Springboard

Account Manager

• Conduct 4–5 hours of outbound calls and emails daily to prospective externship partners (clinics, hospitals, and outpatient centers) to introduce Springboard’s healthcare programs and drive new partnerships.
• Engage, qualify, and schedule meetings with interested sites; manage outreach targets and conversion goals.
• Track all outreach activity and maintain accurate partner data in CRM tools (HubSpot, Airtable, or Salesforce) to ensure consistent follow-ups and clear pipeline visibility.
• Support site vetting and onboarding by collecting readiness details, facilitating agreements, and coordinating next steps with the Program Operations team.
• Maintain relationships and ensure a great partner experience, following up with active and prospective sites to confirm placement needs and gather feedback.
• Collaborate with internal teams (Career Services, Operations, Compliance) to align externship partnerships with student placement demand and program growth goals.

Externship Partnerships Representative – Healthcare Programs

Software Engineer

• Provide technical expertise in full-stack development.
• Collaborate with Springboard’s Learning Experience team and other SMEs to develop a full-stack course for beginners used as a Fortune 100 recruitment pipeline.
• Curate, create, review, and validate learning materials, instructional content, hands-on exercises, and assessments for accuracy and industry relevance.
• Design or review projects that reflect real-world workflows, especially incorporating APIs, databases, and version control systems.
• Support integration of AI tooling such as GitHub Copilot, Cursor, and LLM-based prompting into the curriculum.
• Ensure curriculum alignment with junior developer roles and evolving best practices in software engineering.
• Collaborate with Instructional Designers to refine learning objectives and project briefs.
• Prepare entry-level developers to work in large enterprises alongside AI capabilities.

Externship Partnerships Representative – Healthcare Programs

Subject Matter Expert – Software Development, AI-Enhanced Engineering