Operations

• Provides guidance on the most complex and unique matters related to data reporting and analytic techniques that have a significant impact to the region and ministry.
• May lead the work of others within business operations.
• Ensures collaboration with key decision makers to identify and solve a variety of business or operational problems and objectives.
• Interprets complex data, identifies trends, establishes/utilizes benchmark data, creates data visualization, and applies information to the business to determine impact, significance, and opportunities.
• Responsible for developing specifications of analytic and reporting needs through participation in project teams or meetings with internal/external customers for projects and/or ad hoc requests.
• Utilizes a variety of databases and advanced query tools to gather data and information.
• Ensures all requirements are well-defined from the customer to meet reporting and analysis specifications.
• Ensures data integrity and data quality.
• Supplies business and leadership with deep insights into the daily operations and overall business operations.
• Viewed as a subject matter expert for the team.
• Partners closely with technical and build team members to establish reports and dashboards within applications that will support operations.
• Partners with customers, peers, and cross-functional teams to discover new business needs; proactively offer options and solutions.
• Oversees the evaluation, analysis, and development of reporting and analytical tools to analyze department and division performance indicators.
• Ensures information is presented to customers in clear, concise, and useful formats.
• Leverages advanced analytic techniques necessary to meet the needs of business users supported by the analytic team.
• Supports both new and ongoing operational reporting needs, business process redesign, and process improvement initiatives by providing data insights.
• Performs other duties as assigned.

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