Senior Implementation Business Analyst

StarCompliance

Business Analyst responsible for executing implementation projects for StarCompliance solutions, ensuring client satisfaction and successful software adoption.

Posted 6/12/2026full-timeRemote • 🇺🇸 United StatesSeniorWebsite

About the role

Key responsibilities & impact

Lead the discovery and documentation of client-defined configuration requirements.
Develop and deliver Functional and Target Configuration Specifications, ensuring formal client approval and sign-off.
Configure the StarCompliance application according to agreed specifications and best practices.
Support clients through the initial rollout and adoption of the platform across their organization.
Deliver tailored client training sessions and provide expert implementation support during the deployment phase.
Facilitate structured user feedback sessions to identify problem areas and clarify feature requests
Identify, assess, and escalate delivery risks; collaborate with Professional Services leadership and Relationship Management teams to drive timely resolution.
Partner closely with Product Management and QA to validate new features and fixes; oversee defect triage, prioritization, and resolution.
Transition clients seamlessly to Customer Support post-implementation for ongoing service continuity.
Contribute to the evolution of internal delivery frameworks, including templates, playbooks, and best practices.
Collaborate cross-functionally to maintain strong client satisfaction and retention, ensuring consistent communication and expectation management throughout the project lifecycle.

Requirements

What you’ll need

Minimum of 5+ years’ experience in a client-facing Business Analyst or Implementation Consultant role within software or information services
Exceptional stakeholder management skills, with demonstrated success engaging client business users, technical teams, and senior executives.
Strong influencing and negotiation skills.
Strong organizational skills and high attention to detail
Strong oral, written, presentation and interpersonal communication skills
Driven, proactive, positive attitude
Strong analytical, requirements gathering and problem-solving skills
Excellent written and verbal skills to document project requirements and track milestones
Excellent attention to detail with a disciplined, process-driven delivery approach
Hands-on experience migrating clients from legacy or third-party solution
Financial compliance experience preferred
Experience collaborating across global teams and time zones preferred
Previous experience of Agile delivery practices Scrum/Kanban ceremonies (backlog refinement, sprint planning, reviews, retros), writing user stories/acceptance criteria, and using tools such as Jira/Confluence preferred
Experience defining, implementing, or supporting enterprise software solutions in financial services preferred.
Knowledge of codes of ethics, conflicts of interest, personal account dealing, or MNPI handling beneficial.
Familiarity with regulatory frameworks such as SEC, FINRA, FCA, or SMCR advantageous.

Benefits

Comp & perks

StarCompliance Background Checks
Equal Opportunity Employer Statement

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

requirements gatheringproblem-solvingAgile delivery practicesuser storiesacceptance criteriaconfiguration managementclient migrationfinancial compliancedocumentationproject tracking

Soft Skills

stakeholder managementinfluencing skillsnegotiation skillsorganizational skillsattention to detailoral communicationwritten communicationpresentation skillsinterpersonal skillsproactive attitude