SPT Labtech

Outside Sales

• You'll be based in and covering the Southern California region and have overall responsibility and oversight for the sales success of our liquid handling product range.
• You'll be a highly organized, proactive Sales Manager with a strong Life Sciences background and solid knowledge of the lab automation/liquid handling product market.
• Leveraging our customer database to drive a focused US sales strategy, with clear, measurable objectives and execution plans.
• Organizing work time according to the priorities defined to achieve own goals and those defined by the company.
• Ensuring the development and follow-up of all opportunities by being able to build a balance between different product lines to sell and to manage an efficient sales collaboration with product specialists.
• Building a consultative relationship and becoming a trusted advisor with our customers by a structured commercial approach based above all on the accumulation of information to propose the most adequate solution for their business.
• Knowing how to position SPT solutions in relation to end-user’s workflows and explaining above all the benefits of the proposed solutions by using all the available communication tools (website, brochure, slide deck, application notes, videos,).
• Ensuring that application knowledge is maintained at an optimal level by relying on the support functions (training, binomial tour, e-learning).

Territory Sales Manager

Field Engineer

• Scheduling and performing territory service work such as on-site installation and preventative maintenance.
• Performing emergency service (territory) repair visits.
• Providing remote telephone assistance.
• Being available to travel at short notice in order to support other Field Service Engineers when needed.
• Timely completion of all required documentation.
• Communicating any product quality issues to the appropriate persons.
• Working closely with Territory Sales personnel and Field Applications Specialists.
• Responsible for account management, ensuring a high degree of customer satisfaction.
• Obtaining and communicating leads, identifying post-instrument sales, upgrades, and consumables.