Sprinklr

Artificial Intelligence

• Lead training projects from start to finish- including needs assessments, curriculum design, development, delivery, and measurement.
• Conduct training assessments through workshops, interviews, and surveys; synthesize findings to build curriculum maps, delivery plans, and timelines.
• Develop and deliver end‐user training using multiple modalities (virtual, classroom, eLearning, microlearning).
• Build and maintain subject matter expertise in Sprinklr products and related industry solutions.
• Deliver web‐based and in‐person classroom training for customers, partners, and internal teams.
• Design and implement agentic learning frameworks that use AI to provide contextualized, adaptive, and personalized learning experiences.
• Leverage AI tools to modernize content creation, automate knowledge updates, and drive continuous improvement of training materials.
• Integrate microlearning directly into workflow environments to reinforce knowledge at the moment of need.
• Introduce advanced skills‐assessment models, including Socratic or AI‐driven evaluation methods, to measure competency and retention.
• Develop new approaches to learner engagement, including gamification strategies and dynamic learning pathways.
• Apply emerging adult learning methodologies and stay ahead of evolving technologies to disrupt traditional enablement models.
• Build trusted relationships with clients and internal stakeholders, ensuring training programs align with business goals.
• Partner cross‐functionally with Sales, Product, Marketing, Customer Success, and Enablement to support GTM objectives.
• Represent the learning organization as a thought partner on modernization, AI adoption, and the future of enablement.

Product Education Facilitator – Agentic Learning, AI-Enhanced Enablement