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Senior Business Application Analyst
State StreetSenior Business Application Analyst responsible for system requirements and production support in a global investment firm. Collaborating with stakeholders to enhance BPM and RPA applications.
Tech Stack
Tools & technologiesRPASQL
About the role
Key responsibilities & impact- Gather, analyse, validate, and document business and system requirements for Chorus BPM and Blue Prism RPA applications in collaboration with business users, product/process owners and developers
- Facilitate requirements walkthroughs, design discussions and solution validations with technical and non-technical stakeholders
- Support change impact analysis and ensure alignment with business objectives and operational processes
- Work closely with developers throughout the delivery lifecycle to ensure requirements are understood and implemented correctly
- Support testing activities by reviewing test scenarios, validating outcomes and coordinating defect resolution
- Contribute to solution design decisions, ensuring scalability, maintainability and operational readiness
- Act as a senior point of contact for production issues, analysing incidents and identifying root causes in collaboration with technical teams
- Maintain and improve support documentation, system knowledge and operating procedures
- Own and manage the reporting solution within the Chorus BPM application, including maintenance and development of reporting portals used by operational teams
- Design, prepare and deliver operational and management reports based on agreed requirements, ensuring accuracy, consistency and usability
Requirements
What you’ll need- Strong business and systems analysis experience in a BPM/RPA application or process‑driven environment
- Experience with BPMN / process modelling and translating processes into system requirements
- Proactive, solution-oriented mindset with a strong sense of ownership
- High attention to detail and ability to manage multiple priorities
- Working knowledge of relational databases and basic SQL
- Excellent analytical, problem‑solving and research skills to support process discovery, optimisation and decision‑making
- Ability to work confidently with both business stakeholders and technical teams
- Ability to communicate in English in a clear and effective way, both verbally and in writing (min B2 level)
Benefits
Comp & perks- Permanent contract from day one
- Additional holidays (Birthday Day Off, 3rd and 5th year anniversary Day Off)
- Gold Medical Package for employees and their families (partner and children)
- Premium life insurance package and private pension plan
- Wide range of soft skills training, technical workshops, language classes and development programs
- Opportunities to volunteer your time to company-driven initiatives, employee networks or organizations of your choice
- Variety of well-being programs
- Additional benefits available depending on the seniority of the role
ATS Keywords
✓ Tailor your resumeApplicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard Skills & Tools
BPMRPABPMNprocess modellingSQLbusiness analysissystems analysisreporting solutionstest scenario validationsolution design
Soft Skills
proactivesolution-orientedattention to detailmulti-priority managementanalytical skillsproblem-solvingresearch skillscommunicationcollaborationownership