Account Manager

• Conduct 4–5 hours of outbound calls and emails daily to prospective externship partners (clinics, hospitals, and outpatient centers) to introduce Springboard’s healthcare programs and drive new partnerships.
• Engage, qualify, and schedule meetings with interested sites; manage outreach targets and conversion goals.
• Track all outreach activity and maintain accurate partner data in CRM tools (HubSpot, Airtable, or Salesforce) to ensure consistent follow-ups and clear pipeline visibility.
• Support site vetting and onboarding by collecting readiness details, facilitating agreements, and coordinating next steps with the Program Operations team.
• Maintain relationships and ensure a great partner experience, following up with active and prospective sites to confirm placement needs and gather feedback.
• Collaborate with internal teams (Career Services, Operations, Compliance) to align externship partnerships with student placement demand and program growth goals.

Externship Partnerships Representative – Healthcare Programs

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