Staples Promotional Products

Retail Inside Sales Account Manager

Staples Promotional Products

full-time

Posted on:

Location Type: Remote

Location: Remote • 🇺🇸 United States

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Salary

💰 $16 - $20 per hour

Job Level

JuniorMid-Level

About the role

  • You will be part of a team responsible for acquiring, retaining, and accelerating category growth for Staples customers
  • Conduct outbound calls from various lead sources and solicit opportunities from each contact
  • Responsible for engaging and managing a book of business or key Staples Retail customers
  • Deliver a positive experience to both customers and business partners
  • Collect marketing intelligence and customer data as required to build a customer and company profile
  • Manage, source, and provide accurate print quotes
  • Collaborate with internal partners including Print and Marketing Supervisors, General Managers, District Managers, and Vendor Partners
  • Provide feedback to merchandising and marketing community to enhance the customer experience
  • Partner with Sales Manager to develop strategies and approaches to incorporate into your daily interactions with customers
  • Cold calling; making multiple outbound calls to potential clients and closing sales
  • Maintain database (Salesforce, CRM, Excel, etc.) of prospective client information

Requirements

  • High School diploma or equivalent
  • Strong organization, prioritization, follow-up, and time management skills are a must
  • Professional and effective written and verbal documentation/communication skills
  • Self-starter, problem solver, task/results oriented
  • Thrive in fast-paced and changing environment
  • Proven ability to sell as part of a team
  • Comfortable with financial sales tracking and analysis
  • Proficiency in PowerPoint, Excel, and Outlook
  • Coachable, adaptable, able to incorporate feedback and changes quickly
  • Minimum of 2 years sales/sales support experience (preferred)
  • Exceptional phone & e-mail communication skills (preferred)
  • Previous experience and knowledge in the print, promotional, or marketing field (preferred)
  • Knowledge of Adobe Illustrator, Photoshop, and Publisher (preferred)
Benefits
  • Generous amount of paid time off
  • Flexible work arrangements, including remote flexible work hours
  • 401(k) plan with a company match, full benefits plan and options, and associate resource group
  • Associate store discount and more perks (discounts on mobile plans, movie tickets, etc.)

Applicant Tracking System Keywords

Tip: use these terms in your resume and cover letter to boost ATS matches.

Hard skills
salescold callingfinancial sales trackingprint quotescustomer data analysismarketing intelligenceAdobe IllustratorAdobe PhotoshopAdobe PublisherCRM
Soft skills
organizationprioritizationtime managementwritten communicationverbal communicationproblem solvingadaptabilityteam collaborationcustomer serviceself-starter
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