Head of Insurance Implementations – Onboarding

SS&C Technologies

Leading Insurance Implementations and Onboarding projects at SS&C for financial services and healthcare technology. Managing teams and ensuring successful project delivery with high stakeholder engagement.

Posted 5/29/2026full-timeWaltham • Massachusetts • 🇺🇸 United StatesLead💰 $160,000 - $200,000 per yearWebsite

Tech Stack

Tools & technologies

Cloud

About the role

Key responsibilities & impact

Lead, manage and mentor a team of project directors and project managers leading the delivery of client projects.
Work across cross functional teams of experts assigned to projects to deliver project activity.
Define best practice implementation methodology.
Understand existing methodologies in place and make recommendations for improvements for implementations to become more repeatable and efficient.
Develop a strong understanding of product capabilities across insurance accounting, performance measurement, reporting and related services, ideally prior experience with similar products.
Work very closely with the Outsourcing and Software teams whose resources will be assigned to client projects.
Provide oversight on all projects.
Ensure strong internal project governance with status tracking focused on ensuring projects are delivered on time at a high level of quality.
Update key internal stakeholders on status.
Work with senior management to help resolve any major issues & risks.
Collaborate with client project teams on project planning, status tracking and activity delivery with similar governance structure to what we expect internally.
Work with Product Management to ensure product roadmap delivers align to client project timelines, make recommendations for improvements that could make implementations more efficient and successful.
Allocate and schedule resources to projects, ensuring that they have the skills to perform the project activities that is required of them.
Support Business Development & Solutions teams in winning new business.
Lead the team effectively with focus on good people management practices.
Manage key performance indicators for the role including revenue, margin, utilization, client satisfaction, stakeholder satisfaction and employee morale.
Provide financial forecasting and reconciliation to forecast and budget.

Requirements

What you’ll need

Significant prior experience of delivering software implementation and / or outsourcing onboarding for middle to back-office functions, ideally insurance investment accounting
Strong project management experience and capabilities with a deep focus on timely project delivery, defining, managing and governing project plans.
Strong judgment, risk & issues management, and problem analysis techniques
Financial industry experience, specifically strong industry background knowledge within Insurance accounting and operations
Good general knowledge cloud first multitenant architecture and deployments
Ability to troubleshoot details while maintaining the “big picture” view
Ability to manage high pressure client situations and build trust with the clients
Ability to prioritize multiple simultaneous issues
Ability to present and communicate at a senior stakeholder level (internally & externally)
Ability to synthesize and communicate complex technical, product and business issues
Self-motivated, “Find a way to get it done” attitude
Outstanding time management skills and attention to details
Deep experience with project management tools, Microsoft Project a must

Benefits

Comp & perks

401k Matching Program
Professional Development Reimbursement
Flexible Personal/Vacation Time Off
Sick Leave
Paid Holidays
Medical, Dental, Vision, Employee Assistance Program, Parental Leave
Discounts on fitness clubs, travel and more!

ATS Keywords

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Applicant Tracking System Keywords

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Hard Skills & Tools

project managementsoftware implementationoutsourcing onboardingfinancial forecastingbudget reconciliationrisk managementproblem analysiscloud architecturemultitenant deploymentsperformance measurement

Soft Skills

leadershipmentoringcommunicationtime managementproblem-solvingclient relationship managementprioritizationtrust buildingattention to detailself-motivation