Bilingual Case Manager, Spanish Speaking
Pair Team
Collections Agent
State Collection Service, Inc.
full-time
Posted on:
Origin: • 🇺🇸 United States
Visit company websiteSalary
💰 $15 per hour
Job Level
Junior
About the role
- Make outbound and taking inbound calls to collect payment for medical and non-medical accounts
- Handle inbound and outbound telephone calls in a timely and professional manner to successfully perform collections activity
- Utilize negotiating and customer service skills to achieve positive results
- Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
- Work scheduled hours including evenings and Saturdays as needed
Requirements
- 1+ years’ experience working in a Collections, Call Center or Customer Service function where contact with the public was a part of daily duties
- Ability to enter and update data on company and/or client systems in an accurate, timely manner
- Ability to work successfully in a fast-paced, deadline-oriented environment
- Strong organization skills
- Ability to work on multiple tasks simultaneously
- Focus upon customer service and deliverables
- Demonstrates flexibility in scheduling and assignments, to include regular evening and Saturday work as the business requires
- Ability to work successfully and cooperatively within a team-based environment
- Adhere to all FDCPA, FCRA, HIPPA and other applicable laws
