Squiz

Account Executive

• You’ll own the full sales cycle from strategic outbound through close
• Build and grow pipeline proactively
• Run discovery with senior stakeholders
• Position complex SaaS solutions clearly and commercially
• Navigate enterprise buying cycles
• Sell value, not features
• Build long-term customer relationships
• Contribute ideas that influence how we grow in the US market

Senior Account Executive – DXP

Consultant

• Drive new business sales on the Squiz DXP platform and leverage a portfolio of existing customers for upsells and expansion opportunities
• Proactively analyse existing customer portfolios to uncover growth opportunities
• Identify use cases for DXP upsells and/or increase Squiz adoption in other parts of the customer organisation
• Articulate the value proposition of the Squiz DXP in the context of customer’s strategic priorities
• Design, plan and facilitate stakeholder engagement and discovery workshops
• Define clear pathways and roadmaps to expand Squiz's footprint
• Establish upgrade strategies to full DXP adoption
• Own RFT/RFP for sales deals
• Lead value based conversations with executive level stakeholders
• Own deal progression translating product roadmap through to product sale
• Maintain accurate forecasting and strong pipeline management within HubSpot

Digital Consultant

• Drive new business sales on Squiz DXP platform and leverage a portfolio of existing customers for upsells and expansion opportunities.
• Proactively analyse existing customer portfolios to uncover growth opportunities
• Identify use cases for DXP upsells and/or increase Squiz adoption in other parts of the customer organisation
• Articulate the value proposition of the Squiz DXP in the context of customer’s strategic priorities. Identifying opportunities to leverage the Squiz Digital Experience Platform (DXP) capabilities and other tools within the customer’s wider ecosystem to improve their digital experiences
• Design, plan and facilitate stakeholder engagement and discovery workshops
• Define clear pathways and roadmaps to expand Squiz's footprint. Establish upgrade strategies to full DXP adoption
• Own RFT/RFP for sales deals
• Lead value based conversations with executive level stakeholders
• Own deal progression translating product roadmap through to product sale
• Maintain accurate forecasting and strong pipeline management within HubSpot

Backend Engineer

• Work within a team of 3-5 software engineers to help build our Digital Experience Platform.
• Develop robust C/C++ application code which meets all technical requirements.
• Contribute to the C to C++ core rewrite and architectural decoupling efforts.
• Collaborate with team members to generate User Stories, Acceptance Criteria and estimates.
• Write and maintain software documentation.
• Ensure adherence to strong understanding of testing principles and help implement testing strategies to improve software quality and robustness.

Senior Software Engineer, C/C++

Customer Success Manager

• Monitor and manage customer health scores, usage analytics, and risk indicators to proactively address churn risks.
• Execute standardised customer success playbooks to ensure consistent customer outcomes.
• Own and drive net revenue retention (NRR) targets across your portfolio.
• Lead strategic customer check-ins and Quarterly Business Reviews (QBRs) using data-driven insights, scorecards, and ROI metrics.
• Drive feature adoption through adoption-gap analysis, targeted engagement campaigns, and tailored customer guidance.
• Define and track measurable success metrics aligned to customer business outcomes.
• Deliver scalable onboarding experiences using standardised onboarding playbooks and self-service resources.
• Support customers in achieving early value and successful product adoption.
• Identify expansion and upsell opportunities through customer engagement patterns and product usage analysis.
• Collaborate with Sales teams to progress commercial opportunities within the customer base.
• Consistently execute customer success processes and playbooks to drive scalable outcomes.
• Utilise AI-assisted sentiment analysis and customer feedback insights to inform engagement strategies.
• Partner with Product teams to communicate customer feedback, feature requests, and pain points.
• Contribute customer insights to product roadmap discussions and continuous improvement initiatives.