Storyteq

Project Manager

• Production of digital assets by using the Storyteq tools
• Assuring templates meet and exceed clients’ expectations by testing and improving
• Coordinating preparations for client pitches & implementations
• Have an active role in improving internal workflows and contribute to the success of the full team

Project Manager Intern – 6-Month Internship

Trainer

• Support the delivery of engaging Storyteq training sessions for clients and internal stakeholders across a variety of projects and programmes.
• Facilitate scheduled and ad hoc training sessions within both virtual and face-to-face learning environments.
• Adapt training approaches to support different audiences, user roles, and learning requirements.
• Support User Acceptance Testing (UAT) activities by working with consultants and project teams to create test scripts and supporting documentation.
• Assist with the creation and maintenance of training materials, including presentations, user guides, videos, quick reference materials, and supporting resources.
• Support the creation and coordination of training communications to aid project rollouts and user engagement.
• Help maintain training plans aligned to project timelines and delivery milestones.
• Monitor learner engagement and gather feedback to support continuous improvement of training delivery and user adoption.
• Collaborate with consultants, project teams, and stakeholders to support wider project objectives.
• Attend project meetings, workshops, stand-ups, and delivery forums where required.
• Provide support for training-related queries and user requests in a professional and timely manner.
• Providing cross-functional support and collaboration across the wider business to support operational and training needs specific to Storyteq.
• Maintaining and continuously updating internal training materials within the company’s internal learning platform.
• Managing and maintaining external client-facing training content within the public learning platform to ensure accuracy, consistency, and relevance.
• Support the tracking and reporting of training activity and learner engagement.
• Provide updates to internal teams and stakeholders on training progress and delivery activities.
• Use learner feedback and engagement insights to support improvements to training materials and delivery approaches.
• Work with project and account teams to identify potential risks, dependencies, or support requirements.

Entry Level Storyteq Implementation Trainer

Backend Engineer

• Build and ship **robust backend services **and** frontends** with real product impact
• Ensure systems are scalable, performant and easy to maintain
• Collaborate across teams to integrate services and deliver end-to-end value
• Model business domains into clean, performant data structures
• Coach and mentor other engineers on best practices to help them grow
• Collaborate with other engineers and lead technical delivery on initiatives within a domain or project
• Lead by example in engineering excellence, pragmatism and shared ownership.

Senior Full Stack Engineer – PHP, Laravel

Product Manager

• Own a clearly defined area of the CMP product, with full accountability for the quality and direction of the backlog and the outcomes delivered within that area.
• Before any initiative is committed to, define a clear outcome hypothesis and a measurement mechanism.
• Maintain a well-prioritised, clearly articulated backlog. User stories define the problem and desired outcome, not the solution. Solution design belongs with the engineering team.
• Own the instrumentation requirements for every feature shipped. Acceptance criteria must include what needs to be tracked and how success will be measured.
• Lead all squad ceremonies: stand-ups, sprint planning, backlog grooming, and retrospectives.
• Own direct relationships with customers within your product area. Do not rely on Customer Success to proxy the customer voice. Own the relationship directly.
• Participate in structured customer conversations as part of the Product Trio (Product Owner, UX Designer, and Engineer).
• Bring proposals grounded in customer insight and data. Proposals come from direct customer discovery sessions, not internal assumptions or stakeholder opinions.
• Engage with the underlying problem, not the surface request. When feedback arrives, probe for the root cause before forming a view on what to build.
• Every initiative proceeds with a defined outcome hypothesis. What does success look like? How will it be measured?
• Track whether outcomes have actually been reached after delivery. Feature adoption is not enough. Confirm whether the expected customer behaviour or business outcome materialised.
• When engineering, UX, and stakeholders have competing views, the Product Owner makes the call. Decisions are made with the available evidence, the rationale is documented, and the outcome is owned.
• Use AI tools to accelerate research, synthesis, documentation, and analysis. Reinvest that time in the decisions and relationships that require human judgement.
• Own and manage roadmap candidates for your product area. Contribute well-evidenced, outcome-defined candidates to quarterly planning cycles.
• Receive and evaluate inbound requests from Customer Success and commercial teams. Assess them against the evidence bar. Where requests have merit, shape them into properly defined initiatives for quarterly planning, not ad-hoc additions to the sprint.
• Keep Customer Success and Product Marketing informed of progress, upcoming releases, and what is not coming. No should always come with a reason.
• Own the handoff to Technical Writing ahead of every release. Documentation should be ready at the point features ship.

Product Owner – CMP

Customer Success Manager

• Ensure client satisfaction and foster strong relationships to drive retention and growth
• Collaborate with Account Managers, Sales, and Project Managers on account plans
• Monitor and report on client campaign performance
• Work closely with Product Management, Marketing, and Sales teams
• Assist clients with changes related to adopting Storyteq's solutions

Senior Customer Success Manager – 12-Month Mat Cover

Revenue Operations

• Support Storyteq’s commercial teams by ensuring the quality, accuracy and reliability of our data in HubSpot.
• Monitor pipeline accuracy, ensuring records are complete and correctly assigned.
• Drive insights from commercial data and document processes for consistency and scalability.

Project Manager Intern – 6-Month Internship

Entry Level Storyteq Implementation Trainer

Senior Full Stack Engineer – PHP, Laravel

Product Owner – CMP

Product Owner – CMP

Senior Customer Success Manager – 12-Month Mat Cover

Junior RevOps Associate