StarCompliance

Human Resources

• Lead HR operations for U.K. employees, ensuring alignment with Star’s global HR strategy.
• Support organizational design initiatives to align structure, roles, and capabilities with business goals.
• Oversee U.K. compensation and benefits programs, ensuring accurate administration, regulatory compliance, and ongoing market competitiveness.
• Partner with managers and global L&D colleagues to identify and support professional and leadership development needs.
• Drive employee engagement and recognition initiatives that reinforce Star’s “Great Place to Work” culture.
• Provide guidance on performance management, employee relations, disciplinary actions, and grievance resolution.
• Ensure compliance with all employment legislation for U.K. employees.
• Lead and support HR projects, audits, and process improvements to enhance efficiency, scalability, and compliance.
• Generate and analyze HR metrics to inform decision-making and drive business improvements.
• Serve as a trusted advisor to managers and employees, promoting an inclusive, high-performance culture.
• Act as the first point of contact for RFP requests for information.
• Collaborate with HR colleagues globally to maintain consistency across policies, programs, and employee experience.
• Deputize for global HR colleagues as required.

Senior HR Business Partner

Architect

• Define, architect, and execute StarCompliance’s centralised Platform Quality Engineering strategy for the enterprise SaaS platform.
• Act as the technical authority for platform-level quality, including integration testing, CI/CD quality gates, performance assurance, and release governance.
• Build and lead a centralised team of Platform Quality Engineers, setting a high technical bar through hands-on involvement in architecture, automation frameworks, and complex quality scenarios.
• Design and maintain shared quality architecture and automation frameworks supporting cross-product integration and core enterprise user journeys.
• Own the Staging environment as the primary platform integration and validation layer, defining enterprise quality gates, release readiness signals, and go/no-go criteria.
• Embed automated quality controls and feedback loops directly into CI/CD pipelines (Azure DevOps).
• Define and execute the enterprise performance and scalability testing strategy in partnership with Architecture and Platform teams.
• Establish platform-level quality standards and guardrails for product teams, ensuring integration safety and release confidence while product teams retain feature-level quality ownership.
• Monitor and analyse quality metrics and trends across the platform, using data to identify systemic risks and drive continuous improvement.
• Lead the structured adoption of AI-assisted Quality Engineering practices, including AI-supported test generation, intelligent failure analysis, flake detection, performance anomaly identification, and risk-based test prioritisation.
• Define architectural guardrails for safe and compliant use of AI within Quality Engineering workflows.
• Represent Platform Quality Engineering in architecture forums and selected client, pre-sales, and audit engagements, articulating StarCompliance’s quality, performance, and AI-enabled assurance posture with technical credibility.

Lead Platform Quality Architect

Support Engineer

• Serve as a senior escalation point for complex issues in a SaaS compliance platform environment
• Take end-to-end ownership of support requests and high-priority incidents
• Write, analyse, and optimise T-SQL queries
• Apply strong knowledge of Windows Server and Azure environments
• Support and monitor Azure-hosted applications using tools such as New Relic
• Collaborate with Development, Product, and Infrastructure teams

Senior Technical Support Analyst, SQL Specialist

Financial Planning and Analysis

• Architect the Source of Truth: Lead the design, implementation, and maintenance of company-wide financial and operational metrics tracking within PowerBI, transforming raw data into actionable executive insights.
• Own the Narrative: Drive monthly reporting (budget variances, P&L, MD&A), keeping leadership informed with high-impact visuals and data storytelling.
• Master Workforce Planning: Wield the Applicant Tracking System (Lever) like a champion to optimize headcount modeling and global hiring trends.
• Decode the Sales Engine: Dive deep into Salesforce.com, collaborating with Sales Ops to unlock productivity insights and revenue drivers.
• Lead Spend Operations: Charge forward on Purchasing and Travel policy updates, wielding tools like Tropic and Ramp to maximize efficiency.
• Financial Analysis Guru: Tackle complex costing, P&L activities, and strategic initiatives that move the needle.
• Partner with the A-Team: Support month-end close, audits, and cross-functional projects with the broader Finance team.

Senior Financial Analyst – Expense Operations

Marketing Operations

• Own day-to-day administration and optimization of **HubSpot Marketing**, including campaign setup, workflows, lifecycle stages, lead capture, and automation QA and reporting.
• Own Demandbase operations and activation in partnership with Demand Gen Managers (account targeting, audiences, intent signals, integrations, and performance reporting)
• Own marketing-related configuration and usage of **Salesforce** (campaign architecture, reporting objects, funnel fields, and data alignment), in partnership with a Salesforce Administrator
• Partner with Salesforce Administration to ensure Salesforce and HubSpot alignment (field mapping, sync logic, lead/contact/account governance, and routing rules)
• Define and document marketing operations processes (campaign intake, SLAs, launch checklists, tagging standards, and QA).
• Serve as the final line of defense for marketing data quality and performance reporting.
• Collaborate closely with the Demand Gen Managers to ensure every campaign is properly tagged, tracked, and measurable (campaign architecture, UTM governance, attribution readiness)
• Own lead management operational workflows: lead scoring, routing, enrichment, lifecycle stage progression, and nurture entry criteria
• Maintain data integrity across systems (dedupe, normalization, segmentation readiness, and reporting accuracy)
• Serve as the “last line of defense” on campaign tracking so we don’t celebrate vanity metrics or chase ghosts in reports
• Participate in Marketing QBRs and deliver weekly, monthly, quarterly, and annual performance reporting across funnel and channel metrics (MQLs, SQLs, pipeline, conversion rates, velocity, CAC signals where possible)
• Build dashboards and insight packs that tell the story behind the numbers, what happened, why it happened, what we’re changing next
• Provide ad hoc analysis to support GTM priorities (program ROI, client and account engagement, intent-to-pipeline correlation)
• Partner with Marketing leadership to define and evolve KPI definitions and performance targets as GTM matures
• Review Salesforce pipeline hygiene, including stage progression discipline and data consistency
• Identify pipeline risks such as stalled deals, poor stage hygiene, weak conversion points, or inflated pipeline
• Surface findings and recommendations to Head of Rev Ops; advise on corrective actions
• Ensure clean handoffs and shared visibility from Marketing through SDR and Sales
• Act as the operational backbone for Demand Generation, Product Marketing, and Digital Marketing teams with operational execution, measurement, and experimentation frameworks
• Partner with Head of Rev Ops to ensure shared understanding of funnel and pipeline performance.
• Influence execution quality through data and insight.
• Help standardize GTM workflows and tools to drive consistency cross-functionally at StarCompliance

Senior HR Business Partner

Lead Platform Quality Architect

Senior Technical Support Analyst, SQL Specialist

Senior Financial Analyst – Expense Operations

Marketing Operations Manager