SSC HR Solutions

Project Manager

• Develop project plans for governance initiatives, outlining objectives, timelines, and resource requirements.
• Collaborate with stakeholders to define project scope and deliverables.
• Lead the execution of governance projects, ensuring adherence to project plans and timelines.
• Coordinate with cross-functional teams to implement governance frameworks and policies.
• Identify, assess, and manage risks associated with governance projects.
• Implement risk mitigation strategies and monitor risk throughout the project lifecycle.
• Engage with stakeholders to gather requirements and expectations related to governance projects.
• Foster transparent communication and collaboration among project teams and stakeholders.
• Ensure governance projects comply with relevant regulations, standards, and organizational policies.
• Collaborate with compliance teams to align projects with compliance requirements.
• Define key performance indicators (KPIs) for governance projects.
• Prepare regular reports on project performance, highlighting achievements and areas for improvement.
• Implement change management strategies to facilitate the adoption of new governance practices.
• Work with teams to address challenges and ensure a smooth transition to new governance frameworks.
• Identify opportunities for process improvement within governance projects.
• Implement feedback mechanisms and continuous improvement initiatives.

Senior Project Manager – Governance, AI/ML

AI Engineer

• Build autonomous agents using frameworks like LangChain, LangGraph, AutoGen, and CrewAI that can plan, reason, and execute tasks iteratively.
• Integrate and fine-tune LLMs (e.g., GPT, Claude, LLaMA) for use in agent workflows, including prompt engineering and retrieval-augmented generation (RAG).
• Develop systems where multiple agents collaborate, delegate tasks, and adapt strategies based on real-time feedback.
• Enable agents to interact with external systems (e.g., APIs, databases, web apps) to perform actions autonomously.
• Use tools like LangSmith, Grafana, and Splunk to monitor agent behavior, performance, and reliability.
• Work closely with data scientists, architects, and product teams to align agentic solutions with business goals.
• Ensure all solutions are well-documented and comply with data privacy and security standards.

Agentic AI Developer

Solutions Engineer

• Collaborate with product, delivery, and GTM teams to respond to RFPs with compelling and technically sound proposals.
• Lead the design and architecture of scalable, secure, and high-performance analytics solutions tailored to IFAO
• Translate business requirements into technical architecture and solution blueprints.
• Drive innovation by integrating AI/ML use cases such as financial forecasting, spend analytics, inventory optimization, and operational risk analytics.
• Ensure alignment with enterprise architecture standards, data governance, and compliance requirements.
• Serve as the technical authority for IFAO analytics solutions in client engagements.
• Stay current with emerging technologies in cloud, AI, and enterprise analytics.
• Mentor junior architects and analysts, fostering a culture of excellence and innovation.
• Develop and maintain solution accelerators and reusable assets for common analytics scenarios.
• Ensure solutions are cost-optimized, maintainable, and scalable across industries.

Lead Analytics Solution Architect – RFP

Artificial Intelligence

• Define and establish QA governance and automation strategy for enterprise-grade AI and digital solutions, including Agentic AI, multi-agent orchestration platforms, microservices, UI, and ERP integrations.
• Set AI testing standards, validation frameworks, and approval guidelines across all AI agent categories
• Govern end-to-end testing execution across complex enterprise technology stacks
• Define and enforce AI specific testing frameworks, covering ex : Prompt safety, prompt drift, hallucination detection , Bias, fairness, compliance checks
• Oversee voice and conversational AI testing, ensuring Speech-to-text (STT) quality and accuracy ,Sentiment analysis reliability ,Intent classification
• Own QA metrics, capacity planning, and upskilling
• Collaborate with Product, Architecture, and Compliance teams

Test Manager – AI, Enterprise Systems

Backend Engineer

• Design, develop, and customize Microsoft Dynamics 365 CRM solutions.
• Lead technical implementation activities across enterprise CRM projects.
• Develop and maintain custom plugins, workflows, integrations, and APIs.
• Build scalable solutions using Power Platform technologies.
• Collaborate with technical and business stakeholders to deliver high-quality solutions.
• Support system architecture, performance optimization, and technical governance.
• Mentor technical teams and provide leadership across CRM development activities.
• Ensure best practices for security, scalability, and maintainability.

Senior Project Manager – Governance, AI/ML

Agentic AI Developer

Lead Analytics Solution Architect – RFP

Test Manager – AI, Enterprise Systems

Principal Microsoft Dynamics 365 Developer – Power Platform Architect