Strategic Education, Inc

Community Manager

• Support OACS Academic Associates, Academic Sr. Associates, and Academic Specialists in their workflows
• Manage academic policy violation and appeal cases
• Communication & Evaluation/Assessment of workflows and OACS communication
• Assist in documentation projects and tracking of workflows
• Schedule rooms and meetings, coordinate projects
• Provide feedback to staff on improvement and efficiency

Academic Assistant – Office of Academic and Community Standards

Assistant

• Support online undergraduate Computer Information Systems classes
• Interact with students in online classrooms
• Analyze student activity within discussions and assessments
• Assist in managing student communications
• Assist with grading and provide feedback
• Monitor student engagement levels
• Develop supplemental support documents, videos, job aids
• Provide tutoring and live sessions as needed

Assistant Faculty, Computer Information Systems

Designer

• Provide motion-based design work for course development projects in an energetic, collaborative environment.
• Conception, creation, and execution of video and static media for Sophia courses.
• Support the Academic Team by working collaboratively across various teams.
• Ensure all content complies with appropriate standards and guidelines.
• Develop, organize and deliver media for new and reworked Sophia courses.
• Work extensively with the rest of the Academic Team to ensure content is clear, intuitive, and meets learning objectives.
• Strengthen existing relationships and build additional relationships as opportunities arise.
• Facilitate direction and collaboration with offshore design vendors on project specific initiatives when needed.
• Execute using established processes and standards to ensure timely delivery of best-in-class content.
• Participate in the ongoing development of standards, processes, creative excellence, and innovation within the Media Team.
• Ensure all materials meet visual and usability standards established by regulatory, accreditation, and other external authorities.
• Bring new knowledge and ideas to the Media Team through networking, monitoring trends and emergent best practices, and participating in professional development opportunities.
• Remain calm, focused, and detail-oriented in a fast-paced, deadline-oriented environment, efficiently juggling projects.

Media Designer, Part-Time, Temporary

Proposal Manager

• Lead the development of strategic, high-quality RFP/RFI responses from intake through submission
• Define and embed win themes, key messaging, and competitive positioning into each proposal
• Guide contributors and SMEs to deliver clear, relevant, and compelling content
• Partner with Sales to identify and track upcoming RFPs and strategic opportunities
• Track proposal outcomes and develop insights to improve future responses.

Senior RFP and Proposal Manager

Instructor

• Provide high quality intervention to Sophia learners in their area of expertise
• Develop a library of written and video resources to remediate concepts for struggling learners
• Analyze data to identify areas of struggle
• Proactively contact learners who are struggling to recommend resources aligned to areas of struggle
• Tutor students individually and in groups
• Respond quickly and thoroughly to student inquiries and requests for assistance
• Ensure that teaching methods are varied and informed by the latest research and best practices
• Manage part time tutors to leverage consistent protocol and resource development

Academic Instructor, Intro to Business

General

• Assignments are on an ongoing basis according to expertise and school needs
• Utilize your professional expertise to provide high-quality instruction from a pre-designed curriculum
• Mentor doctoral learners and participate in doctoral committees
• Provide relevant feedback and ensure successful completion
• Be available within 48 hours by phone, email, and in the courseroom to ensure learners receive quality feedback
• Travel within the US to participate in doctoral residencies
• Utilize the online learning platform to enrich the learning experience
• Establish high standards and ensure learners understand how they will be evaluated

Part-Time Faculty, Bachelor and Master of Social Work

Clinical Operations

• Partner with senior leadership to understand and meet regional/national clinical coverage strategies.
• Contribute to program ideation and strategic planning for new nursing tracks or expansions.
• Identify and cultivate clinical partnerships with hospitals, outpatient centers, long-term care facilities, and community health organizations.
• Negotiate and manage affiliation agreements, ensuring legal and regulatory compliance across states.
• Collaborate with legal and accreditation teams to finalize agreements and meet board of nursing requirements.
• Maintain ongoing communication with site partners, faculty, and students to support collaboration and issue resolution.
• Participate in steering committees and advisory boards to expand practicum opportunities and strengthen partnerships.
• Represent the university in community forums and maintain awareness of local healthcare needs and trends to inform clinical education strategies.
• Oversee scheduling and placement logistics for licensure track programs in the SoNHS.
• Ensure equitable access to clinical experiences and resolve site-related conflicts or capacity issues.
• Monitor site readiness and student satisfaction through feedback loops and evaluation tools.
• Facilitate student onboarding and orientation to practicum sites.
• Monitor student progress through CAP (Capella Academic Portal), documenting interactions, evaluations, and remediation plans as needed.
• Serve as a liaison between the university and clinical partners, resolving issues related to placement, student performance, or site logistics.
• Address site and student concerns and coordinate site changes when necessary to support program progression.
• Ensure compliance with state board of nursing requirements, including documentation of clinical hours, faculty qualifications, and site evaluations.
• Collaborate with site based learning teams, faculty and site partners to assess student performance and practicum quality.
• Analyze evaluation data to identify trends and areas for improvement in practicum experiences.

Senior Program Manager – Clinical Coordinator

Financial Planning and Analysis

• Provide best-in-class financing and financial aid support to learners
• Assist learners through communication channels such as phone, email, chat, text
• Coach learners through key decisions regarding funding their programs
• Provide financial literacy including responsible borrowing and repayment processes
• Engage in team dialogue and training for continuous improvement

Financial Aid Advisor

Marketing

• Provides quality education and maintains academic excellence in teaching assigned courses in Marketing
• Teaches graduate level MKT500 class in both in-person and online modalities
• Conducts 11 in-person meetings for 2 hours weekly
• Maintains high standards and ensures evaluation clarity
• Utilizes technology and video to enhance curriculum
• Available via email, phone, and office hours for student support
• Adheres to university policies and procedures
• Attends faculty meetings and training as required

Adjunct Faculty, Marketing

• Teach assigned courses in person and asynchronously online
• Maintain office hours as assigned
• Provide high-quality instruction using technology and videos
• Be available to students for support and feedback
• Attend faculty meetings and workshops as required

• Accurately read and measure student performance in Spanish and French based against a grading rubric
• Collaboratively work with the Lead for the course(s) to provide the student with constructive, supportive and concise feedback
• Complete grading rubrics and leave detailed feedback and comments for the learner
• Check student submissions for plagiarism and for grammar
• Provide in-context feedback and scoring using the Sophia-provided rubric
• Participate in calibration efforts to ensure consistency of quality for our learners

Grader, Languages – Part-Time

DevOps Engineer

• Architect, design, and implement scalable, cloud-native solutions on Google Cloud Platform (GCP) using serverless technologies (Cloud Run, Cloud Functions) and Kubernetes (GKE)
• Lead end-to-end delivery of infrastructure and platform solutions, including design, development, testing, deployment, and continuous improvement
• Own and evolve the organization’s CI/CD strategy, including build automation, testing gates, and production deployment workflows
• Design and maintain containerized workloads (Docker, Kubernetes), including Helm charts, autoscaling strategies, and service mesh configurations
• Build and optimize serverless architectures to improve scalability and reduce operational overhead and cost
• Establish and enforce best practices for scalability, availability, security, and performance across production systems
• Drive observability and monitoring strategies (logging, alerting, incident response)
• Lead production support and reliability efforts, including incident management, root cause analysis, and postmortems
• Mentor engineers on cloud architecture, DevOps practices, and infrastructure-as-code patterns
• Partner cross-functionally with product, security, and engineering teams to deliver business value quickly
• Manage complex initiatives in an agile environment, balancing technical debt with feature delivery
• Identify and evaluate emerging technologies, rapidly prototyping solutions to inform technical direction
• Champion automation, process improvement, and tooling modernization across engineering

Senior DevOps Engineer

Manager

• Lead and manage end-to-end student affairs operations
• Design, implement, document, and maintain operational systems and workflows
• Oversee student affairs processes related to academic integrity and policy enforcement
• Manage, coach, and develop a team of Student Affairs Analysts
• Collaborate with cross-functional teams to improve workflows
• Monitor operational metrics and trends

Manager, Student Affairs

• Concept development & design – This position is responsible for developing, organizing and delivering media for new and reworked Sophia courses.
• Relationship management – As a member of the Media Team, the Media Designer is responsible for working collaboratively with the Media Manager, other Media Designers, Instructional Designers, Course Producers, Subject Matter Experts (SME’s), Project Managers, Web Developers and other stakeholders, to strengthen existing relationships and to build additional relationships as opportunities arise.
• Art Direction / Vendor Management – The Media Designer will have a firm grasp of the Sophia Media styles, and be comfortable setting direction for new projects if requested.
• Process improvement and compliance – The Media Designer executes using established processes and standards to ensure timely delivery of best-in-class content.
• Media Team enrichment and innovation – The Media Designer brings new knowledge and ideas to the Media Team through networking, monitoring trends and emergent best practices, and participating in professional development opportunities.
• Nimble and efficient – The Media Designer remains calm, focused, and detail-oriented in a fast-paced, deadline-oriented environment, efficiently juggling projects simultaneously.

Media Designer – Part-Time, Temporary

Analyst

• Manages the Student Affairs review process reviews and communications according to policies and procedures.
• Utilizes technology resources deployed by Sophia in the detection and tracking of violations.
• Responsible for responding to escalated student issues to ensure timely and appropriate student service.
• Serves as a liaison between the Student Affairs Team and various departments in an effort to resolve student issues and complaints.
• Collaborates with the Senior Director of Operations on training and orienting staff to the policies, procedures, programs and services.
• Takes leadership role in designated areas of Student Affairs responsibilities such as updating policies, processes, communication templates, etc.
• Serves as primary contact for resolution of escalated issues from Legal, Regulatory, and Better Business Bureau agencies.
• Manages Student Affairs reporting to key stakeholders.