State of North Carolina

Counselor

• Provide intake and supervision services for undisciplined and delinquent juveniles within a continuum of services that provides care and control.
• Divert from court those youth whose risk levels and needs can be met through diversion plans without formal court intervention.
• Make recommendations to court based on assessments that can include secure detention, if warranted.
• Provide case management as part of supervision, for youths on probation to assure the delivery of appropriate services while assuring compliance with court orders.
• Provide aftercare, case management and post-release supervision to juveniles returning to the community following a commitment to a youth development center.

Juvenile Court Counselor/Juvenile Court Counselor Trainee

Accounting Manager

• Perform office and technical tasks to accomplish specialized processing of information, documents or materials.
• Complete, verify, identify and resolve problems; maintain statistical, financial and other records.
• Contact with site staff providing information and problem-solving.
• Operate a variety of manual or automated office systems to establish, retrieve, verify, research, update and authorize processing actions.
• Budget control of the procurement process, purchase transactions, and direct pay activities.

Accounting Technician II

Engineer

• implements wastewater and stormwater projects of the Clean Water State Revolving Fund (CWSRF)
• review of funding applications, engineering reports, technical bid documents, engineering drawings, calculations and specifications, and monitoring construction.
• participate in training and outreach activities to promote the funding programs and long-term solutions for local government water infrastructure needs.
• Project management for construction.
• Serve as a liaison to municipalities and consulting engineers.
• Perform inspections.
• Document observations and progress.
• Attend and/or lead meetings to facilitate projects.
• Assist with project reporting and tracking.

Engineer I

Attorney

• Thoroughly review all pertinent information relating to cases referred to the Division
• Ensure investigations are conducted within the parameters and in accordance with current state and federal law and court rulings
• Determine whether there is a criminal violation of the law by thorough and precise analysis, research of documentary evidence, and interviews
• Analyze, review and prepare state and federal arrest warrants, indictments, and other pleadings necessary to the successful prosecution of charges initiated by the Division
• Prosecute highly complex cases in both State and federal court
• Serve as a Special Assistant United States Attorney (SAUSA) with at least one of the United States Attorney's Offices(USAO) in North Carolina
• Mentor and train junior counsel
• Screen referrals and make recommendations to the Director as to which cases are viable

Attorney IV

Customer Support

• Consistently answer incoming calls via a high-volume telephone queue
• Resolve incoming correspondence via written letters or email
• Answer questions from taxpayers and representatives regarding refunds, payment plans, notices received, account balances, account adjustments, tax laws, policy and procedures
• Complete training to understand and communicate personal, corporate and franchise, and sales and use tax laws

Customer Service Agent, Level 2

• Answer incoming calls via a high-volume telephone queue
• Resolve incoming correspondence via written letters or email
• Answer questions from taxpayers and representatives regarding refunds, payment plans, notices received, account balances, account adjustments, tax laws, policy and procedures
• Complete training to understand and communicate personal, corporate and franchise, and sales and use tax laws

Customer Service Level 2 Agent

Events

• Engage in direct supervision and engagement at a Youth Development Center or a Juvenile Detention Center with close proximity to court-ordered youth.
• Participate in handling court-involved youth and help strengthen families.
• Work on shift schedules which may include weekends and holidays.
• Attend and successfully complete the Juvenile Justice Officer Basic Training certification program within four weeks.
• Collaborate with team members to maintain safety and well-being of the youth.

Youth Services Behavioral Specialist

• Inspect State-owned facilities for compliance with safety requirements of the State Electrical Code and NC Building Code
• Test various circuits and equipment with volt meters, ohm meters, meggars
• Write inspection reports and electrical safety recommendations
• Serve as an arbitrator to resolve differences between parties
• Approve change orders after assuring need and cost is appropriate
• Participate as expert witness on construction claims

Engineer II

Procurement

• Direct and oversee procurement of equipment, supplies, goods, and services necessary to support Zoo operations, including specialized animal care, veterinary, facility, and operational needs.
• Administer service, maintenance, professional, and operational contracts supporting Zoo functions.
• Develop scopes of work, performance standards, and evaluation criteria in collaboration with requesting departments.
• Ensure procurement activities align with approved budgets and funding sources.
• Maintain internal controls that support audit compliance and financial integrity.
• Provide guidance to Zoo departments on procurement procedures, requirements, and timelines.
• Supervise and support procurement staff, including buyers and related support personnel.

Purchasing Manager

• Place offenders into appropriate supervision levels through investigative and assessment processes
• Respond to offender behavior and non-compliance
• Make referrals regarding treatment that offenders need
• Counsel offenders
• Carry officer safety package to include a firearm, pepper spray, and protective vest
• Intervene in crises and conduct arrests
• Evaluate what an offender needs to successfully complete probation or post-release and parole
• Officers interact with court personnel, victims, community agencies, and law enforcement personnel
• Officers must maintain a professional demeanor while working with potentially volatile and assaultive offenders and be able to defend oneself and others if the need arises
• Officers must work with and maintain positive professional working relationships with offenders, community leaders, law enforcement, and court officials

Probation/Parole Officer

• Manage, plan, and supervise all road maintenance for Ashe County
• Ensure efficient and safe use of personnel, equipment, and materials
• Formulate a comprehensive highway maintenance program

County Maintenance Engineer

• Conduct PWS field inspections, investigations, assessments, evaluations, and audits
• Provide technical and regulatory assistance
• Ensure PWS regulatory compliance
• Prepare, review, and/or respond to correspondence and reports

• Develop, implement, and coordinate treatment plans for each client
• Conduct intake and assessment
• Gather social histories and document in OPUS
• Prepare discharge summaries
• Assist clients in developing recovery plans and community support
• Maintain appropriate participation and progress in attaining treatment goals

Substance Abuse Counselor – ACDP, Statewide

• Plans, administers and coordinates chemical dependency screening and substance use disorder treatment services within the Department of Public Safety
• Develops, implements and coordinates treatment plans for each client
• Conducts intake and assessments, gathers social histories
• Conducts treatment progress evaluations, documents in OPUS and prepares discharge summaries
• Assists clients in developing recovery plans and community support

Substance Abuse Counselor – ACDP, Statewide WEST

Consultant

• Provide safety and environmental health technical services and consultation to all subsets of the department within the Western half of the State.
• Independently schedule, conduct and report annually on the results of site inspections of Juvenile Justice facilities and other department office locations.
• Apply in-depth knowledge of OSHA standards, NFPA standards, N.C. State Building Codes and other applicable regulations to the job.
• Support the Western and Piedmont areas as well as some Central locations in North Carolina.
• Travel daily to various facilities/sites and report to a designated office at least 1 day/week.
• Conduct investigations of serious accidents, incidents, and property loss and prepare analytical reports/recommendations to prevent future occurrences.
• Develop and conduct safety and health-related training and policies.

Juvenile Court Counselor/Juvenile Court Counselor Trainee

Accounting Technician II

Engineer I

Attorney IV

Customer Service Agent, Level 2

Customer Service Level 2 Agent

Youth Services Behavioral Specialist

Engineer II

Purchasing Manager

Probation/Parole Officer

County Maintenance Engineer

Engineer I

Substance Abuse Counselor – ACDP, Statewide

Substance Abuse Counselor – ACDP, Statewide WEST

Safety Consultant I