Presales Engineer with French - Europe Remote
Cognyte
Technical Account Executive, Inside Sales
Standard Bots
full-time
Posted on:
Origin: • 🇺🇸 United States • California, Illinois, New York, North Carolina
Visit company websiteJob Level
JuniorMid-Level
About the role
- Respond promptly and professionally to all inbound sales inquiries from web, email, other channels
- Qualify inbound leads using pre-defined criteria (e.g. use case, budget, authority, need, timeline)
- Conduct discovery calls to assess technical feasibility and customer goals
- Maintain detailed notes in the CRM, including call outcomes, qualification status, and follow-ups
- Route qualified leads to the appropriate Regional Sales Manager, Applications Engineer, or otherwise
- Support initial technical Q&A, helping customers understand robot capabilities, system requirements, and deployment
- Collaborate with marketing to provide feedback on lead quality and messaging gaps
- Assist in the creation and maintenance of technical sales collateral (e.g., feature sheets, configuration templates, FAQs)
- Maintain ownership of response time SLAs for lead follow-up
- Analyze patterns in incoming leads and identify trends or gaps in sales funnel performance
- Engage in light demo walkthroughs or introductory presentations for early-stage prospects
- Support lead handoff process into the sales pipeline and help reduce friction in early-stage conversion
- Stay up-to-date on Standard Bots product capabilities, hardware/software integrations, and common deployment scenarios
- Champion a great first impression of Standard Bots with curiosity, empathy, and a solution-oriented mindset
Requirements
- 2–4 years in inside sales, pre-sales engineering, or technical support in a fast-paced, B2B environment
- Experience working in industrial automation, robotics, hardware, or manufacturing is highly preferred
- Strong verbal and written communication skills — you know how to tailor technical messaging for a non-technical or technical audience
- Proficiency with CRM systems (e.g., HubSpot, Salesforce) and lead routing workflows
- Detail-oriented with excellent note taking and documentation habits
- Comfortable handling multiple simultaneous inbound requests and prioritizing follow-ups
- Strong ability to work independently while collaborating closely across departments
- Experience supporting or selling complex hardware/software systems is a plus
- A natural curiosity about how machines work and how automation can improve customer operations
- Exposure to robotic systems, PLCs, or industrial control software (nice to have)
- Familiarity with remote demos, CAD diagrams, or layout visualization tools (nice to have)
- Technical aptitude with the ability to troubleshoot at a conceptual level (nice to have)
- Experience working with channel partners, distributors, or systems integrators (nice to have)
