Stadtwerke Augsburg

Manager

• You collect, structure and communicate knowledge on energy, water and mobility topics within customer service.
• You develop training concepts to improve knowledge transfer.
• You contribute to process design, process optimization and the digitalization of knowledge management.
• You manage the updating of knowledge and the transfer of knowledge into teams in coordination with the leadership team.
• You take responsibility in customer service and actively shape the digitalization of knowledge management for the specialist department.
• You participate in cross-departmental projects.

Knowledge Manager, m/f/d

Data Analyst

• You will actively contribute to reviewing and ensuring data quality
• You will participate in smaller analytical projects and contribute your own ideas for data-driven improvements
• You will support the documentation of data processes and help create transparent and reproducible workflows
• You will assist in analyzing large datasets and help derive valuable insights for our business units

Working Student, Data Analytics

Project Manager

• You play a key role in planning and implementing projects in the field of renewable energy and the heat transition in and around Augsburg (wind power, photovoltaics, battery storage, decarbonization of district heating)
• You support innovative funded projects for forward-looking heat and power solutions by conducting in-depth research and data analyses and by preparing project reports and presentations
• In addition, you perform cost–benefit analyses of projects in the areas of renewable energy as well as heat and decarbonization strategies
• Your responsibilities also include project management support, particularly preparing and following up on meetings, and professional minute-taking and documentation
• You help drive the digital transformation of one of the region’s largest employers by further developing concepts for digital collaboration, leveraging tools and AI applications, and promoting their adoption across the company

Working Student – Project Management (Energy Transition)

• Du wirkst aktiv an der Prüfung und Sicherstellung der Datenqualität mit
• Du beteiligst Dich an kleineren analytischen Projekten und bringst eigene Ideen für datengetriebene Verbesserungen ein
• Du unterstützt bei der Dokumentation von Datenprozessen und trägst zu transparenten und nachvollziehbaren Abläufen bei
• Du unterstützt bei der Analyse großer Datenmengen und hilfst, wertvolle Erkenntnisse für unsere Fachbereiche abzuleiten

Werkstudent – Data Analytics

Business Development Rep

• You support the analysis and optimization of the customer journey across the entire company
• Additionally, you assist in running customer- and employee-centered workshops and surveys
• You are responsible for analyzing survey and interview data and presenting the results in a clear, visual way
• You analyze KPIs that put customers and employees at the center
• You prepare research and presentations on topics related to organizational and cultural development
• You contribute to documenting organizational structures, processes, and interfaces

Working Student, Human-Centered Business Development

• Take full and responsible charge of our corporate properties
• Ensure sustainable, efficient and uninterrupted building operations
• Organize traffic safety measures, maintenance and repair obligations for the properties and assume operator responsibility
• Monitor and document all required maintenance and inspections of our building services systems
• Plan, coordinate and supervise maintenance, repair, renovation and modernization measures as well as renewals and conversions
• Document and report comprehensively to ensure operator responsibility
• Coordinate and manage cooperation with internal and external service providers
• Prepare building-specific budget plans and update them regularly to keep a constant overview of the costs for your properties

Technical Facility Manager

• You will work directly with the business unit management and support them on strategic topics and the organizational orientation of the unit
• A central part of your role is preparing and presenting decision‑relevant materials for management and the executive board
• You coordinate and support strategic projects in the Market Processes and Billing departments as well as in Finance & Application Services
• You develop and own innovative project ideas for digitalization, automation and efficiency improvements and successfully implement them; in doing so you create technical concepts to incrementally increase the degree of automation in systems and actively support their implementation
• You analyze market trends and take responsibility for the continuous optimization of workflows and their further development based on legal requirements for the area
• You develop and implement concepts to further develop and optimize the work structure, relevant processes and interfaces to adjacent specialist departments, in particular Customer Service Management, Sales and Debt Collection
• You manage interfaces between specialist departments, adjacent areas and external partners and service providers
• You identify challenges and delays in projects at an early stage and initiate appropriate escalation measures when necessary