Springboard

Operations

• Own intake requests for operational requests and issues
• Maintain operational health by monitoring workflows and resolving issues
• Design and improve workflows across teams and programs
• Build scalable systems for new initiatives and program needs
• Be the tooling and integration expert across various tools
• Document workflows, automations, and processes

Operations Manager

Producer

• Conduct an analysis of 5-6 existing, reputable Agentic AI courses and programs
• Evaluate topic areas covered, capstone projects / labs featured, and strengths of different courses and instructors
• Develop a point of view on what a cutting-edge Agentic AI course must include for today’s learners
• Help identify and select course talent (instructors) for the program
• Define the high-level course structure and outline, use of instructor talent, learning objectives, and capstone project / assessment approach, consulting with Springboard’s CEO and Director of Learning Experience Design as thought partners
• Collaborate with Agentic AI SMEs and instructors to shape the curriculum
• Work with 5–8 lecturers (Agentic AI SMEs) to develop lecture-based content
• Edit and finalize lecture presentation content and PPT design, to align with overall course outline and flow
• Create original, text-based materials and other supplementary content as needed, as wrap-around content to live lectures
• Ensure content is coherent, high-quality, and aligned with the overall learning experience
• Oversee instructor contracting/negotiating, scheduling, and coordination
• Manage timelines and deliverables to support a successful and on-time course launch
• Run and/or moderate the first iteration of the course, ensuring smooth execution and a strong learner experience
• Gather feedback and insights to inform future iterations

Learning Producer – Course General Manager, Agentic AI Course

Marketing

• Own and execute Springboard’s B2B marketing strategy to drive high-quality leads and accelerate partnership growth within the healthcare and enterprise sectors.
• Lead Springboard’s presence at priority industry events.
• Develop a high-performance library of sales tools.
• Partner with Sales/BD to launch targeted campaigns for "must-win" accounts.
• Produce credible, data-driven content.
• Bridge the gap between Product and Sales by translating technical program features into clear, outcome-oriented value propositions for enterprise buyers.
• Establish a feedback loop with sales to track lead quality and asset performance.

Operations Manager

Learning Producer – Course General Manager, Agentic AI Course

B2B Marketing Lead