Strimi

Application Engineer

• Be the Striim product expert and trusted technical advisor during application deployment.
• Own customer-reported application issues and provide timely solutions support.
• Provide syntactical suggestions and fixes to application code.
• Be the in-house customer champion, coordinating with Striim customer support and stakeholders to drive technical advocacy, product evolution, and technical innovation.
• Prioritize and manage multiple open cases efficiently.
• Use the java IDE and built-in debugger to isolate code exceptions.
• Follow up to ensure applications are fully functional post-troubleshooting.
• Perform database performance tuning and optimization.
• Assist the Striim Technical Support team in reproducing customer product-related issues.
• Track customer issues, collaborate with support on customer-training-related matters, and work with the customer to develop and track product feature requests (PFRs).
• Set up and manage internal systems (Docker, RDBMS, etc.) to reproduce customer issues.

Field Application Engineer