SS&C Technologies

Financial Planning and Analysis

• Execute and review daily financial transactions, including reconciliations, settlements, and trade processing.
• Prepare and analyze financial reports, statements, and other deliverables for clients and internal stakeholders.
• Assist in the development and implementation of financial controls and procedures to ensure accuracy and compliance.
• Research and resolve complex financial discrepancies and inquiries from internal teams and clients.
• Collaborate with various departments, including operations, technology, and client services, to optimize workflows and resolve issues.
• Participate in special projects and initiatives aimed at improving efficiency and enhancing service delivery.
• Mentor and provide guidance to junior team members, fostering a collaborative and high-performing environment.
• Maintain a thorough understanding of industry regulations, best practices, and company policies.

Senior Associate, Financial Operations Consulting, Support

Account Executive

• Present, promote and sell products and services to prospects and existing customers across the asset management and brokerage industry.
• Together with SMEs, guide prospective customers in the development of their vision for the growth of their asset management or brokerage business and on how SS&C’s solutions can contribute to their success.
• Establish, develop and maintain positive business and customer relationships to ensure future sales and reference-ability.
• Expedite the resolution of customer problems and complaints to maximize satisfaction.
• Coordinate sales effort with team members and other departments.
• Analyze the territory/ market’s potential, track sales and status reports.
• Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
• Keep abreast of best practices and promotional trends.
• Building pipeline opportunities across our solution sets
• Hunting for new logos
• Building sales within your assigned relationships
• Using your deep asset management technology knowledge to combine solutions to meet prospects and clients needs.
• Continuously improve through feedback
• Achieve agreed upon sales targets and outcomes within schedule.

Senior Sales Executive, Asset Management Technology Solutions

Full-stack Engineer

• As a full-stack developer, work as part of a small multi-disciplinary team to deliver high quality software solutions to meet clients Illustration and Tooling needs.
• Opportunity to develop product solutions and product enhancements to meet as well as input into the future product roadmap to ensure we continue to grow our offering.
• Opportunity to continually make us better supporting process and control improvements

Software Engineer

Implementation Specialist

• Own and manage end-to-end implementation projects, ensuring on-time delivery, meeting of budgetary demands, and maintenance of overall project ownership
• Design and maintain a repeatable conversion and migration strategy
• Manage and control system configuration of client UAT and production environments for both new and software upgrade implementations
• Work closely with Calastone customers to manage client UAT and implementation programmes
• Work in conjunction with Calastone project managers to develop and test implementation run books
• Facilitate end user training on Calastone software products
• Provide go-live and post implementation support
• Proactively manage changes in project scope, identify potential issues and devise contingency plans, using appropriate techniques (e.g. Risk logs, Change requests)
• Provide regularly scheduled updates to internal and external stakeholders and hold weekly project update meetings throughout the implementation lifecycle
• Manage expectations for internal and external stakeholders to ensure satisfaction throughout the implementation process
• Serve as the first level of escalations for all Project-related risks and issues.

Implementation Manager

Accounting Manager

• Coordinate overall work plan for US client service group accounting staff, which includes managing and monitoring work in progress
• Provide coaching, training and leadership as necessary to the client service team
• Review all work product prepared by accounting staff including monitoring and pricing of P&L, NAV’s and economic allocations in a daily environment
• Contribute to internal project initiatives regarding new product development, testing and implementation
• Manage client relationships and satisfaction
• Establish a plan for new client setups, reorganizations and conversions
• Resolve fund accounting inquiries escalated to a supervisor
• Provide technical accounting/industry knowledge to our clients
• Coordinate, manage and monitor the external audit process
• Review client financial statements, partner capital statements and other required financial reporting

Manager, Hedge Fund Accounting

Project Manager

• Assist in ensuring projects are appropriately scoped and approved.
• Undertake (or facilitate the undertaking of) relevant and appropriate analysis for projects and supporting this with management information.
• Implement defined projects as confirmed with the Head of Operations and ensure that deliverables are scalable and replicable.
• Work with internal teams to ensure that outputs are delivered on time, within budget and are fit for purpose.
• Set milestones and produce KPIs on project progress to facilitate reporting, management review and for exception reporting.
• Ensure that risks, issues and actions are appropriately documented, tracked and where appropriate escalated.
• Understand and delegate clearly defined work packages to assigned analysts and assist in any subsequent troubleshooting.

• Prepare, review, and maintain fund accounting records, including general ledgers, trial balances, NAVs, and financial statements in accordance with applicable accounting standards using the Black Diamond Trust software.
• Execute and oversee daily, monthly, quarterly, and annual processes, meeting all deadlines and service‑level expectations.
• Review and resolve complex reconciliations, accounting exceptions, and operational issues; escalate risks and recommended solutions as appropriate.
• Primary liaison for book of business and work closely with external parties such as auditors, law firms and tax advisors.
• Support security‑related activities such as trade settlement, corporate actions, and shadow posting.
• Serve as a key client contact, providing professional and responsive communication and maintaining strong client relationships.
• Act as a subject‑matter expert on team processes, systems, and controls; support advanced processing and issue resolution.
• Assist with onboarding and implementation of new clients or entities.
• Support team development through knowledge sharing, documentation, and hands‑on guidance.

Senior Operations Processor – Fund Accounting

• Manage multiple fund relationships, including scheduling and meeting all client deliverables
• Maintain/manage client expectations and coordinate deliverables timelines with staff
• Demonstrate strong knowledge of accounting, specifically with respect to alternative investment funds, with a focus on private equity funds
• Participate in new business discussions with prospects and existing clients
• Prepare and maintain goals and career development plans for all direct reports
• Prepare semiannual performance appraisals and discussions for all direct reports
• Provide guidance and direction to staff on all technical and client-service-related topics
• Review fund governing documents, offering documents, subscription documents, side letters, and investment management agreements, in order to ensure proper application of fund terms
• Review all transaction documentation and supporting files, and understand the features of the investment transactions, accruals, etc.
• Review work paper files for accuracy and completeness, including capital activity, investment activity, income and expense accruals, valuation adjustments, etc.
• Review management fee calculations, management fee waiver contributions, etc.
• Review investor allocations and capital account statements
• Review capital call and distribution calculations, sources/uses of cash, allocations, and investor notices
• Create, maintain, and/or review distribution waterfall (carried interest) models, in keeping with the applicable fund terms
• Prepare and/or review financial statements, notes disclosures, and supporting schedules
• Develop/maintain robust review procedures around deliverables
• Manage the year-end audit process, in collaboration with the client and auditors

Director, Fund Accounting – Private Markets

Manager

• Own the end-to-end build, integration, and release lifecycle across development, QA, UAT, and production environments.
• Design and enforce branching, tagging, and versioning strategies in GitHub to support parallel development, hotfixes, and stable releases.
• Coordinate and execute scheduled and on-demand releases with a strong focus on quality, traceability, and rollback readiness.
• Manage release calendars, deployment sequencing, and change control activities.
• Serve as the GitHub subject-matter expert.
• Define and enforce source control best practices across teams.
• Build, maintain, and optimize CI/CD pipelines using GitHub Actions and related tools.

Software Build & Release Manager

Risk

• Provide governance oversight for strategic client operational delivery, ensuring contractual obligations, SLAs, and regulatory requirements are consistently met.
• Maintain and enhance monitoring and assurance frameworks to assess service performance, operational risk, and control effectiveness.
• Deliver clear, actionable reporting on service delivery metrics, risks, and issues to senior management, governance committees, and clients.
• Partner closely with internal stakeholders and onshore/offshore delivery teams to ensure consistent execution of client service processes.
• Support day-to-day operational oversight of strategic client accounts, enabling timely issue identification and structured resolution.
• Participate in client governance forums, providing assurance on service delivery, controls, and risk management.
• Prepare and present client-facing governance and performance reports as part of regular service reviews.
• Collaborate with Account Managers and Client Relationship Managers to align governance frameworks with client expectations and contractual commitments.
• Track, analyse, and report on KPIs and SLAs, identifying trends and driving continuous improvement initiatives.
• Support risk assessments, audits, and control reviews, ensuring corrective actions are implemented and embedded.

Senior Manager – Strategic Client Governance, Operational Oversight

Client Services Representative

• Complete structured onboarding and training
• Build a strong understanding of Transfer Agency products and processes
• Develop confidence in client communication and service delivery
• Learn how to manage workload, priorities, and service standards
• Receive regular feedback and support from experienced colleagues
• Gain exposure to different teams through planned rotations
• Gradually take on more complex queries and responsibilities
• Gain exposure to escalations and client issue resolution
• Begin contributing to service improvement or client experience initiatives
• Rotate across Client Experience and Operations, spending approximately 3–4 months in each area

Graduate Client Services Analyst

QA Automation Engineer

• Develop and support Blue Prism RPA processes using high-quality Python applications
• Utilize modern frameworks and libraries
• Troubleshoot and debug Python applications

Junior Automation Developer

• Serves as point-of-contact for end users for specific module(s), functional and/or business area(s)
• Perform problem identification & resolution for issues related to specific module(s), functional and business area(s).
• Provide training to prevent problem reoccurrence and knowledge transfer.
• Escalate issues to management when appropriate.
• Understands the business function and works with team to define business requirements
• Collect, analyze, review, document and communicate business needs and requirements to Product Development.
• Translate high-level business requirements into functional specifications in use case documentation and manage changes to such specifications.
• Proactively engage with clients to understand and anticipate their needs to deliver an exceptional client experience
• Perform special duties/functions assigned by management
• Work under general direction with minimal supervision
• Provide support to clients when required, log and classify all issues and requests in the Issue tracking database
• Continually work to deepen product and industry knowledge.
• Proactively develop and maintain technical Precision LM and commercial real estate loan industry knowledge
• Manage the case resolution process for clients by following defined procedures and ensuring cases are resolved within target response times
• Exchange and share knowledge with the team to maximize knowledge and the effectiveness
• Identify and escalate problems affecting a number of clients or influencing the timely resolution of one client’s inquiry

Client Services Consultant

Operations

• Oversee all operational activities associate with new client onboarding
• Work with internal and external auditors to complete Sarbanes Oxley requests
• Assist and lead departmental initiatives
• Attend and contribute to operational, client and regulatory meetings in order to maintain and improve client service
• Provide coaching, training and leadership as necessary to the Operations team
• Act as an escalation point and problem solver for the team, ensuring action plans are implemented in case of any service issues
• Monitor operational Key Performance Indicators and manage improvement plans
• Develop culture of continuous efficiency improvements resulting in increased capacity

Director, Fund Services Operations

Events

• Assist the Director of Events and Events Team with coordination of individual event elements and tasks as needed, from pre-event conception through post-event process for hosted events, industry/tradeshow sponsorships, and in-office events.
• Draft social posts and website copy for assigned events.
• Create events and event landing pages in Cvent.
• Collaborate with Marketing Operations team to support event-related email marketing efforts, invitee list management, and contract tracking.
• Assist with external and internal pre- and post-event communications, including proofreading event materials.
• Coordinate F&B arrangements, event supplies, shipping, signage, room setups, A/V, printing, and timeline tracking where applicable for assigned events.
• Handle registration management for assigned events, including internal registration updates, manual registration confirmations when needed, etc.
• Schedule pre- and post-event meetings with event stakeholders.
• Assist in monitoring event inventory.
• Perform venue research and accurately forecast event costs.
• Assist with payment processing.
• Collaborate and coordinate with cross-functional and international teams, including Sales, Client Service, Influencer/Partner Marketing, Solutions Marketing, Brand Marketing, and Legal.
• Assist with a variety of administrative and operational tasks needed to execute events as assigned.
• Assist with onsite event management as needed/travel to events, which may require work outside of standard business hours (approx. once per quarter).