Assistant Vice President, Operations Client Service

State Street

Client Service Assistant Vice President managing large to medium client relationships at State Street. Ensuring client satisfaction and working closely with internal teams for project management.

Posted 5/20/2026full-timeQuincy • Massachusetts • 🇺🇸 United StatesLead💰 $80,000 - $140,000 per yearWebsite

About the role

Key responsibilities & impact

responsible for managing medium to large sized clients
support Vice Presidents or Senior Vice Presidents with complex relationships
ensure superior client satisfaction
proactively identify client needs and internal issues
work closely with internal teams and clients
develop and present fee proposals to VP or SVP
manage conversion/start-up of new client relationships

Requirements

What you’ll need

BS/BA degree required
minimum of 7 years of related experience in financial services industry
experience in relationship management
strong verbal and written communication skills
some experience with presentations
knowledge of computer systems
knowledge of financial operations and/or mutual fund industry

Benefits

Comp & perks

generous medical care
insurance and savings plans
Flexible Work Programs
wealth of development programs
educational support
paid volunteer days
matching gift programs
access to employee networks

ATS Keywords

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Applicant Tracking System Keywords

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Soft Skills

relationship managementclient satisfactioncommunication skillspresentation skillsproactive identification of needsteam collaboration

Certifications

BS/BA degree