State Street

Operations

• Own end-to-end resolution of major production incidents across AWS-hosted applications
• Monitor and troubleshoot application, data, and infrastructure health using AWS CloudWatch
• Drive automation and self-healing initiatives to reduce manual operational effort
• Ensure reliability of batch-oriented data processing by understanding application flows
• Work closely with Dev and L4 teams on incident triage and release/change reviews
• Maintain high-quality operational documentation in ServiceNow and runbooks

Lead Application Reliability Operations Engineer – Senior Manager

ServiceNow

• Manage the full lifecycle, accuracy, and integrity of IT asset and configuration data within the Configuration Management Database (CMDB).
• Provide hands-on technical expertise to support CMDB, Foundation Data, and CSDM initiatives.
• Own and manage the end-to-end lifecycle of Configuration Items (CIs) and IT assets within the ServiceNow CMDB.
• Collaborate with ServiceNow developers, solution architects, and integration teams to ensure seamless data flow between CMDB, discovery tools, and external systems.
• Monitor, analyze, and report on CMDB health metrics and lead remediation efforts where gaps are identified.
• Support ServiceNow Discovery, Service Mapping, and integrations to ensure accurate and automated population of CI and asset data.

ServiceNow CMDB Asset Management Specialist – Tech Lead

Support Engineer

• Drive compliance with secure configuration management program requirements
• Identify and maintain the scope of assets that require configuration baselines and regular scanning
• Ensure that all aspects of the program are coordinated effectively to achieve its goals
• Coordinate with both internal and external stakeholders to ensure alignment with program goals and compliance requirements
• Build strong relationships to facilitate collaboration and successful program delivery
• Maintain comprehensive documentation related to program activities, requirements, and compliance results
• Oversee the process of documenting configuration baselines and changes to ensure transparency and accountability
• Manage findings and remediation plans, addressing non-compliance issues swiftly

Secure Configuration Management Technical Analyst – Officer

Vice President

• Manage the end-to-end FX confirmation and Settlement process in line with market deadlines and internal SLAs.
• Liaise with front office, compliance, finance, claims, and IT teams to support the full trade lifecycle.
• Lead and drive the transformation initiative to deliver a global standardized operating model supported by new technology infrastructure.
• Responsible for Markets participation in programs such as ISO 20022, TD+1, and other bank wide initiatives.
• Responsible for the timely and accurate delivery of all cash (payments) and securities (collateral and investment) ensuring minimal operating losses for FX businesses.
• Focus on the control environment to drive a strong risk & control culture across the global teams to ensure processes are robust & compliant.
• Partner with Technology and the transformation lead for Markets Operations to deliver a best-in-class E2E workflow solution, removing manual touchpoints and increasing STP.
• Support applicable Change the Bank and Run the Bank Projects impacting the team, from inception; providing SME support, testing and monitoring into Production.
• Accountable for a strong governance to monitor and track BAU metrics, using data to identify issues to resolve and opportunities for improvement.
• Ensure vendor oversight and hold them accountable to high standards of delivery.
• Stay abreast of all regulatory and market changes and ensure adherence and no impact to service standards as a result of these changes.
• Partner with ERM and compliance colleagues globally to ensure Markets Operations remains disciplined with respect to adherence to resiliency strategy, control assurance etc.
• Support audits and ensure adherence to operational risk and compliance policies.

Vice President, FX Confirmation & Settlement

Business Analyst

• Lead requirements discovery and solution design by collaborating with audit, technology, and vendor teams
• Develop clear BRDs/FRDs, user stories, and process documentation
• Translate complex business needs into optimized MetricStream (M7) configurations and analytics
• Oversee end-to-end delivery for the M7 audit platform roadmap, including project planning, sprint execution, testing cycles, deployment, and user adoption
• Apply project management best practices to ensure deliverables meet quality standards and timeline commitments
• Manage relationships with external vendors (MetricStream) to align on requirements, deliverables, and timelines

Assistant Vice President – Business Analyst, Project Manager

• Work closely with Business, Data and Technology Solutions to articulate and document business requirements in agile story form for strategic product development
• Leverage business analysis frameworks and Business Architecture to develop an integrated view of the business
• Create Agile stories based on business requirements and work with the development team to see those stories through the project lifecycle.S

Business Analyst – Alpha TIER Integration Services, AVP

Vice President, FX Confirmations & Settlements

Compliance

• Lead enterprise efforts to monitor, report, and escalate configuration non-compliance across State Street’s technology footprint
• Own the compliance lifecycle – from identifying and tracking non-compliance to escalation and remediation follow-up
• Partner with platform owners, infrastructure teams, and application managers to drive remediation
• Develop and deliver compliance dashboards, KPIs, and executive-level reporting
• Establish standard operating procedures (SOPs) for issue tracking, aging, and closure

Secure Configuration Management Compliance Lead – Assistant Vice President

Backend Engineer

• Architect and lead the development of high scale , low latency backend systems supporting custody, clearing, and wealth platforms
• Define and enforce engineering standards, architectural patterns, and system design principles across backend teams
• Drive the long-term technical vision and architecture for distributed systems and data platforms
• Partner with product, data, and business leaders to translate complex requirements into scalable technical solutions
• Mentor senior engineers and serve as a technical multiplier , raising the overall engineering bar across the organization
• Lead critical incident response , performance optimization, and system reliability initiatives for production platforms
• Evaluate, recommend, and introduce new technologies aligned with WC&C’s strategic and regulatory objectives
• Ensure systems meet enterprise expectations for resiliency, observability, auditability, and security

Senior Software Engineer – Backend Platforms, Vice President

SDET

• Design, develop, and maintain automated test frameworks for front end, backend, and API driven systems
• Build and execute automated test suites covering functional, regression, integration, and end-to-end scenarios
• Partner closely with application developers, product managers, and platform engineers to embed quality early in the SDLC
• Validate system behavior across wealth custody, clearing, trading, and servicing workflows
• Create and maintain test data strategies that support repeatable, reliable automated testing
• Identify, document, and track defects while contributing to root cause analysis and defect prevention
• Ensure applications meet enterprise expectations for accuracy, reliability, resiliency, and regulatory compliance
• Support production readiness efforts, including release validation and post deployment issue analysis

Software Development Engineer in Test (SDET), AVP – Wealth Custody & Clearing

Client Partner

• Own overall revenue outcomes for assigned clients through driving new business, upsell, and cross-sell opportunities
• Act as the point of accountability for the client relationship
• Maintain executive-level relationships to understand the client’s business strategy, operating model and challenges to position GlobalLINK as a strategic partner
• Lead account planning and opportunity road-mapping to identify whitespace opportunities across products, services, and geographies by aligning client needs with our firm-wide capabilities and strategic priorities
• Coordinate internal stakeholders to ensure the right resources are engaged at the right time
• Maintain overall client health and retention by balancing growth ambitions with long-term sustainability
• Proactively manage issues, escalations, and service risks; ensure delivery teams are aligned to client expectations
• Develop expertise on industry trends, competitor services/offerings, and clients’ business environment to provide clients with industry insights

Client Partner, Assistant Vice President

Data Engineer

• Lead an agile engineering team to deliver solutions that address evolving business and client needs
• Partner with global teams to deliver cross-border initiatives
• Coach and mentor engineers, promoting a culture of continuous learning, accountability, and high performance
• Define and own platform architecture, including data ingestion and consumption services, transformation and master data management (MDM) capabilities, and catalog-based data governance
• Design and lead the implementation of DevOps practices and CI/CD pipelines
• Evaluate and advance the use of agentic AI frameworks to improve software delivery across the full software development life cycle (SDLC)

Principal Data Platform and Software Engineer, VP III

Financial Planning and Analysis

• Lead an agile product manager, data analyst, and engineering team in a matrix organization
• Collaborate with global teams to execute cross-border projects
• Mentor and develop junior data product manager, data analyst, and engineers
• Oversee data demand and problem rationalization, product feature design, and data workflow
• Pioneer the design and development of data agents using agentic AI frameworks

Senior Data Product and Execution Manager, VP III

• Lead an agile product manager, data analyst, and engineering team in a matrix organization to deliver innovative solutions that address evolving business and client requirements
• Collaborate with global teams to execute cross-border projects and continuously enhance best practices in data product solutions
• Mentor and develop junior data product manager, data analyst, and engineers, fostering a culture of continuous learning and high performance
• Oversee data demand and problem rationalization, product feature design, and data workflow for both structured and unstructured data, leveraging AI technologies
• Pioneer the design and development of data agents using agentic AI frameworks

Senior Data Product Management and Execution Manager

Sales

• Manage a portfolio of institutional client FX relationships with a focus on the alternatives segment
• Prospect new clients and grow the existing franchise by leveraging State Street’s trading, research, and technology tools
• Achieve goals regarding client acquisition, volume of business, and cross sell
• Collaborate with SSM trading and strategy to deliver quantitative indicators and macro thought leadership
• Assume responsibility for new business initiatives including working with internal teams on corporate wide initiatives
• Pursue risk excellence including adhering to procedures, regulations and credit limits
• Leverage e-FX technology and data to drive effective business growth and trading volumes