SS&C Technologies

Insurance

• Lead, manage and mentor a team of project directors and project managers leading the delivery of client projects.
• Work across cross functional teams of experts assigned to projects to deliver project activity.
• Define best practice implementation methodology.
• Understand existing methodologies in place and make recommendations for improvements for implementations to become more repeatable and efficient.
• Develop a strong understanding of product capabilities across insurance accounting, performance measurement, reporting and related services, ideally prior experience with similar products.
• Work very closely with the Outsourcing and Software teams whose resources will be assigned to client projects.
• Provide oversight on all projects.
• Ensure strong internal project governance with status tracking focused on ensuring projects are delivered on time at a high level of quality.
• Update key internal stakeholders on status.
• Work with senior management to help resolve any major issues & risks.
• Collaborate with client project teams on project planning, status tracking and activity delivery with similar governance structure to what we expect internally.
• Work with Product Management to ensure product roadmap delivers align to client project timelines, make recommendations for improvements that could make implementations more efficient and successful.
• Allocate and schedule resources to projects, ensuring that they have the skills to perform the project activities that is required of them.
• Support Business Development & Solutions teams in winning new business.
• Lead the team effectively with focus on good people management practices.
• Manage key performance indicators for the role including revenue, margin, utilization, client satisfaction, stakeholder satisfaction and employee morale.
• Provide financial forecasting and reconciliation to forecast and budget.

Head of Insurance Implementations – Onboarding

Security Analyst

• Support the development, implementation, and monitoring of security policies and controls
• Collaborate with Global Security to ensure alignment with enterprise security standards and frameworks
• Investigate security incidents and collaborate with internal teams for effective resolution
• Coordinate post-incident reporting and remediation
• Partner with the Vulnerability Management team to drive vulnerability remediation, recommend controls, create playbooks
• Conduct periodic access reviews and report security access violations
• Create and deliver high-quality written communications on security, compliance, and audit issues
• Support internal security projects, automation efforts, and process improvements
• Adopt and extend AI-assisted security tooling to reduce toil, accelerate investigations, augment, and simplify recurring security workflows
• Collaborate with engineering teams to embed security best practices into the software development lifecycle (SDLC) and cloud environments
• Perform security assessments of new products and services to ensure the adequacy of security and privacy.

Senior Cyber Security Analyst

Full-stack Engineer

• Develop modular and scalable code for front-end applications.
• Work in all phases of the software development lifecycle.
• Provide a great user experience for our end users.
• Work effectively with User Experience, Business Analyst and QA teams.
• Contribute to presentation-layer standards and best practices.

Full Stack Engineer

Customer Success Manager

• Build long term relationships with customers
• Ensure timely renewals, participate in legal negotiations.
• Serve as customers’ trusted advisor and partner with sales, professional services, legal, finance, engineering, and other teams to advocate solutions.
• Develop and own customer success strategies, account plans, and best practices.
• Become proficient in our product and be able to perform setup tasks for customers.
• With a focus on growth and expansion, own the renewal process of key enterprise accounts.
• Primary point of contact for customer support.
• Run and provide performance reports to key clients on a quarterly and annual basis.
• Coordinate and manage customer escalations.
• Keep customer executives and business appraised of progress; make sure of timely progress towards resolution; report and escalate issues internally.
• Be the customer's advocate and represent customers' needs and perspective internally to ensure continued product utilization and expansion.

Accountant

• Review the daily work prepared by associates including corporate action processing, pricing downloads, security master file setup, and other data
• Proficient with various software programs facilitating processing and distribution of data
• Assist with various fund accounting systems/software for maintenance, new release testing, upgrades, service packs, and/or daily, weekly, and monthly downloads
• Resolve complex and escalated issues involved in fund accounting reports, tasks, and/or projects
• Review daily fund accounting reports for client portfolios, the daily cash forecast reports, and monthly reporting packages
• Assist with coordination of fund audits, perform daily pricing reviews for client portfolios, and complete signoffs
• Oversee daily work and reporting for complex/high maintenance client(s) and assist other internal teams with specialized client reporting
• Provide training and development to teams and offer performance evaluations and career development guidance
• Manage client expectations, develop client solutions, and ensure work meets or exceeds contract and service level obligations

Associate Manager, Fund Accountant

Project Manager

• Creates and manages project plans, weekly objectives, meetings and open items
• Coordinates project specific documentation: fund details, request lists, report matrices, calendars, daily flows, close out summaries, and requirements for special development, processes, or files
• Coordinating calls for multiple departments and outside contacts
• Provides Relationship Management support during project cycles
• Gathers and documents department statuses for the overall project plans
• Supports or coordinates special corporate or team projects as needed
• Contributes to the establishment and maintenance of procedures, project templates and documentation for the Project Team

Registered Funds Associate Project Manager – Operations

• Provides a process to coordinate activities to achieve a desired product, process, or service at the right time, for the right customer(s), within the resource limits.
• Manages or coordinates activities in support of a project, with distinct deliverables, start and end dates, budget and resources.
• Implements strategy, business objectives, customer requests, performance and operational enhancements.
• Applies knowledge, skills, tools, and techniques to project activities in order to meet or exceed business and stakeholder needs and expectations.
• Demonstrates specialized expertise to evaluate wide-ranging and complex issues and develop creative solutions.
• Recommends new procedures.

Senior Project Manager

• You will be responsible for the end-to-end health and availability of our RPA ecosystem.
• Your goal is to move the team toward a "Zero-Downtime" model by architecting a resilient infrastructure that spans on-prem VMware clusters.
• Maintain and optimize the on-premise VM cluster.
• Responsible for resource allocation (CPU/RAM), monitoring host health, and ensuring that Blue Prism Runtime Resources have the low-latency connectivity required for financial processing.
• Oversee the transition of support services and modular RPA components into containerized environments.
• Manage pod health, scaling policies, and service meshes to ensure consistent performance across the cluster.
• Architect and maintain a stable, scalable Blue Prism environment.
• Design multi-VM scaling strategies to handle high-volume financial processes.
• Lead the investigation of critical production terminations.
• Use your Blue Prism development expertise to perform a line-by-line code review.
• Partner with the database team to troubleshoot SQL deadlocks, optimize T-SQL queries for Blue Prism work queues, and monitor memory management to prevent VM crashes.
• Implement automated "Watchdog" frameworks and heartbeat monitoring to identify potential SLA breaches before they impact the business.
• Serve as the final gatekeeper for production migrations, verifying that every process has 100% scenario coverage, proper alerting, and notification governance.

Senior Software Engineer, BluePrism

Consultant

• Implement our award winning products like Geneva, SSC Recon
• Analyze customer's business and technical requirements.
• Configure and automate products to optimize client workflows.
• Manage time to maximize the agenda and delivery of critical components.
• Execute on planned implementation tasks to maximize client satisfaction.
• Communicate project status to the client and Project managers.
• Assist clients in the reconciliation process using Geneva, SSC Recon.

Professional Services Consultant

• Lead the design, development, and deployment of applications using .NET
• Collaborate with product managers, UX/UI designers, and developers to deliver solutions
• Conduct code reviews, enforce coding standards, and ensure best practices
• Drive continuous improvement in development processes, tools, and methodologies
• Manage technical risks and ensure the timely delivery of projects
• Troubleshoot and resolve technical issues across environments
• Provide out-of-hours on-call assistance in 4-hour slots

Lead Software Engineer

Solutions Engineer

• Handle and execute service requests,
• Triage and diagnose incidents,
• Assist with daily operations for the platform
• Own client projects working with hedge fund custodians/administrators,
• Work with R&D on internal projects
• More experienced consultants are expected to train associates, act as an escalation point, and handle more complex or nuanced projects

Associate Solutions Consultant, Eclipse Client Services

Operations

• Be a key driver of transformation in a mission-driven organization.
• Work with a collaborative and forward-thinking leadership team.
• Enjoy a culture that values innovation, integrity, and impact.
• Lead cross-functional process improvement initiatives using Lean, Six Sigma, and other continuous improvement methodologies.
• Partner with senior leaders and department heads to identify, prioritize, and execute process transformation opportunities.
• Facilitate process mapping, root cause analysis, and re-engineering workshops to drive operational excellence.
• Develop and implement quality measurement standards and KPIs to monitor performance and identify areas for improvement.
• Design and analyze customer satisfaction surveys; translate insights into actionable process enhancements.
• Serve as a consultative resource to business units, providing guidance on process documentation, standardization, and optimization.
• Manage complex, broad-scope projects independently, ensuring alignment with strategic goals and timely delivery.
• Provide tactical leadership and mentorship to project teams and junior staff.
• Collaborate with executive leadership to remove barriers to success and ensure cross-functional alignment.
• Contribute to the development and implementation of enterprise policies and best practices.

Associate Director, Process Improvement

Accounting Manager

• Oversee the preparation and review of audited/unaudited financial statements and investor reports
• Maintain and reconcile general ledgers, subledgers, and trial balances under US GAAP and IFRS
• Review and analyze management fees, capital calls, distributions, and investor allocations
• Liaise with external auditors, fund administrators, and internal stakeholders
• Ensure accuracy and timeliness of client deliverables and internal performance metrics
• Develop and maintain internal reporting calendars and audit timelines

Associate Manager, Fund Accounting

Director

• Build, manage, and own the roadmap for core platform services — data lake, AI/ML services, cloud storage, security, compliance, and identity
• Own and grow a portfolio of complementary products that are sold alongside DealCentre and FundCentre
• Manage a $100M+ platform and complementary products P&L
• Define the strategic positioning of both the platform services and the complementary products
• Partner with DealCentre and FundCentre VPs as a peer
• Drive cloud infrastructure strategy in partnership with Engineering
• Understand security, compliance, and data sovereignty as product capabilities
• Lead and develop your platform product team
• Represent platform and complementary product capabilities in customer conversations, sales cycles, analyst briefings, and executive reviews

Senior Director, Platform Products

Financial Planning and Analysis

• Set the strategic vision for the Alternative Investments product portfolio and translate it into a disciplined, customer-validated roadmap — anchored in unmet needs, not feature requests.
• Drive the full product lifecycle — from market insight and ideation through launch, adoption, and growth.
• Understand what winning looks like commercially, not just technically.
• Lead AI product strategy for the segment.
• Know how LLMs, generative AI, and conversational interfaces are reshaping fund operations and diligence — and build for where the market is going, not where it is.
• Own the P&L mindset.
• Understand pricing, competitive positioning, revenue impact, and what it takes to move the number.
• Be the voice of the customer inside the building.
• Run discovery with GPs, LPs, and fund administrators.
• Challenge your own assumptions constantly.
• Lead and develop your product team. Hold them accountable, invest in their growth, create clarity of ownership, and build a culture where results matter more than activity.
• Work cross-functionally with Sales, Marketing, Engineering, and Customer Success as a true partner — not a gatekeeper.
• Communicate strategy, tradeoffs, and decisions with clarity up, down, and across the organization.