Strategic Education, Inc

Program Manager

• Promote and support a quality academic experience for learners
• Ensure engaging courseroom environment that facilitates achievement of program outcomes
• Oversee curricula quality and rigor
• Manage systems and processes related to curriculum creation and delivery
• Act as liaison to departments for accreditation and institutional effectiveness
• Spearhead development and revision of academic offerings
• Utilize analytics and evidence-based practices for continuous quality improvement
• Ensure compliance with regulatory and national program accreditation standards
• Supervise Core faculty and conduct performance reviews
• Address learner programmatic issues

Academic Program Director, Bachelor of Science in Nursing – Pre-Licensure

Data Engineer

• Define and lead the multi-year product strategy for Workforce Edge’s data and AI platform.
• Oversee the design and delivery of scalable, governed data ingestion pipelines.
• Partner with Data Engineering and AI teams to implement a semantic data layer and metadata governance framework.
• Own the technical product strategy for the AI pipeline.
• Lead initiatives to embed machine learning, natural language processing, and generative AI models into core Workforce Edge applications.
• Define how AI informs skills taxonomies, career pathways, and workforce insights.
• Guide the organization’s AI product vision and roadmap.
• Serve as a strategic advisor to executive leadership.
• Mentor and coach other Product Managers, elevating product strategy, technical fluency, and customer-centric thinking.

AI and Data Architect

• Serve as the bridge from strategy to execution for multiple strategic programs and initiatives
• Work closely with Engineering and Transformation office leaders to oversee and manage special projects
• Ensure timely reporting on product releases and facilitate cross-functional meetings
• Create, manage, and execute detailed program schedules, reports, and analysis
• Partner with the engineering team to monitor sprint progress and remove blockers
• Oversee the delivery of enterprise software solutions
• Drive decision making amongst partner teams using facts and prioritization exercises
• Develop and deliver clear, executive-ready communications

Senior Program Manager – Transformation

Director

• Support the development and execution of the Workforce Edge portfolio strategy
• Evaluate and enhance WFE’s portfolio of education and talent solutions
• Stay ahead of workforce development trends and education innovation
• Partner with Sales, Marketing, and Operations for go-to-market strategies
• Represent Workforce Edge in client discussions and industry forums
• Identify and cultivate strategic partnerships to expand WFE’s ecosystem
• Build and lead a high-performing portfolio strategy team

Director, WFE Portfolio Strategy

• Planning, executing, and optimizing Sophia’s conference and event presence.
• Managing requests, fulfillment, and tracking of promotional materials.
• Leading quarterly conference, event, and membership initiatives.
• Overseeing organizational memberships with industry associations and conference hosts.
• Coordinating the call-for-proposal and presentation process.
• Developing and executing event strategy roadmaps.
• Collaborating with Partnerships, Product, and Leadership teams.
• Tracking and managing event budgets.
• Partnering with Marketing and Sales to define event CTAs.
• Establishing event success metrics and reporting on ROI.
• Maintaining a calendar of events and memberships.
• Collaborating with Marketing team for brand storytelling.
• Driving post-event analysis and sharing insights to improve future strategies.

Program Manager – Events & Engagement

Marketing

• Coach students on our curriculum
• Moderate online discussion forums using professional experience
• Provide effective feedback on student coursework submissions
• Conduct office hours as assigned
• Ensure high academic standards in teaching
• Maintain course operation and adherence to policies

Assistant Professor, Marketing in the Global Environment

Full-stack Engineer

• Lead the analysis, design, and development of enterprise-grade conversational AI solutions.
• Define vision, roadmap, and architecture for enterprise-scale conversational AI.
• Lead end-to-end design and implementation of virtual agents: flows, pages, intents, entities, parameters, state handlers, and fulfillment.
• Own code quality, documentation, CI/CD, automated testing, and Level-3 support.
• Analyze conversation logs and NLU metrics for optimization.
• Lead and mentor onshore/offshore engineers; coach on best practices.

Principal Engineer

• Lead the analysis, design, and development of enterprise-grade conversational AI solutions
• Work closely with Architects, Systems Developers, and Project Managers to develop and maintain systems
• Promote continuous learning within the development team
• Define vision, roadmap, and architecture for enterprise-scale conversational AI
• Lead end-to-end design and implementation of virtual agents
• Collaborate with API development teams to design and develop APIs
• Implement automated testing, monitoring, and alerting practices
• Analyze conversation logs and NLU metrics to ensure high availability and performance

Administration

• Teach courses in Health Services Administration
• Conduct office hours for student support
• Enhance curriculum with technology
• Provide timely feedback to students

Adjunct Faculty, Health Services Administration

Architect

• Drive innovation and advise leadership in course design and development
• Champion improvements to online course design and user experience
• Identify and support complex technologies in the Canvas course room
• Develop optimized processes for course creation and deployment
• Lead complex course projects using instructional design skills
• Interface with IT for technical updates and solutions
• Champion continuous improvement initiatives based on learner analytics

Senior Learning Architect

Operations

• Provide the highest quality education and maintain high standards of academic excellence in teaching assigned courses in discipline.
• Conduct office hours as assigned.
• Teach courses as assigned.
• Conduct office hours as deemed necessary by management.
• Establish high standards and assure students understand how they will be evaluated.
• Establish specific goals or courses of action for students to accomplish.
• Maintain adequate records of student progress.
• Assist the Campus Dean and Department Heads in evaluating course objectives.
• Maintain smooth course operation and adherence to policies and procedures.
• Attend faculty meetings and discipline workshops as required.
• Participate in early registration activities; retention, early degree completion.

Assistant Professor, Operations Course

• Promote and support a quality academic experience for learners by ensuring an engaging courseroom environment.
• Oversee curricula quality and rigor, ensuring professional relevance, current efficiency, effectiveness, and cohesion.
• Coordinate with relevant faculty directors on discipline content.
• Liaise with multiple departments including Portfolio Strategy, Doctoral Affairs, Course Development, etc.
• Spearhead and oversee the development and revision of academic offerings.
• Utilize analytics for continuous quality improvement in learner success, teaching, engagement, etc.
• Ensure academic programmatic accreditation and/or licensure is obtained and maintained.
• Supervise Core faculty and conduct performance reviews.
• Teach or mentor once a quarter.

Academic Program Director, Bachelor of Social Work

Software Engineer

• Lead a development team to deliver high-quality software solutions
• Mentor team members
• Collaborate with cross-functional teams to execute on technical roadmaps
• Support the development and implementation of engineering solutions within your team
• Contribute to technical architecture decisions and help execute on engineering roadmaps
• Document systems and processes while implementing best practice engineering methods
• Provide regular project updates to leadership and help implement engineering best practices
• Monitor team performance metrics and support continuous improvement initiatives
• Champion agile processes
• Perform other duties as assigned

Manager, Engineering – Workforce Edge

Cloud Engineer

• Implement and refine public cloud computing infrastructure
• Participate with engineers and developers to implement and refactor workloads
• Develop systems, tools, and infrastructure for public cloud resources
• Collaborate with developers, SREs, security analysts, and business stakeholders
• Participate in root cause analysis, compliance, and security audits

Senior Cloud Engineer

QA Engineer

Motivated, self-starter who likes working on productive, fast-paced projects.
Demonstrated knowledge and proficiency in quality principles and best practices.
Hands-on experience with test automation frameworks, particularly Capybara, Cucumber, and writing tests in Gherkin syntax.
Proficiency in testing both monolithic and microservices-based architectures.
Knowledge of accessibility standards and tools.
Skilled in testing for responsive design across devices, browsers, and operating systems.
Familiarity with browser developer tools, REST API testing, and tools such as Postman.
Experience with version control, CI/CD pipelines, and test management systems.
Strong analytical and problem-solving abilities, with the ability to evaluate multiple scenarios and outcomes.
Excellent written and verbal communication skills.
Highly detail-oriented with strong organizational and collaboration skills.
Must be capable and comfortable multi-tasking between concurrent projects and tasks.
Must have intermediate to advanced experience querying SQL databases to verify results.
Experience working in a hybrid model of onsite and offshore testing.
Work Experience: 7+ years of experience in software quality assurance 2+ years leadership experience.
Education: Bachelor's degree from an accredited institution or an equivalent level of experience in computer science/information technology.
Other: Must be able to travel 0-10 % of the time. Must be able to lift 20lbs. Typical office setting. Mobility within the office including movement from floor to floor. Travel via plane, car, and metro may be required to perform this job. Must be able to work more than 40 hours per week when business needs warrant. Access information using a computer. Effectively communicate, both up and down the management chain. Effectively cope with stressful situations. Strong mental acuity. Regular, dependable attendance and punctuality are essential functions of this job. Other essential functions and marginal job functions are subject to modification.
#LI-JD1

Senior Quality Assurance Analyst

• Lead the operational execution of product portfolio decisions (new products, revised products, retirements, accreditation-related updates, and non-degree offerings) through the C2L process, including building and maintaining timelines/project plans, planning and facilitating meetings, holding cross-functional partners accountable, and risk identification and mitigation strategies across academic, operational, and strategy teams.
• Collaborate closely with many teams across the organization including Portfolio Strategy, Academics, Operations, Admissions, Advising, Marketing, Legal, Licensure, and the Registrar to ensure business, academic, and operational impacts and best practices are factored into all new and restaged product offerings.
• Lead efforts in coming up with creative approaches to problem solving and developing quality deliverables to support business needs.
• Work closely with the leader of Portfolio Operations and other Strategic Operations Managers to recommend and implement ongoing improvements to the product development process for USHE.
• Support the creation of tools and processes to support school decisions relating to content in academic programs to promote learning, affordability and business goals.
• Serve as the operational lead on scholarships and pricing for Strayer University, including routing scholarship and pricing changes for leadership approval, overseeing pricing and scholarship implementation in necessary systems, and managing communication regarding pricing and scholarship updates to internal teams.

Strategic Operations Manager

General Counsel

• Provides legal advice and serves as in-house counsel to Strategic Education on a wide variety of matters.
• Assist with federal regulatory matters related to two accredited institutions of higher education.
• Assist with litigation and administrative proceedings to which the company is a party.
• Provide legal analysis and advice to administrators on policy matters, especially regulatory compliance issues.
• Investigate legal issues and recommend action to administrators.
• Negotiate and draft contracts: draft legal documents and policies.
• Research federal and state legal questions.
• Assist with general corporate matters.
• Review university programs, procedures, and policies for legal compliance.
• Provide legal and compliance training to in-house clients.

Academic Program Director, Bachelor of Science in Nursing – Pre-Licensure

AI and Data Architect

Senior Program Manager – Transformation

Director, WFE Portfolio Strategy

Program Manager – Events & Engagement

Assistant Professor, Marketing in the Global Environment

Principal Engineer

Principal Engineer

Adjunct Faculty, Health Services Administration

Senior Learning Architect

Assistant Professor, Operations Course

Academic Program Director, Bachelor of Social Work

Manager, Engineering – Workforce Edge

Senior Cloud Engineer

Senior Quality Assurance Analyst

Strategic Operations Manager

Assistant General Counsel