SS&C Technologies

Risk

• Performing risk assessments across operational processes and projects.
• Designing, implementing, and monitoring controls to mitigate operational risks.
• Maintaining and updating the Operations Team risk profile, ensuring alignment with regulatory and business requirements.
• Managing and coordinating incident management, including root cause analysis, rectification, remediation and client engagement.
• Overseeing financial crime management activities, ensuring compliance with AML/CTF obligations.
• Preparing and delivering risk reporting to senior management and stakeholders, highlighting trends and emerging risks.
• Facilitating and attending client meetings relating to Operational risk matters as required.

Operational Risk Specialist

Analyst

• Daily support of more than 20 Desktop Applications used in SS&C Business Processing Outsourcing organization (BPO)
• Maintain communication between BPO and remote clients
• Maintain communication between BPO Data Centers & Network Services and all clients
• Application version upgrade testing and implementation
• PC operating system upgrade testing and implementation
• Test and implement new products
• Research and review application problems in SS&C BPO
• Assist Corporate Support Staff with projects
• Process setup & modification for SS&C BPO clients
• Assist any of the remote clients with the SS&C BPO applications they run
• Assist any of the remote clients with Chorus BPM related connectivity issues
• Work with programmers and other analysts as a team to provide solutions to identified problems

Senior Business Applications Analyst

Product Manager

• Oversees the product life cycle from conception through retirement.
• Participates in the development and administration of broad-scope programs and projects that have significant impact on operational or functional success.
• Work with development, sales, and service teams to effectively engineer and design product enhancements, including data models, business logic, and application permissions.
• Prepare clear and complete system requirements for execution by software engineering and quality assurance.
• Analyze market trends and competitor offerings to identify opportunities for product growth.
• Manage project phasing and prioritize the product backlog in collaboration with stakeholders, development teams, and clients.

Senior Director, Product Management – Commercial Loan Services

Customer Advocate

• Build and maintain strategic relationships with existing clients.
• Work directly with clients to help solve their problems and ensure their satisfaction.
• Collaborate with teammates to ensure customer questions and concerns are addressed timely.
• Undertake discovery and education activities to troubleshoot technology and financial issues.
• Educate and train clients on rapidly changing software systems.
• Pin point the root cause of problems, provide solutions, and own the relationship from start to finish .

Client Advocate

DevOps Engineer

• Ensure reliability, scalability, and performance of services through SLIs/SLOs, capacity planning, and incident response
• Drive automation of infrastructure operations to minimize toil
• Develop and support monitoring, alerting, and observability systems to support proactive issue detection
• Partner with internal engineering teams to define service-level objectives, improve deployment workflows, and integrate infrastructure with development needs
• Contribute to on-call rotations and incident management, helping ensure high availability of services
• Drive post-incident reviews and blameless retrospectives to improve reliability
• Stay current with emerging technologies and recommend improvements to existing systems and practices.

Senior Site Reliability Engineer – Central Platforms

• Establish and enforce governance frameworks to ensure projects comply with internal standards, regulatory requirements, and industry best practices.
• Develop and maintain PMO policies, processes, and templates, driving consistency and scalability across delivery teams.
• Monitor and report on portfolio health, including status updates, RAID logs, financial tracking, and resource utilization.
• Facilitate governance forums and steering committees, ensuring timely decision-making and alignment with strategic priorities.
• Provide oversight and assurance on project planning, execution, and delivery, ensuring adherence to quality gates and compliance checkpoints.
• Lead risk and issue management practices, ensuring proactive identification, escalation, and resolution.
• Champion continuous improvement, leveraging lessons learned and metrics to refine governance processes and enhance delivery maturity.
• Engage with senior stakeholders, influencing decisions and fostering a culture of accountability and transparency.
• Ensure audit readiness, maintaining accurate, version-controlled documentation and compliance evidence.
• Support change management initiatives, ensuring governance frameworks evolve to meet organizational and regulatory changes.
• Mentor and guide project managers and PMO team members, building capability and promoting best practices.

PMO Governance Lead

Manager

• The Change Manager is responsible for leading the delivery of change management activities across the SS&C Fund Services business in Asia Pacific.
• This 12-month fixed-term role (with potential to convert to permanent) partners with internal and external stakeholders to ensure large-scale change initiatives are effectively planned, communicated, adopted, and embedded, delivering intended business outcomes.
• Develop and execute change impact assessments, change management plans, risk management activities, and communication strategies
• Lead and support large-scale change initiatives, ensuring effective adoption and delivery of benefits
• Partner with internal and external stakeholders, including Operations, Technology, Delivery teams, clients, vendors, and senior leaders
• Identify and manage resistance to change, implementing strategies to address risks, remove blockers, and drive engagement
• Design and deliver clear communication and training approaches to ensure stakeholders are informed and prepared for change
• Collaborate across client-facing and operational teams to ensure alignment and successful implementation of initiatives

Change Manager

• The Client and Business Integration Analyst plays a critical role in supporting the planning, coordination, and delivery of business and client initiatives within the Transfer Agency (TA) function.
• This role partners closely with internal teams and clients to ensure the successful implementation of operational and client-facing change, from requirements definition through to adoption and post-implementation support.
• Support the end-to-end delivery of business and client change initiatives, ensuring alignment with business objectives, client commitments, and regulatory requirements.
• Partner with Transfer Agency Operations, Client Experience, and Line 1 Risk teams to coordinate cross-functional delivery.
• Define, agree, and document initiative objectives, scope, requirements, success measures, dependencies, and impacts.
• Lead initiative scoping and contribute to operational process design in collaboration with clients and internal stakeholders.
• Apply consistent change standards, methodologies, and governance frameworks across all initiatives.
• Manage initiatives through the full lifecycle, from initiation and design through to implementation and post-go-live support.
• Track and manage timelines, milestones, resources, risks, and deliverables to ensure agreed outcomes are achieved.
• Provide regular progress updates, insights, and recommendations to stakeholders and senior leaders.
• Build and maintain strong relationships with internal teams, clients, fund managers, custodians, and third-party vendors.
• Identify, assess, and manage risks and issues, embedding effective risk management practices into all initiatives.
• Perform quality assurance checks to ensure accuracy, completeness, and compliance of deliverables.
• Maintain documentation, templates, and artefacts to support audit, governance, and regulatory requirements.
• Coordinate and implement configuration changes across core registry, statements, documents, and forms as required.
• Act as a subject matter expert, providing guidance and support to teams throughout change delivery.

Client and Business Integration Analyst

Account Manager

• Develops and maintains exceptional client relationships.
• Provides and oversees support and service activities for a designated client or group of clients.
• Ensures quality service and operational performance.
• Acts as a primary point of client contact to coordinate resolution of service incidents.
• Collaborates with sales and support groups to demonstrate value of support offering to client.

Client Relations Manager

Business Operations

• Document and maintain business processes for retail alternative investments.
• Gather, analyze, and document business requirements for new and existing systems and processes.
• Identify process improvement opportunities to increase efficiency, reduce risk, and improve the customer experience.
• Support the design and implementation of business and technology solutions.
• Partner with cross-functional teams to ensure requirements are clearly defined and met.
• Communicate effectively with stakeholders and maintain awareness of industry trends and regulatory requirements.

Business Operations Analyst

• Perform daily mark-to-market and pricing analysis for hedge fund portfolios across multiple asset classes
• Analyze and validate prices for liquid and OTC instruments, including equities, fixed income, options, swaps, futures, FX, and credit products
• Investigate pricing and valuation discrepancies and partner with internal teams and pricing vendors to resolve issues
• Support client inquiries related to P&L, pricing movements, and valuation drivers
• Escalate material pricing discrepancies in line with established valuation control procedures
• Deliver standard and customized valuation and pricing reports to hedge fund clients
• Assist in the review and assessment of pricing sources and valuation methodologies
• Collaborate with fund accounting and trade operations teams to support timely NAV delivery
• Build and maintain strong working relationships with hedge fund clients and internal stakeholders
• Support the training and mentoring of junior team members on valuation processes and controls
• Utilize SS&C’s proprietary systems for trade capture, pricing, workflow management, and reporting
• Assist in the preparation of internal and client-facing management reporting

Senior Associate, OTC Valuations Analyst

Solutions Engineer

• Partner with sales teams to understand customer needs and deliver tailored product demonstrations, technical presentations, and solution recommendations.
• Gather customer technical requirements and align the SS&C Skyline solution.
• Identify and articulate business challenges and how Skyline can address them.
• Ability to work cross-functionally with sales, product, engineering and implementation teams.
• Stay current on Skyline products, services, and industry trends to ensure relevant and impactful client engagements.
• Serve as a point of contact for resolving technical concerns or integration questions during the sales cycle.
• Assist with onboarding new customers by providing technical guidance.

Sales Solutions Consultant

Director

• Perform day-to-day supervision of multiple teams, including involvement in their performance appraisals and ongoing development.
• Provide periodic reports & feedback on investor relation topics, client issues and department initiatives.
• Act as point of escalation contact for clients and other internal service groups.
• Ability to handle and resolve escalated items
• Coordinate new client business meetings, clear communication of launch or conversion requirements.
• Ability to analyze, establish and review new client launch and conversion fund data in database.
• Work with external auditors and accounting to complete confirmation and due diligence requests.
• Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
• Ensure training is coordinated and implemented for staff, identify needs and action accordingly
• Assist and lead department initiatives
• Review, understand and have ability to discuss fund PPMs/OMs and trade documents.
• Review/Validate investor reporting and distribute to investors
• Review/approve and release wires and maintain wire instructions
• Review/process investor transactions in accordance with the Fund’s offering documents.
• Maintain database and dashboard to keep them accurate and current.
• Review fund manager reports per or upon request. i.e. ERISA, Blue Sky,etc.
• Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.
• Perform database and application testing as warranted. Such other activities as you may be assigned by your immediate Manager, or other SS&C Managers or Directors

Associate Director, Investor Services

• Perform day-to-day supervision of a team including involvement in their performance appraisals and ongoing development.
• Provide periodic reports & feedback on investor relation topics, client issues and department initiatives.
• Act as point of contact for clients and other internal service groups.
• Ability to handle and resolve escalated items
• Coordinate new client business meetings, clear communication of launch or conversion requirements.
• Ability to analyze, establish and review new client launch and conversion fund data in database.
• Work with external auditors and accounting to complete confirmation and due diligence requests.
• Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
• Ensure training is coordinated and implemented for staff, identify needs and action accordingly
• Assist and lead department initiatives
• Review, understand and have ability to discuss fund PPMs/OMs and trade documents.
• Review/validate investor reporting and distribute to investors
• Review/approve and release wires and maintain wire instructions
• Review/process investor transactions in accordance with the Fund’s offering documents.
• Maintain database and dashboard to keep them accurate and current.
• Review fund manager reports per or upon request. I.e. ERISA, Blue Sky, etc.
• Respond and resolve inquiries/issues raised by investors, fund managers or internal counterparts.
• Perform database and application testing as warranted.

Manager, Investor Services

Accounting Manager

• Lead teams supporting fund administration services to clients
• Support multiple client implementations and onboarding events
• Create, maintain, and/or review distribution waterfall (carried interest) models
• Review fund governing documents, offering documents and investment management agreements
• Plan and oversee the preparation of audited and unaudited financial statements, partner capital statements and underlying work papers
• Manage the year-end audit process, in collaboration with the client and auditors
• Implement effective processes to improve the overall operations
• Participate in new client business analysis with prospects and existing clients