Digital Consultant

Squiz

Digital Consultant responsible for strategic growth and upselling on the Squiz DXP platform. Building relationships with stakeholders to enhance digital strategies and outcomes.

Posted 6/1/2026full-timeEdinburgh • 🇬🇧 United KingdomMid-LevelSeniorWebsite

About the role

Key responsibilities & impact

Drive new business sales on the Squiz DXP platform and leverage a portfolio of existing customers for upsells and expansion opportunities
Proactively analyse existing customer portfolios to uncover growth opportunities
Identify use cases for DXP upsells and/or increase Squiz adoption in other parts of the customer organisation
Articulate the value proposition of the Squiz DXP in the context of customer’s strategic priorities
Design, plan and facilitate stakeholder engagement and discovery workshops
Define clear pathways and roadmaps to expand Squiz's footprint
Establish upgrade strategies to full DXP adoption
Own RFT/RFP for sales deals
Lead value based conversations with executive level stakeholders
Own deal progression translating product roadmap through to product sale
Maintain accurate forecasting and strong pipeline management within HubSpot

Requirements

What you’ll need

3+ years’ experience in account management, customer success, client services, or consultative sales within SaaS or technology environments
Strong commercial acumen with a proven ability to drive retention and expansion revenue
Experience building trusted relationships with both marketing and technology stakeholders
Excellent written, verbal, and presentation communication skills
Highly organised, self-directed, and comfortable managing multiple priorities
Strong strategic and critical thinking capabilities
Confidence creating engaging presentations and facilitating customer conversations
Ability to conduct research, gather insights, and translate data into recommendations
Experience coordinating cross-functional teams to achieve shared customer outcomes
Strong client management skills with a focus on delivering value and long-term partnerships
Pragmatic, solution-oriented mindset with strong intellectual curiosity
Passion for digital experience, technology, and innovation
Experience in technology, professional services, higher education, or government sectors
Understanding of digital experience platforms, CMS, search, personalisation, web or search technologies
Experience managing enterprise-level accounts
Workshop design and facilitation experience across diverse stakeholder groups
Understanding of UX, service design, or customer experience strategy
Experience using CRM platforms such as HubSpot or Salesforce
Exposure to AI, conversational or personalisation technologies

Benefits

Comp & perks

🌐 Worldwide Post a Job Affiliates Search Remote Jobs Squiz Website LinkedIn All Job Openings 201 - 500 employees ☁️ SaaS 🏢 Enterprise 💰 Venture Round on 2020-08 SaaS
AI
Enterprise Squiz is a company that provides a powerful Digital Experience Platform (DXP), designed to help organizations create, optimize, and govern multiple digital experiences with speed and scalability. Their platform offers a suite of tools including content management, AI-powered search, conversational AI, dynamic forms, and integrations for personalizing and optimizing digital interactions. Squiz caters to various industries such as government, higher education, financial services, and healthcare, by helping them deliver efficient and personalized digital experiences. The platform empowers marketers and non-technical teams with low-code solutions, while also supporting deep customization needs for developers, allowing organizations to manage their entire tech stack from a single, secure, AI-powered hub. Digital Consultant 🔥 4 hours ago 🏢🏡 Edinburgh – Hybrid ⏰ Full Time 🟡 Mid-level 🟠 Senior 💼 Consultant 🇬🇧 UK Skilled Worker Visa Sponsor Apply Now Find Similar Remote Jobs Receive Emails For Remote Jobs 📊 Check your resume score for this job Improve your chances of getting an interview by checking your resume score before you apply. Upload Resume Report problem 📋 Description
Drive new business sales on the Squiz DXP platform and leverage a portfolio of existing customers for upsells and expansion opportunities
Proactively analyse existing customer portfolios to uncover growth opportunities
Identify use cases for DXP upsells and/or increase Squiz adoption in other parts of the customer organisation
Articulate the value proposition of the Squiz DXP in the context of customer’s strategic priorities
Design, plan and facilitate stakeholder engagement and discovery workshops
Define clear pathways and roadmaps to expand Squiz's footprint
Establish upgrade strategies to full DXP adoption
Own RFT/RFP for sales deals
Lead value based conversations with executive level stakeholders
Own deal progression translating product roadmap through to product sale
Maintain accurate forecasting and strong pipeline management within HubSpot 🎯 Requirements
3+ years’ experience in account management, customer success, client services, or consultative sales within SaaS or technology environments
Strong commercial acumen with a proven ability to drive retention and expansion revenue
Experience building trusted relationships with both marketing and technology stakeholders
Excellent written, verbal, and presentation communication skills
Highly organised, self-directed, and comfortable managing multiple priorities
Strong strategic and critical thinking capabilities
Confidence creating engaging presentations and facilitating customer conversations
Ability to conduct research, gather insights, and translate data into recommendations
Experience coordinating cross-functional teams to achieve shared customer outcomes
Strong client management skills with a focus on delivering value and long-term partnerships
Pragmatic, solution-oriented mindset with strong intellectual curiosity
Passion for digital experience, technology, and innovation
Experience in technology, professional services, higher education, or government sectors
Understanding of digital experience platforms, CMS, search, personalisation, web or search technologies
Experience managing enterprise-level accounts
Workshop design and facilitation experience across diverse stakeholder groups
Understanding of UX, service design, or customer experience strategy
Experience using CRM platforms such as HubSpot or Salesforce
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Hard Skills & Tools

account managementcustomer successconsultative salesSaaSdigital experience platformsCRM platformsworkshop designfacilitationdata analysispipeline management

Soft Skills

commercial acumenrelationship buildingcommunication skillsorganizational skillsstrategic thinkingcritical thinkingpresentation skillsclient managementsolution-oriented mindsetintellectual curiosity