibility files and error reporting / corrections to ensure timely and accurate eligibility data to all carriers.
- Manage benefits invoices by inputting data for invoice generation, reconcile and review invoices for accuracy, and work with finance ops to ensure timely payment and efficient processes are in place.
- Execute open enrollment operations including Workday testing, employee meetings, and file feed and integration updates and processing.
Requirements
- 1-3 years of experience in an employee-facing benefits operations role with US-based insurance, Workday, and benefits experience required.
- A strong understanding of employee benefits programs and the ability to explain complex information in a clear, empathetic way to Stripes.
- Experience using Workday (specifically the Benefits and Time Off modules).
- Enjoy problem-solving and are comfortable working across teams to resolve issues and drive process improvements.
- Experienced in maintaining accuracy regarding benefits enrollments and invoicing to enable vendors to access accurate eligibility and payment data
- Strong english communication skills (written and verbal required).
- Detail-oriented, analytical, and adaptable, with a continuous improvement mindset.
- Strong operational execution and organizational skills.
- Discretion and judgment handling confidential and sensitive data.
