SPT Labtech

Sales

• Help expand SPT Labtech's offering within the liquid handling product portfolio.
• Cover territory on the East Coast remotely.
• Present company history, culture, and strategies.
• Manage customer database and propose strategies.
• Organize work time according to company priorities.
• Develop relationships and become a trusted advisor to customers.
• Position SPT solutions relative to end-user workflows.

Sales Specialist

Accountant

• Prepare local and corporate Journal Entries for review into ACP ERP system
• Customer invoice creation and distribution via email and online portals
• Assist with Accounts Payable transactions, monitor AP inbox and post Cash Application transactions
• Prepare local and corporate Journal Entries for review and entry into QuickBooks
• Prepare balance sheet reconciliations and take appropriate actions to research, identify and clear reconciling items
• Create and/or maintain several financials reports and analysis for the Accounting Manager and Controller
• Assist with miscellaneous month end, quarter end and year end activities
• Work collaboratively and flexibly across several inter-disciplinary teams

Temporary Staff Accountant

QA Engineer

• Develop and implement quality control procedures to ensure products and services meet quality standards
• Create test plans, conduct audits, and perform inspections and testing to identify defects
• Monitor processes and track quality metrics; monitor and report on quality data and trends
• Identify and document defects and report issues to development or manufacturing teams
• Collaborate with development, production, and other teams to identify root causes and implement corrective actions
• Verify that products and services meet industry regulations and standards
• Serve as a Quality Control Inspector as needed

Quality Assurance Specialist

Manager

• Lead and manage the European Service organisation, including dispatch, Field Service Engineers, and third party service providers
• Deliver high-quality service operations to achieve business objectives and operational targets
• Drive customer satisfaction through feedback collection, fast response to escalations, and continuous improvement initiatives
• Manage installations of new and demo equipment, warranty repairs, and refurbishment projects in line with SLAs
• Coordinate FSE travel schedules and monitor associated costs for efficiency
• Build working relationships with Sales, Product Management, Manufacturing, and Operations to align on customer needs and growth
• Report on service performance, escalations, and key metrics to the VP of Aftersales and senior management
• Visit customers across Europe to build relationships, resolve issues, and represent SPT Labtech
• Implement and reinforce best practices including lean initiatives, 5S, Kaizen, and continuous process improvement

Service Manager

• SPT Labtech is growing – Sales Specialist - Structural Biology to expand within the US market; delivers automated liquid handling solutions to researchers in Structural Biology
• Seeking organized Life Sciences sales professional with knowledge of Structural Biology product market; willingness to travel
• Key responsibilities include promotion, market development and sales of liquid handling lines into structural biology, protein crystallography and Cryo-EM across the United States
• Manage pre-sale activities through to purchasing order; support post-sales
• Collaborate with Territory Managers, applications, product management, marketing to drive adoption and conduct product presentations and demonstrations
• Travel up to 50% in the US and be ideally located in the US