Salary
💰 $21 - $26 per hour
About the role
- Processing regular reporting for customers and internal departments
- Rostering and bulk scheduling tutoring sessions
- Handling tutoring session changes/cancellations as needed
- Investigating customer-reported issues
- Reporting to the Director, Customer Success
Requirements
- Associate’s degree
- Three (3) years of experience in an administrative or operations role
- Highly ethical professional with strong organizational acumen
- Team player with strong communication skills
- Ability to be exacting, thorough and attentive to detail
- Microsoft Office (Outlook, Word, Excel, PowerPoint, Project, Visio, etc.)
- Health benefits
- Retirement contributions
- Paid time off
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
administrative experienceoperations experiencereportingschedulingcustomer issue investigationattention to detail
Soft skills
organizational acumencommunication skillsteam playerethical professionalismthoroughness
Certifications
Associate’s degree