Storyteq

SDET

• Build out automated test efforts and test processes in the domain supported
• Automate critical API flows, coaching developers on best test automation practices
• Research and implement solutions for Quality Engineering efforts
• Guide teams on modern best practices of testing to identify and resolve gaps in test coverage
• Automate API critical flows to improve confidence in deliverables
• Work within the domain team to implement shared ownership of test tooling and test process improvements
• Develop quality and testing culture towards long-term goal of test autonomy
• Reduce manual testing as a dependency for deliverables to be Prod ready

Software Development Engineer in Test, SDET

Support Engineer

• Provide second-line technical support to internal teams and external clients.
• Troubleshoot and resolve application-related issues, including diagnosing problems, researching solutions, and implementing fixes.
• Collaborate with cross-functional teams to resolve complex technical issues and drive continuous improvement.
• Manage and prioritise support tickets and incidents using our Jira Service Management tool.
• Create and maintain documentation for support processes and solutions, including creating knowledge base articles in Confluence.
• Prioritise and handle ad-hoc projects alongside your daily responsibilities.
• Support the service desk team with tasks including investigating and testing.
• Create and oversee Change Requests while collaborating with other teams to successfully complete assigned tasks.

Application Support Analyst

Engineering Manager

• The Software Engineering Director is a senior technology leader responsible for driving engineering excellence, organisational scaling, and operational performance across ITG & Storyteq’s global development organisation.
• This role leads multiple Group Engineering Managers, Quality Engineering and is accountable for people leadership, delivery operations, international hub expansion, and long-term technical quality.
• Partnering closely with Product, Platform, Tech Operations, Support, and the wider R&D leadership team, the Director ensures our engineering organisation operates predictably, efficiently, and in alignment with ITG & Storyteq’s strategic objectives.
• This role is critical in shaping and executing the future of our multi-product platform, ensuring teams deliver world-class quality, reliability, and innovation at scale.
• Lead, mentor, and develop Group Engineering Managers and Heads of function within Product engineering, providing strategic support and coaching to ensure they build sustainable, cost effective, high-performing, scalable teams.
• Cultivate a culture of excellence, learning, and accountability across all engineering functions. Ensure clear development pathways for leads, seniors, and individual contributors.
• Identify organisational performance issues and implement corrective strategies that improve team velocity, morale, and long-term capability.
• Act as a senior R&D leadership partner, aligning engineering operations with business priorities across Product, Platform, Support, and GTM functions.
• Maintain regular skip-level conversations to ensure clarity on team sentiment, operational risks, and opportunities for improvement.
• Provide strategic leadership for Quality Engineering across all products and teams, ensuring robust testing frameworks, automation strategies including AI, and quality processes are embedded throughout the SDLC.
• Own, continuously refine, and evolve the maturity of the SDLC, ensuring modern, scalable, and measurable engineering processes across all hubs.

Software Engineering Director

Sales Development Rep

• Be responsible for bringing leads to your Account Executive team in your focus industry (FMCG, Retail, Entertainment or Travel) & territory (US and Europe)
• Build, execute & optimise outbound campaigns, based on our ideal customer profile and a cockpit full of buying signals
• Incorporate a multi-channel approach to initiate new business conversations
• Work closely with your Account Executives and team to drive and close high quality pipeline
• Be part of a highly collaborative team that shares best practices, wins and loses together in order to overachieve on targets.

Sales Development Representative

Account Executive

• We are seeking an experienced and driven Senior Strategic Account Director to lead the expansion of existing business relationships and increase Storyteq’s market reach. This role is focused on nurturing long-term partnerships, identifying new business opportunities within current accounts, and contributing to the strategic growth of the company. The ideal candidate will possess a deep understanding of client needs, a passion for delivering innovative solutions, and a proven track record in account growth and strategic sales.
• **Key Responsibilities:**
• 1. Client Relationship Management
• - Serve as the primary point of contact for key strategic accounts, ensuring strong, long-lasting client relationships.
• - Work closely with clients to understand their business objectives and challenges, tailoring Storyteq’s solutions to meet their needs.
• - Continuously assess the value delivered to clients, identifying opportunities to further drive success and deepen partnerships.
• 2. Business Expansion
• - Proactively identify and develop opportunities for account growth, including upselling, cross-selling, and increasing contract value.
• - Lead conversations with senior client stakeholders to identify new areas for collaboration, driving expansion across different business units or geographies
• - Work with clients to align Storyteq’s capabilities with evolving marketing needs, ensuring alignment with business objectives and future trends.
• 3. Strategic Sales Leadership
• - Develop and execute account strategies that align with client goals, leveraging Storyteq’s technology and services to create high-impact solutions.
• - Lead the end-to-end sales process for existing clients, from opportunity identification to negotiation and close.
• - Collaborate with internal teams (marketing, product, customer success) to ensure seamless service delivery and the realisation of client expectations.
• 4. Market Intelligence & Thought Leadership
• - Stay ahead of industry trends and competitive landscape to identify new market opportunities and potential threats.
• - Act as a thought leader within client organisations, providing strategic insights on the future of digital content, marketing automation, and personalisation.
• - Share knowledge internally to help refine Storyteq’s offerings and approach to market.
• 5. Metrics & Reporting
• - Regularly track, report, and measure the success of account strategies, ensuring KPIs are met or exceeded.
• - Provide timely updates to leadership on account health, pipeline progression, and growth opportunities.