Collections Analyst
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full-time
Posted on:
Location Type: Office
Location: Iselin • New Jersey • 🇺🇸 United States
Visit company websiteSalary
💰 $23 - $31 per hour
Job Level
JuniorMid-Level
About the role
- Manage collection requirements for multi-million dollar portfolio of accounts
- Communicate with customers via verbal and written communication to ensure the collection of outstanding accounts receivable
- Provide ongoing customer service to account contacts by providing reports, handling special requests and handling data submission of invoices
- Resolve customer discrepancy claims or nonpayment issues by appropriately raising issues to Billing and Sales Administration
- Process credit card transactions, refunds, adjustments and recommend write offs as needed
- Prepare required documentation for placing accounts with third party agents
- Generate status reports of portfolio aging and payments
Requirements
- Two (2) years of experience in credit and collections
- Must demonstrate ability to use Microsoft applications specifically advanced Excel
- Qualified candidates must possess an Associate's Degree or post high school education/training
- Ability to handle multiple projects at once
- Strong oral and written communication skills
- Shipping experience preferred but not required
Benefits
- Health insurance
- Paid time off
- Flexible working arrangements
- Professional development opportunities
- Equipment allowances
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
credit and collectionsadvanced Exceldata submissioncredit card transactionsrefundsadjustmentsdocumentation preparationportfolio agingpayments processing
Soft skills
oral communicationwritten communicationcustomer serviceproblem resolutionproject management
Certifications
Associate's Degree