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Wealth Professional Services Consultant, Officer
State StreetConsultant in Wealth Management implementing and upgrading Charles River solutions at wealth management clients. Leading client requirements analysis, training, and project support for software solutions.
Posted 5/22/2026full-timeBurlington • Massachusetts, New Jersey • 🇺🇸 United StatesJuniorMid-Level💰 $70,000 - $118,750 per yearWebsite
Tech Stack
Tools & technologiesSDLCSQL
About the role
Key responsibilities & impact- Serve as a Wealth subject-matter expert within CRIMS implementation and upgrade projects
- Analyze and evaluate requirements while providing product expertise and guidance throughout the project
- Ensure the solution meets the client’s business needs and that the client is prepared to assume ownership and operate the solution after go-live
- Provide assistance to other members of the Professional Services team and proactively develop and share best practices
- Educate clients on the functionality provided by CRIMS
- Advise on best practices regarding the implementation and operation of Charles River solutions and services
- Monitor and evaluate client requirements to identify potential enhancements to Charles River solutions and services
- Document and communicate product improvements as part of client-specific implementation projects or in response to trends in the marketplace
- Contribute to software quality by clearly communicating defects to Technical Support and Product Management
- Support the defect resolution process by providing clear descriptions of defects and validating the resulting fixes
- Identify errors and mistakes in documentation and suggest corrections and improvements
Requirements
What you’ll need- Experience supporting or implementing wealth management solutions within a wealth management firm or software provider
- Experience with managed account (SMA/UMA) programs, mutual fund wrap programs, Rep as PM, and Rep as Advisor programs is especially valuable
- Basic command of SQL and understanding of relational databases
- Familiarity with FIX or similar protocols is a plus
- Familiarity with Crystal Reports or similar reporting packages is a plus
- Familiar with SDLC Lifecycle
- A strong appreciation of client service
- Strong verbal and written communication skills including the ability to convey plans, issues and risks to clients and team members in a clear and concise manner
- Strong problem-solving skills
- Strong time management skills including the ability to manage multiple projects in parallel
Benefits
Comp & perks- our retirement savings plan (401K) with company match
- insurance coverage including basic life, medical, dental, vision, long-term disability, and other optional additional coverages
- paid-time off including vacation, sick leave, short term disability, and family care responsibilities
- access to our Employee Assistance Program
- incentive compensation including eligibility for annual performance-based awards (excluding certain sales roles subject to sales incentive plans)
- eligibility for certain tax advantaged savings plans
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
SQLrelational databasesmanaged account programsmutual fund wrap programsRep as PMRep as AdvisorFIX protocolCrystal ReportsSDLC Lifecycle
Soft Skills
client serviceverbal communicationwritten communicationproblem-solvingtime management