Benefits Analyst

Strada

Workday Benefits Analyst managing Benefits implementations and service delivery for Strada's clients in North America. Collaborating with clients, colleagues, and third-party providers to resolve issues.

Posted 5/30/2026full-timeRemote • 🇺🇸 United StatesMid-LevelSenior💰 $54,530 - $101,270 per yearWebsite

About the role

Key responsibilities & impact

Collaborates with the client to resolve requests they may have related to a project or an escalated employee issue
Resolves cases and/or systematic edits for our clients’ employees
Works daily with other Strada colleagues, third-party providers, and client contacts to ensure seamless process deliver for our clients’ employees
Manages own work and communicates status to team
Understands how to utilize the data in Workday to perform root cause analysis and trending for continuous improvement opportunities
Create tickets as needed and follow up on the status, reporting back to the appropriate team member
Demonstrates quality assurance fundamentals by reviewing/executing test plans to ensure system specifications are as expected

Requirements

What you’ll need

Bachelor’s degree or equivalent work experience
Strong analytical and problem-solving skills with attention to detail
Experience working in a virtual, team-oriented, collaborative environment
Strong client-service orientation
Self-starter who demonstrates discipline and motivation in all aspects of job performance
Ability to effectively prioritize and execute tasks while under pressure
Excellent verbal and written communication skills and the ability to interact professionally with internal and external contacts
Experience working with tools to manage workflow/issue tracking (e.g., Atlassian Jira) is a plus
Knowledge of Employee Benefits is a plus
Workday experience is a plus

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

root cause analysisdata analysisquality assurancetest planssystem specifications

Soft Skills

analytical skillsproblem-solving skillsattention to detailclient-service orientationself-starterdisciplinemotivationprioritizationtask executioncommunication skills

Certifications

Bachelor’s degree