Inside Sales Account Representative – Companion Animal
MSD
Inside Sales, AI
DocPlanner
full-time
Posted on:
Location Type: Remote
Location: Remote • Curitiba • Iowa • 🇺🇸 United States
Visit company websiteJob Level
Mid-LevelSenior
About the role
- Conduct consultative sales of the NOA product to customers in our existing Brazilian client base;
- Optimize filtering and prospecting to capture potential B2C leads;
- Manage the full sales cycle: prospecting, scheduling, product demonstration, follow-up, and closing;
- Contribute to achieving the team's KPIs and targets;
- Map current customer usage of the products to identify opportunities to improve outcomes, focusing on customer loyalty and retention;
- Escalate technical issues to the support team, ensuring the product functions properly for customers.
Requirements
- Experience in B2C consultative selling (preferably in the technology or healthcare sectors);
- Ability to conduct product demonstrations in a clear, instructive, and concise manner;
- Organized, disciplined, and strong sales pipeline management;
- Familiarity with CRMs (HubSpot, Salesforce, or similar);
- Comfortable with technology, knowledge of AI, and ability to present technical arguments;
- Results-oriented and highly adaptable, with a focus on expansion targets;
- Knowledge of customer retention best practices is a plus.
Benefits
- Time bank allowing time off later;
- Home office allowance;
- Meal voucher (Vale-Refeição) — can be substituted for a grocery voucher (Vale-Alimentação) or split between both at the same total value;
- Medical and dental insurance, and group life insurance;
- Childcare allowance;
- iFeel app for emotional support;
- Gympass for you and up to 3 dependents;
- Pet plan extending care coverage to your pet;
- Creditas benefits: access to a payroll loan network;
- Stock options — eligible after 6 months of employment;
- Birthday day off to celebrate as you prefer;
- Partnerships club with agreements and discounts at educational institutions (colleges and language schools);
- Enhanced leave policies: 10 days bereavement leave for loss of a loved one; 2 days leave for pet bereavement; 7 days leave for marriage; parental leave: 30 days for fathers and 6 months for mothers;
- Employee referral program offering up to R$600 per referral who remains with us for more than 6 months.
Applicant Tracking System Keywords
Tip: use these terms in your resume and cover letter to boost ATS matches.
Hard skills
B2C consultative sellingproduct demonstrationssales pipeline managementcustomer retention best practicestechnical argument presentation
Soft skills
organizeddisciplinedresults-orientedadaptable
