Senior Sales Quality Analyst
Samsara
PMPTableau
Associate Manager, Digital Experience
Staples Promotional Products
full-time
Posted on:
Location: Massachusetts • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
Tech Stack
PMPTableau
About the role
- Oversee implementation of digital experience initiatives across mobile, desktop, and app platforms, ensuring alignment with business objectives
- Lead and manage site enhancements, feature updates, and optimization efforts based on data-driven insights
- Collaborate closely with marketing, sales, merchandising, and product teams to create seamless, innovative customer experiences
- Run A/B tests, gather user feedback, and perform data analysis to drive continuous improvements
- Monitor digital trends and technologies to keep Staples at the forefront of eCommerce innovation
- Provide mentorship and guidance to team members, fostering a culture of creativity and improvement
- Influence customer satisfaction and loyalty through enhanced site functionality and user experience
- Drive increased sales and market competitiveness by optimizing digital touchpoints
- Support Staples’ strategic goal of becoming the digital selling platform of choice
- Lead high-impact innovation initiatives to redefine processes and introduce new technologies
Requirements
- Bachelor’s degree (BA/BS) in Digital Marketing, Business Administration, Information Technology, or equivalent work experience
- 5-7 years of experience in digital marketing, eCommerce, or a related field managing digital platforms and enhancing customer experience
- Skilled in analytics and reporting tools like Adobe, Tableau or Microsoft Power BI
- Advanced proficiency in digital analytics and project management tools
- Basic understanding of UX/UI principles
- Demonstrated project management skills using Agile methodologies and tools such as JIRA or Asana
- Solid grasp of the digital marketing ecosystem—SEO, Paid Search, email marketing, content strategy, and social media
- Proficiency in CMS and digital marketing tools
- Experience with A/B testing, usability tests, and conversion optimization strategies
- Preferred: PMP, Certified ScrumMaster, or Google Analytics Certified Professional; wireframing/prototyping tools (Sketch, Adobe XD, Figma); advanced SEO and content strategy experience; leadership managing matrix teams and B2B customer journey design
