Strada

Payroll

• Supporting Swiss payroll and the payroll team from end to end according to the defined standards and client requirements including all associated payroll tasks and transaction
• Understand standard and client specific Swiss payroll reports including statutory year end reporting needs as required by the customer contract and scope of service
• Maintaining current knowledge of legislation requirements; system updates, changes and overall payroll procedures while managing the payroll legislation road map
• Answering payroll related questions and requests from the team and from clients; supporting the Operations Manager with client engagement activities
• Ability to recognize and deal appropriately with sensitive and confidential information
• Ability to resolve and support technical and functional issues escalated from other team members and clients
• Ensuring compliant use of all systems
• Participating and championing innovation activities to drive continuous improvement
• Supporting and guiding project implementations and go-lives
• Participating in projects and activities as needed and assigned

Senior Payroll Specialist

Manager

• A lignment of opportunities ensuring complexity guidelines and bid processes are always met
• Removal of barriers to sale across the opportunity, bid and proposal landscape
• Maintaining a forecast pipeline of upcoming projects to identify high priority deals as well as times when additional resource may be needed
• Line management responsibility for team members to manage their day-to-day requirements, job development and training for the future
• Liaison with sales, solution and business stakeholders as needed to ensure Strada bids are complete, comprehensive and maximize our win rate (and won revenue)
• Improvement projects to develop future bid process and governance
• Provide cover for the Director – Bids & Proposals when needed
• Ad hoc projects across the globe and other sectors when needed
• Management of the bid management function
• Liaison with sales, solutions and sales analytics to maintain a pipeline of current and upcoming opportunities at stage 1-2 with proposal and bid requirements
• Analysis of the opportunity landscape per geography, solution line or similar to uncover potential opportunities
• To ensure that adequate pre-proposal work is carried out on the majority of proposals, identifying key customer needs and positioning win themes within the submitted content
• To ensure bid opportunities adhere to Strada’s qualification standards, playbook and opportunity compliance milestones
• To act as a reviewer and quality assurance on proposals prior to submission, as well as a senior sponsor on bid and opportunity pursuits as needed
• To own and present opportunities to senior leadership or partners as needed within Strada’s opportunity pursuit environment (alongside the allocated bid manager)
• To ensure that the bid management function has access to company-wide winning content, and to extend this to sales and solutions where possible
• To ensure win:loss debriefs are carried out on closed opportunities to promote a culture of continuous improvement
• Mentoring, leadership and management
• Line management of a team of Bid and Opportunity Managers, ensuring strong personnel administration and professional development are in place
• To mentor junior team members (or oversee mentoring) to ensure that support is available as needed
• To embed a culture of professional development within the team, aligned with Global Bid Team and market best practice standards
• To support the Director of Global Bids & Proposals in setting clear, achievable and challenging goals within the bid and opportunity operations function
• To support the Director of Global Bids & Proposals in identifying and managing the budget for bid and opportunity management resources, tools, systems, training, consultancy, travel and development
• To report regularly to Strada sales, solution and business leadership on Opportunity Effectiveness, including Win:Loss rates and reasons, cost of sales / ROI, deal velocity, attainment to annual goals, revenue and potentials for improvement within the process
• To develop and deliver training, both inside the Global Bid Management team and out to external stakeholders
• To develop a culture of knowledge recycling, embedding Win:Loss, competitive and landscape information into both the pre- and post-bid processes
• To maintain a process library describing core bid and opportunity process documentation
• To take part in the wider Sales Operations and Strada business improvement catalogue as needed
• To maintain a portfolio of stakeholder engagement channels to ensure that Bid and Opportunity Management is embedded in sales pipeline and wider Strada business operations
• To act as an escalation point within Bid Operations
• To represent Strada externally at Customer and Partner meetings as needed
• To actively engage with a network of Strada (and external) business stakeholders as needed to monitor the health and potential of Strada Proposals

Bid Manager

Analyst

• Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
• Resolves cases and/or systematic edits for our clients’ employees
• Works daily with other Strada colleagues, third-party providers, and client contacts to ensure seamless process deliver for our clients’ employees
• Manages own work and communicates status to team
• Understands how to utilize the data in Workday to perform root cause analysis and trending for continuous improvement opportunities
• Create tickets as needed and follow up on the status, reporting back to the appropriate team member
• Demonstrates quality assurance fundamentals by reviewing/executing test plans to ensure system specifications are as expected

Senior Payroll Specialist

Bid Manager

Benefits Analyst