StarCompliance

Architect

• Define, architect, and execute StarCompliance’s centralised Platform Quality Engineering strategy for the enterprise SaaS platform.
• Act as the technical authority for platform-level quality, including integration testing, CI/CD quality gates, performance assurance, and release governance.
• Build and lead a centralised team of Platform Quality Engineers, setting a high technical bar through hands-on involvement in architecture, automation frameworks, and complex quality scenarios.
• Design and maintain shared quality architecture and automation frameworks supporting cross-product integration and core enterprise user journeys.
• Own the Staging environment as the primary platform integration and validation layer, defining enterprise quality gates, release readiness signals, and go/no-go criteria.
• Embed automated quality controls and feedback loops directly into CI/CD pipelines (Azure DevOps).
• Define and execute the enterprise performance and scalability testing strategy in partnership with Architecture and Platform teams.
• Establish platform-level quality standards and guardrails for product teams, ensuring integration safety and release confidence while product teams retain feature-level quality ownership.
• Monitor and analyse quality metrics and trends across the platform, using data to identify systemic risks and drive continuous improvement.
• Lead the structured adoption of AI-assisted Quality Engineering practices, including AI-supported test generation, intelligent failure analysis, flake detection, performance anomaly identification, and risk-based test prioritisation.
• Define architectural guardrails for safe and compliant use of AI within Quality Engineering workflows.
• Represent Platform Quality Engineering in architecture forums and selected client, pre-sales, and audit engagements, articulating StarCompliance’s quality, performance, and AI-enabled assurance posture with technical credibility.

Lead Platform Quality Architect

Support Engineer

• Serve as a senior escalation point for complex issues in a SaaS compliance platform environment
• Take end-to-end ownership of support requests and high-priority incidents
• Write, analyse, and optimise T-SQL queries
• Apply strong knowledge of Windows Server and Azure environments
• Support and monitor Azure-hosted applications using tools such as New Relic
• Collaborate with Development, Product, and Infrastructure teams

Senior Technical Support Analyst, SQL Specialist

Financial Planning and Analysis

• Architect the Source of Truth: Lead the design, implementation, and maintenance of company-wide financial and operational metrics tracking within PowerBI, transforming raw data into actionable executive insights.
• Own the Narrative: Drive monthly reporting (budget variances, P&L, MD&A), keeping leadership informed with high-impact visuals and data storytelling.
• Master Workforce Planning: Wield the Applicant Tracking System (Lever) like a champion to optimize headcount modeling and global hiring trends.
• Decode the Sales Engine: Dive deep into Salesforce.com, collaborating with Sales Ops to unlock productivity insights and revenue drivers.
• Lead Spend Operations: Charge forward on Purchasing and Travel policy updates, wielding tools like Tropic and Ramp to maximize efficiency.
• Financial Analysis Guru: Tackle complex costing, P&L activities, and strategic initiatives that move the needle.
• Partner with the A-Team: Support month-end close, audits, and cross-functional projects with the broader Finance team.

Senior Financial Analyst – Expense Operations

Marketing Operations

• Own day-to-day administration and optimization of **HubSpot Marketing**, including campaign setup, workflows, lifecycle stages, lead capture, and automation QA and reporting.
• Own Demandbase operations and activation in partnership with Demand Gen Managers (account targeting, audiences, intent signals, integrations, and performance reporting)
• Own marketing-related configuration and usage of **Salesforce** (campaign architecture, reporting objects, funnel fields, and data alignment), in partnership with a Salesforce Administrator
• Partner with Salesforce Administration to ensure Salesforce and HubSpot alignment (field mapping, sync logic, lead/contact/account governance, and routing rules)
• Define and document marketing operations processes (campaign intake, SLAs, launch checklists, tagging standards, and QA).
• Serve as the final line of defense for marketing data quality and performance reporting.
• Collaborate closely with the Demand Gen Managers to ensure every campaign is properly tagged, tracked, and measurable (campaign architecture, UTM governance, attribution readiness)
• Own lead management operational workflows: lead scoring, routing, enrichment, lifecycle stage progression, and nurture entry criteria
• Maintain data integrity across systems (dedupe, normalization, segmentation readiness, and reporting accuracy)
• Serve as the “last line of defense” on campaign tracking so we don’t celebrate vanity metrics or chase ghosts in reports
• Participate in Marketing QBRs and deliver weekly, monthly, quarterly, and annual performance reporting across funnel and channel metrics (MQLs, SQLs, pipeline, conversion rates, velocity, CAC signals where possible)
• Build dashboards and insight packs that tell the story behind the numbers, what happened, why it happened, what we’re changing next
• Provide ad hoc analysis to support GTM priorities (program ROI, client and account engagement, intent-to-pipeline correlation)
• Partner with Marketing leadership to define and evolve KPI definitions and performance targets as GTM matures
• Review Salesforce pipeline hygiene, including stage progression discipline and data consistency
• Identify pipeline risks such as stalled deals, poor stage hygiene, weak conversion points, or inflated pipeline
• Surface findings and recommendations to Head of Rev Ops; advise on corrective actions
• Ensure clean handoffs and shared visibility from Marketing through SDR and Sales
• Act as the operational backbone for Demand Generation, Product Marketing, and Digital Marketing teams with operational execution, measurement, and experimentation frameworks
• Partner with Head of Rev Ops to ensure shared understanding of funnel and pipeline performance.
• Influence execution quality through data and insight.
• Help standardize GTM workflows and tools to drive consistency cross-functionally at StarCompliance

Marketing Operations Manager

DevOps Engineer

• Champion Reliability by Design: Collaborate with architects and engineers to build resilient, fault-tolerant systems.
• Observability Overhaul: Lead the charge on full-stack observability.
• Scaling Systems: Develop and implement auto-scaling strategies, load testing plans, and capacity forecasting.
• Progressive Delivery: Help implement and automate deployment strategies.
• Incident Response: Create and refine on-call processes and incident response playbooks.
• Monitoring & Tooling: Own and evolve our monitoring infrastructure.
• Developer Empowerment: Build reusable templates and dashboards to empower dev teams.
• Cross-functional Collaboration: Work hand-in-hand with various teams for uptime and performance accountability.

Site Reliability Engineer

Full-stack Engineer

• Own and evolve the target software architecture for a distributed, multi-tenant SaaS platform operating at scale.
• Ensure the continued effective documentation of these systems, ensuring the catalogue is in a healthy state.
• Contribute to the wider organizations engineering teams design of highly available, fault-tolerant, and scalable systems using modern distributed systems principles.
• Work closely with peers in Platform and Infrastructure to continue to evolve our service delivery practices.
• Ensure principles that are followed are turned into established re-usable patterns.
• Evolve our multi-tenant architecture patterns, including tenant isolation, data partitioning, security boundaries, and scalability models.
• Provide deep expertise in messaging and integration patterns event-driven architectures, pub/sub, CQRS, eventual consistency, idempotency, etc.).
• Chair the Architecture forum, continuing to evolve our robust approach to complex decision making.
• Ensure architectural decisions balance performance, security, operability, cost, and developer productivity.
• Promote consistency without stifling autonomy, enabling teams to move fast on a well-defined platform foundation.
• Mentor senior and principal engineers, raising the overall architectural maturity of the organization.
• Work closely with engineering leadership to align architecture with delivery realities.

Principal Architect – Engineering Lead

Account Manager

• The Relationship Manager proactively cultivates strong relationships with clients and acts as their chief advocate within StarCompliance.
• They are responsible for managing the client operating environment required to grow the existing StarCompliance business by selling new products and services or increasing the usage of our product within the firm.
• Relationship Managers report directly to the Head of Relationship Management.
• The position requires strong, effective communication skills, attention to detail, and a motivation to drive revenue.
• Communicating accurate, concise, and clear information in both verbal and written formats is essential.
• Strong new business acumen is imperative.

Relationship Manager

• Build and improve features, enhancements, and fixes based on clear requirements and acceptance criteria.
• Take ownership of assigned work items and see them through to completion.
• Write clean, readable, and maintainable code that reflects pride in your work.
• Ensure appropriate testing is in place for your changes and take responsibility for their quality.
• Contribute to a shared codebase, following established development standards and ways of working.
• Participate in code reviews, learning from others and offering constructive feedback.
• Communicate progress, questions, and blockers openly and proactively.
• Raise issues or uncertainties early so the team can address them together.
• Help keep technical documentation clear, accurate, and up to date.

Software Engineer

• Deliver complex features, enhancements, and defect fixes with a high degree of autonomy.
• Break down work into appropriate technical tasks and manage your own flow of work effectively.
• Apply judgement when designing and implementing solutions within established architectural patterns.
• Write high-quality, maintainable code and ensure appropriate testing is in place
• Contribute to a shared codebase, following established development standards and ways of working.
• Actively participate in code reviews, raising quality concerns and providing constructive feedback
• Communicate progress, risks, and blockers clearly and proactively
• Identify technical issues or improvement opportunities and raise them constructively with the team.
• Contribute to technical documentation and shared team knowledge

Senior Software Engineer

Digital Marketing

• As part of the Global Go-To-Market organization, the Associate Director, Digital Marketing is responsible for driving Star’s global digital performance and visibility.
• You’ll lead the execution and evolution of our digital strategy—turning data, creativity, and collaboration into measurable growth.
• This role is both strategic and hands-on: you’ll oversee campaign execution across digital channels, ensure flawless operational delivery, and translate performance insights into action.
• Working closely with our Marketing Operations, Content, Demand Generation, and Product Marketing teams, you’ll help ensure every click, impression, and conversion builds equity in the Star brand and drives qualified pipeline.

Account Executive

• Manage a defined new logo sales territory within the ROW sales team
• Achieve and exceed clearly defined quota
• Demonstrate clear understanding of Financial Services compliance/regulatory challenges and workflows
• Detailed technical and practical understanding of Star’s complete platform
• Drive a collaborative and efficient sales process with velocity
• Source grow and execute a pipeline using all tools and resources available
• Exhibit alignment with best-in-class data management and deal hygiene standards

Senior Sales Executive

Business Analyst

• Lead the discovery and documentation of client-defined configuration requirements.
• Develop and deliver Functional and Target Configuration Specifications, ensuring formal client approval and sign-off.
• Configure the StarCompliance application according to agreed specifications and best practices.
• Support clients through the initial rollout and adoption of the platform across their organization.
• Deliver tailored client training sessions and provide expert implementation support during the deployment phase.
• Facilitate structured user feedback sessions to identify problem areas and clarify feature requests
• Identify, assess, and escalate delivery risks; collaborate with Professional Services leadership and Relationship Management teams to drive timely resolution.
• Partner closely with Product Management and QA to validate new features and fixes; oversee defect triage, prioritization, and resolution.
• Transition clients seamlessly to Customer Support post-implementation for ongoing service continuity.
• Contribute to the evolution of internal delivery frameworks, including templates, playbooks, and best practices.
• Collaborate cross-functionally to maintain strong client satisfaction and retention, ensuring consistent communication and expectation management throughout the project lifecycle.

Senior Business Analyst

Product Manager

• The Product Owner is accountable for defining, delivering, and continuously improving StarCompliance’s SaaS-based regulatory compliance products.
• Lead Release Planning, Refinement, and Review sessions to maximize team output and focus on value delivery.
• Write clear, detailed user stories, use cases, and acceptance criteria that align to business outcomes.
• Maintain a well-refined backlog and proactively prepare upcoming work to support predictable releases.

Lead Platform Quality Architect

Senior Technical Support Analyst, SQL Specialist

Senior Financial Analyst – Expense Operations

Marketing Operations Manager

Site Reliability Engineer

Principal Architect – Engineering Lead

Relationship Manager

Relationship Manager

Software Engineer

Senior Software Engineer

Digital Marketing

Senior Sales Executive

Senior Business Analyst

Product Owner – Crypto