St. Luke's University Health Network

Operations

• Leads and manages the operations of assigned practices to ensure successful practice operations
• Ensures operational readiness for clinical and administrative operations
• Manages practice operations, workflow execution, employee collaboration and overall patient experience
• Partners with other organizational functions to coordinate and facilitate effective practice operations
• Maintains strong collaboration and connectivity with Access Center operations
• Serves as point of escalation and addresses critical operational, technological, patient, and employee issues
• Achieves expected practice financial performance through judicious expense management
• Utilizes organizational tools to monitor practice performance and develops/implements improvement strategies

Manager, Practice Operations

Therapist

• Evaluates plans and administers occupational therapy treatment programs for referred patients
• Provides rehabilitation services to patients/clients upon physician consult or referral
• Performs occupational therapy examination in a technically competent manner
• Establishes realistic, attainable short-term and long-term goals with each patient
• Documents accurately, in a timely manner including initial evaluation, progress notes and discharge summaries

Occupational Therapist – Acute Rehab Center

Medical Billing and Coding

• Codes and abstracts diagnosis and procedure information from patient medical records according to AHA ICD-10-CM/PCS coding conventions, UHDDS and CMS guidelines and regulations
• Utilizes the 3M Encoder to verify and assign AHA ICD-10-CM/PCS codes, and MS-DRG/APR-DRG assignment
• Maintains 95% data quality coding accuracy rate as measured through quarterly department quality reviews
• Maintains daily productivity and turnaround times
• Responsible for remaining up-to-date with knowledge of AHA ICD-9-CM/ICD-10-CM/PCS coding conventions, MS-DRG and APR-DRG principles and guidelines
• Maintains a working knowledge of prospective payment systems as it relates directly to coding process
• Participation in department and sectional meetings, education sessional sessions and workshops as scheduled
• Maintains working knowledge of clinical documentation improvement program and functions as liaison for RN clinical documentation specialists
• Demonstrates/models the Network’s core values and customer service behaviors in interactions with all customers (internal and external)
• Maintains confidentiality of all materials handled within the Network/Entity as well as the proper release of information.

Inpatient Coding Specialist – Full Time

• Evaluates plans and administers physical therapy treatment programs for referred patients.
• Restores function, gives pain relief, and prevents disability following disease, injury, or loss of body part.
• Performs and documents initial patient evaluations thoroughly and accurately in a timely fashion.
• Establishes realistic, attainable short-term and long-term goals with each patient.
• Performs therapeutic exercises effectively and appropriately.
• Implements and revises as necessary effective progressive treatment programs.
• Administers therapeutic modalities and programs appropriately and effectively.
• Fits assistive, prosthetic and orthotic devices and provides appropriate training.
• Performs appropriate discharge planning and instructs patients and family member(s) in home programs.

Physical Therapist, Acute Rehab Center, Per Diem

Manager

• Instruction and supervision of residents in their daily activities
• Provide on-site coverage and assist in performing routine resident-care duties
• Work closely with an assigned group of residents, providing support around the assessment of needs
• Teach independent living skills such as cooking, menu planning, and money management
• Coach and supervise residents in completing daily activities
• Ensure resident needs for services are met by coordinating and arranging for services such as psychotherapy and medical care
• Provide recovery-oriented counseling and support for medication management
• Collaborate and communicate with other treatment and rehabilitation services
• Document resident activity/progress and communicate concerns to supervisory staff

Residential Care Manager

• Conducts pre-visit planning by reviewing and updating the patient’s medical record prior to the appointment with recent test results and correspondence and determines needed services by conferring with the provider.
• Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment.
• Sends messages to the Care Team, when warranted.
• Responsible for preparing patients for examination and escorting them into the exam room.
• Preparation includes the following: height, weight and vital signs; update medication list; update allergies in record; update personal, family and social history; inquire about smoking status; obtain the reason for the visit.
• Assists in capturing demographic information.
• Provides other patient care services as needed/directed: keeps exam rooms clean; maintains clinical supplies in exam rooms; cleans and autoclaves contaminated instruments; gives injections or immunizations within State guidelines.
• Communicates and coordinates with providers or Care Team regarding hospital discharge, Emergency Department visits, consulting physicians, community resources, disease management, patient self-management, patient and/or family education on chronic conditions, and labs or other testing as well as specialist visits.
• Actively participates in department activities; attends departmental meetings; actively participates as a team member in resolution of problems as they are identified; analyzes current procedures.
• Responsible to dispose Bio-Hazardous waste and regular waste per practice protocol.
• Maintains vaccine temperature logs, inventory and ordering of medical supplies (i.e.: vaccines, medications), disposing of expired sample medication, and stocking rooms to set par levels.
• Performs other administrative tasks (e.g. check-in and check-out functions, opening and closing office procedures, etc...) as needed.
• Brings suggestions for improvement to the attention of Practice Managers and Providers for consideration.
• Actively participates in maintaining and/or improving quality improvement initiatives. Other related duties as assigned.

Medical Assistant, Practice Operations – Cardiology

• Conduct pre-visit planning by reviewing and updating the patient’s medical record
• Completes pre-charting of all value-based pieces up to five days prior to patient’s appointment
• Responsible for preparing patients for examination and escorting them into the exam room
• Assists in capturing demographic information
• Provides other patient care services as needed/directed

Medical Assistant, Practice Operations – Neurology

• Provide occupational therapy intervention to patients/clients upon physician consult or referral
• Adhere to Standards of Practice and institutional policies
• Collaborate with interdisciplinary teams to provide quality care
• Document interventions accurately and timely
• Engage in communication regarding client progress